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Ocean Riviera Paradise All Inclusive

4.5 star property
4.5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Aerial view
Free minibar, in-room safe, desk, free WiFi
11 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Reviews
8.0

Very good

Popular amenities

  • All-inclusive
  • Pool
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationPlaya Xcalacoco9 min walk
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

Junior Suite (Eden Junior Suite Rooftop)

7/10 Good
  • 135.0 sq m
  • Sleeps 3

Eden Junior Suite Swim Up

8/10 Very good
  • 57 sq m
  • Sleeps 3

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

9.6/10 Exceptional
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

7.7/10 Good
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 3

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.4/10 Very good
  • 57 sq m
  • Sleeps 4

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

Eden Junior Suite with Jacuzzi

7.6/10 Good
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3

Daisy Junior Suite Garden View

7.7/10 Good
  • 57 sq m
  • Sleeps 4

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

On the beach.Stay at this Playa del Carmen property and you'll be within half a mile (1 km) of Playa Xcalacoco and 2 miles (3 km) of Gran Coyote Golf. Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Main Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Alberca - Pool - ‬19 min walk
  • ‪Amaranto - ‬5 min walk
  • ‪The Fives Plaza - ‬12 min walk
  • ‪Snack Riviera - ‬19 min walk
  • ‪5th Avenue - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

4.5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 644 out of 1402 reviews" "
Rating 8 - Good. 330 out of 1402 reviews" "
Rating 6 - Okay. 212 out of 1402 reviews" "
Rating 4 - Poor. 94 out of 1402 reviews" "
Rating 2 - Terrible. 122 out of 1402 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Scott Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort. The only reason we could not give it a 5 star was because of the food. That was a 2 or 3. Most of the food seemed like it sat under a heat lamp and dried out. Could be they were short on help. Not sure. I had the seafood grill the last night. Lobster so tough it was not edible. Otherwise the resort and staff were great. I would go back hoping fur a better culinary experience.
Stayed 7 nights in Feb 2024

10/10 Excellent

Fahtimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quiet. The drinks were amazing and there’s a club on the resort.

10/10 Excellent

simarpreet Kaur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first experience for the family. The kids loved all the pools, the food is excellent and so is the staff. Would definitely revisit.
Stayed 7 nights in Feb 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, our room was cleaned and mini fridge restocked daily. The staff were all friendly and professional
Stayed 7 nights in Feb 2024

4/10 Poor

Luke

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Kymberly Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive resort! We will be back.
Stayed 7 nights in Feb 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer started our stay great and Antonio made it great the whole way through!
Stayed 5 nights in Feb 2024

8/10 Good

Tricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing resort. It was a Shane that there were serious service issues. I don’t know if the resort was short staffed and those who were working were beyond tired but most didn’t even want to make eye contact. When you did ask for anything at the buffet (even for water) there was a sigh and an eye roll. Really a shame. Would love to come back but definitely won’t unless there’s a very basic level of service there.
Stayed 9 nights in Feb 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024