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Emirates Palace Mandarin Oriental, Abu Dhabi

5.0 star property
5-star beachfront hotel near Abu Dhabi Corniche

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emirates Palace Mandarin Oriental, Abu Dhabi

Interior
Interior detail
11 restaurants, lunch, dinner served; Middle Eastern cuisine
11 restaurants, lunch, dinner served; Middle Eastern cuisine
11 restaurants, lunch, dinner served; Middle Eastern cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
West Corniche Road, Abu Dhabi, GRB 104
  • Etihad Towers
    ‪8 min walk‬
  • Abu Dhabi Corniche
    ‪8 min walk‬
  • Observation Deck at 300
    ‪10 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 330 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 470 sq m
  • Partial sea view
  • Sleeps 9
  • 3 King Beds

View all photos for Room, 2 Single Beds (Vegan)

Room amenity

Room, 2 Single Beds (Vegan)

  • 55 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Vegan)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Vegan)

  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 165 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace (Garden)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, Sea View

  • 275 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Room, 2 Single Beds, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Terrace (Garden)

  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Garden View

  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Terrace (Deluxe Garden)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Terrace (Deluxe Garden)

  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Deluxe)

  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 165 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Sea View (Club Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Club Deluxe)

  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 275 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, City View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, City View (Deluxe)

  • 110 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Garden View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Garden View (Deluxe)

  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

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Pool
Hot tub
Spa
Parking included
4.8 out of 5, Exceptional, (377)
The price is CA $577
per night
CA $713 total
includes taxes & fees
1 Feb - 2 Feb
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About the area

Abu Dhabi

Beachside getaway.Within a 10-minute walk of this Al Ras Al Akhdar hotel, you'll find Abu Dhabi Corniche and Etihad Towers. Also, Observation Deck at 300 is within half a mile (1 km) and Corniche Beach is within 2 miles (3 km).

What's nearby

  • Etihad Towers - 8 min walk
  • Abu Dhabi Corniche - 8 min walk
  • Corniche Beach - 19 min walk
  • Qasr Al Watan - 5 min drive
  • Marina Mall - 6 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 35 min drive

Restaurants

  • ‪Lexx - ‬11 min walk
  • ‪Pearl Lounge - ‬11 min walk
  • ‪Observation Deck at 300 - ‬11 min walk
  • ‪Sahha - ‬11 min walk
  • ‪Club Lounge - ‬11 min walk

About this property

Emirates Palace Mandarin Oriental, Abu Dhabi

5-star beachfront hotel near Abu Dhabi Corniche
Simply step outside to unwind on the hotel's beach. At Emirates Palace Mandarin Oriental, Abu Dhabi you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 394 guestrooms or units
  • 7 levels
  • 11 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Emirates Palace Mandarin Oriental, Abu Dhabi offers 394 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Emirates Palace Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • 11 restaurants and 2 coffee shops
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emirates Palace Mandarin Oriental, Abu Dhabi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 650.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 4500
  • New Year's Eve (31 December) Gala Dinner per child: AED 2250 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AED 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property's dress code is smart casual or traditional Arab national dress and excludes shorts, flip-flops, open shoes or any exposing garments. Guests may not bring their own food and beverages on the premises.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Abu Dhabi Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Abu Dhabi Hotel
Emirates Palace Hotel Abu Dhabi
Hotel Emirates Palace
Emirates Palace Hotel
Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Mandarin Oriental Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi Hotel
Emirates Palace Mandarin Oriental, Abu Dhabi Abu Dhabi

Emirates Palace Mandarin Oriental, Abu Dhabi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 980 reviews" "
Rating 8 - Good. 98 out of 980 reviews" "
Rating 6 - Okay. 43 out of 980 reviews" "
Rating 4 - Poor. 18 out of 980 reviews" "
Rating 2 - Terrible. 22 out of 980 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, MIAMI LAKES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most luxurious and comfortable place I’ve ever been.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel!! Absolutely book this place. I wa solo but it’s also perfect tv for couples and families. My tip is book a club room if you can, it’s well worth the extra
Stayed 7 nights in Oct 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and grand hotel I have ever stayed in. The service was exceptional. The dining options and restaurants were all delicious. Lots to do for the whole family, traveled with young kids and everyone made them feel special and welcome
Stayed 3 nights in Oct 2024

