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"Very polite, helpful courteous and informative appreciated his kindness "

"Real fine hotel with nostalgic feeling, the way it is built was noticeable, and close walk to baseball park. the staff was very nice . We had zero problems plenty of fresh linen and good breakfast, we stayed an extra day."

"We have stayed at this property many times for Chiefs games. The staff are always kind and welcoming, the onsite restaurant and room service are excellent, and the rooms are comfortable. "

"Excellent hotel. Clean and safe location."

"Really enjoyed our stay at this property. Staff was amazing and very accommodating."

"We came across some issues for a one night, while we checked in at front desk, we decided to have breakfast incase we wanted to extend our stay, and we ask the staff to add on to our booking. Next morning we head to the lounge and we told the staff we paid our breakfast already, the server came and said we don’t have reservations so he can’t serve us. My husband went to clarify it and met the same lady we checked in with, she confirms that we’re good she added us, he came back the server said no we’re not, it was so embarrassing!! My husband went with the manager and realized the lady didn’t add our request so he got upset about it because he said the lady who checked us in acts like she didn’t know what was going on after she just told him 2 min ago that we’re on the list. The server came and said our breakfast is complimentary free at this point. It was solved but i had to order something because we know it’s not free and in front of all the other guest in the room we’re not trying to get free breakfast. We don’t want to double pay it if it’s already added to our room bill. At this point my husband did not want to extend our stay. Property experience our room was very clean, so great job to the amazing housekeepers for the room feels clean and comfortable, but our AC had issues that i had to call maintenance to fix cuz the heat was on and it was so hot, the shower leaks that we were hearing the dripping sound all night. So would i come back? Of course! People make mistakes."