The Ritz-Carlton, St. Thomas

5.0 star property
5-star beachfront resort near Secret Harbour Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, St. Thomas

Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
Exterior
Lobby lounge
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Secret Harbour Beach
    1 min walk
  • Cowpet Bay
    5 min walk
  • Turquoise Beach
    3 min drive
  • St. Thomas (STT-Cyril E. King)
    33 min drive

Room options

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Queen Beds, Balcony, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Club Level)

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Presidential Room, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

Room, 2 Queen Beds, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

St. Thomas

Beachside getaway.Within a 5-minute walk of this St. Thomas resort, you'll find Secret Harbour Beach and Cowpet Bay. Turquoise Beach and Cabrita Point are also within 2 miles (3 km).

What's nearby

  • Secret Harbour Beach - 1 min walk - 0.0 km
  • Cowpet Bay - 5 min walk - 0.4 km
  • Secret Harbor - 3 min drive - 1.9 km
  • Lindquist Beach - 9 min drive - 4.4 km
  • Sapphire Beach - 10 min drive - 3.9 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

5-star beachfront resort near Secret Harbour Beach
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-45 for adults and USD 10-27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 18 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults, and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
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The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
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The Ritz Carlton St. Thomas
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The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 195 out of 338 reviews" "
Rating 8 - Good. 58 out of 338 reviews" "
Rating 6 - Okay. 39 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 22 out of 338 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024

8/10 Good

Lawrence

Travelled with partner
Nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

martin

Stayed 5 nights in Jul 2024

8/10 Good

Chee Chee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When I paid an extra $300 daily resort fees I was not expecting to be exposed to the outside terrain. It was giving motel six vibes. The room it self was ok but I don’t do well with bugs and other wild life creators. If you are like me try to contact the hotel before booking to ensure you get a hotel room and not a motel room. Thank goodness for the golf cart transportation. Saved us from snakes and other wild life.
Stayed 5 nights in Jul 2024

10/10 Excellent

curtis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 4 nights in May 2024

10/10 Excellent

Aurelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical garden, clean property.
Stayed 7 nights in Jun 2024

4/10 Poor

Rony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was extremely rude. Water kept shutting off in our room. restaurant food was terrible. The ice pop we had at the beach was delicious. the room was nice and clean. We ended up leaving and staying at an AirBNB by the beach. the place is SUPER overpriced for what you get. 2 star hotel at most. save your money! DO NOT BOOK THIS HOTEL!
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
D
Stayed 5 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING!!! We’ll definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

gerald p ferguson

Stayed 1 night in May 2024

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
Dirty linens but the staff and the amenities were great
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The property is gorgeous. Everyone was so kind and helpful. Will definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
The staff is absolutely amazing! The rooms, grounds, pool & beach area are immaculate. We can’t wait for a return visit!
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 2 nights in May 2024

6/10 Okay

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in May 2024

8/10 Good

John, Highland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more dining options on property. Staff was friendly but not quite the caliber one would expect from Ritz-Carlton. That said, I would definitely book a return trip and recommend this location to friends and family.
Stayed 7 nights in May 2024

2/10 Terrible

Lenyra

Stayed 4 nights in May 2024

10/10 Excellent

Hali

Stayed 4 nights in May 2024