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PARKROYAL Parramatta

4.5 star property
4.5-star luxury hotel near Parramatta Park

Choose dates to view prices

Photo gallery for PARKROYAL Parramatta

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Outdoor pool, sun loungers
Superior Room, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Sydney

Heart of Sydney.Within a 15-minute walk of this Parramatta hotel, you'll find Parramatta Park and CommBank Stadium. University of Western Sydney Parramatta Campus and Rosehill Gardens Racecourse are also within 2 miles (3 km).

What's nearby

  • CommBank Stadium - 11 min walk - 1.0 km
  • University of Western Sydney Parramatta Campus - 2 min drive - 1.9 km
  • Rosehill Gardens Racecourse - 5 min drive - 2.9 km
  • Westmead Hospital - 5 min drive - 3.6 km
  • Qudos Bank Arena - 9 min drive - 8.4 km

Getting around

  • Sydney Parramatta Station - 10 min walk
  • Castle Hill Station - 12 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • ‪Ayam Penyet Ria Parramatta - ‬1 min walk
  • ‪Gelato Messina - ‬1 min walk
  • ‪Volcano's Steakhouse - ‬2 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Chocolateria San Churro - ‬1 min walk

About this property

PARKROYAL Parramatta

4.5-star luxury hotel near Parramatta Park
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.

This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Surender

Stayed 6 nights in Jan 2025

8/10 Good

Mohsin

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

golnoosh, north tamworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area
Stayed 2 nights in Dec 2024

8/10 Good

Shuiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bich Quy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great location, would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shady

Stayed 2 nights in Dec 2024

8/10 Good

Vasireddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

hayley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Hadi

Aaaa
Stayed 1 night in Jan 2025

6/10 Okay

ABBAS

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentina, Eltham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkroyal hotel always goes above and beyond their excellence This hotel in Parramatta has prime location You don’t even need your car The dining is a few feet away and amazing restaurants as well as the Westfield shopping complex The tram is also a few steps away The room is luxurious and above excellence The bed and pillows are perfect and the room size is big I love how you get slippers and robes and a coffee machine in your room As well as some packet of sweet biscuits Toiletries are all provided for you except for a hair brush other than that you get shampoo conditioner body wash shaver shaving cream toothbrush and tooth paste lotion and a couple of other things like earbuds and face pads to clean your face This place is a must to stay in I’ll be back next year
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The rooms have been recently renovated so they were very comfortable to stay in. Very nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Xiaoxue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at this hotel recently, and unfortunately, it was a rather noisy experience due to ongoing construction. The drilling began early in the morning and the noise level was so high we had to cover our ears, making it impossible to enjoy any sense of peace during what was meant to be a relaxing holiday stay. While there was a notice posted in the lift, there wasn’t enough prior communication before our arrival, leaving us unprepared for the disruption. In my view, this situation was particularly challenging for families with kids, as the excessive noise could have made it difficult for children to sleep, relax, or fully enjoy their stay. The hotel really should have anticipated the impact this would have on guests and provided better solutions or alternatives. The site manager also should have implemented a noise reduction plan to lower the sound level and minimise the disturbance for guests. To be fair, we understand that construction work is necessary, but scheduling such disruptive activities during the holiday period was poorly thought out. This kind of disturbance is far from what we expected, and it's certainly not something we’d want to experience again. This could have been a great stay, but the construction noise, lack of foresight, and insufficient planning really overshadowed everything else. We hope the management and site team take steps to communicate better with guests and implement effective noise management strategies in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently close to dinning
Stayed 1 night in Dec 2024

2/10 Terrible

Seyed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property: Lobby was messy. Floor tiles ugly. Zero decoration, even for New Year time. Breakfast was way below average (you need to fill a paper form to get an omelette or poached egg!!!). Almost all the staff were unfriendly. We certainly will not come back to this terrible hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
There wasn’t enough lifts for the number of guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
All it should be at a good price
Stayed 1 night in Dec 2024