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Highly over rated property compared to other 5* properties in Abu Dhabi and Dubai and not worth the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart James

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel, top class
Stayed 5 nights in Oct 2024

4/10 Poor

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Sung hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Felice

Stayed 2 nights in Oct 2024

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk getway!
Anmeldelse af vores ophold på [Hotellets navn] Vi har netop tilbragt 5 fantastiske dage på [Hotellets navn], og vi kan slet ikke få armene ned! Ved ankomsten blev vi mødt af det mest imødekommende og servicemindede personale, der gjorde os trygge fra første øjeblik. Da vi trådte ind i vores skønne suite, blev vi forkælet med lækker frugt og chokolade – en dejlig gestus, som satte tonen for vores ophold. Vi nød særligt EP Club, hvor der blev serveret den lækreste mad. Det var en sand gastronomisk oplevelse, som vi aldrig glemmer! 🍽️✨ I løbet af vores ophold tilbragte vi også tid i fitnesscenteret, hvor vi fik dyrket en masse motion. Det var skønt at kunne holde os aktive, selv på ferie! 💪 Vi tilbragte mange afslappende timer ved stranden og poolen, hvor vi kunne nyde solen og den skønne atmosfære. En ekstra bonus var, at vi fik lov til at beholde suiten indtil kl. 18 på afrejsedagen, hvilket gjorde vores sidste dag så meget mere behagelig. Vi følte os virkelig godt tilpas under hele opholdet og vi glæder os allerede til at komme tilbage! ⭐️🏖️ #Hoteloplevelse #Ferie #KommerTilbage
Stayed 4 nights in Sep 2024

10/10 Excellent

Stas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a vacation that I had planned for my vip client who only looks for the best of service and quality. Of course with that being said, I had to pick the Mandarin Oriental. They executed wonderfully and left us feeling very welcomed and taken care of in every moment. A very special shout out to Frida as she definitely understands the art of service and hospitality. She maintained a very professional attitude while also being personable, she truly went above and beyond with any and all requests. She definitely deserves the best, and you guys should be grateful to have her as part of your team. Also wanted to mention Oussama who was the other butler that really amazed me! We ended up having long conversations and truly felt like he was one of my best friends. In the generation we live in, we need more people like Oussama. The club lounge staff was also impeccable. Unfortunately I don’t have the name of the lady who was taking care of us, but she was fridas friend. I believe she would do an amazing job as a butler or a higher position as well. Our whole group was beyond impressed by these 3 and that’s the key reason why my client, Mr. Viviano, will be returning to this immaculate property. I truly am a fan, and look forward to viewing more mandarin properties around the world. We will be sure to return to Abu Dhabi and only would ever think of staying in the Mandarin! Well done to the whole staff, you truly impacted us and gave special lifelong memories.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical hotel, somewhere where you can relax and unwind and feel like royalty
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a short drive to major sightseeing attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels I have ever stayed in. The service and facilities were amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

SUNGHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and facilities. Amazing experience! Ahmed Adel is especially courteous and helpful to guests. Thank you Ahmed!
Stayed 1 night in Sep 2024

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Pyru and Anna from Episodes were outstanding. Nothing was too much trouble. Everyone was so passionate about their job. The grounds were stunning, the facilities second to none, the rooms immaculate and the dining options were extremely varied - with 3 Michelin starred restaurants! The afternoon tea was also one of the best I have ever had with the best selection of tea, with an element of theatre and ritual bought to it. I couldn’t rate this hotel if I possibly tried! The beach, the pools, the breakfast… outstanding! Thank you for the perfect holiday!
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY A NICE PLACE TO STAY WITH ALL WE CAN EXPECT FROM A PALACE
Stayed 7 nights in Sep 2024

10/10 Excellent

ALEJANDRO, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, very luxurious and a lot of fine dinning options, of which our favorite one was Lebanese Terrace. Special thanks to the F&B manager Aristotle who helped us have an amazing last dinner.
Stayed 3 nights in Sep 2024

8/10 Good

Moulham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mansour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Norbert Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is second to none. Staff are very helpful and friendly and always willing to offer assistance. The friendly receptionists always made sure that we are well looked after and especially made our kids very happy with little touches. The kids really enjoyed and totally entertained with their water slides, the pool and the kids activities. We are planning our next trip to Abu Dhabi now.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maribel

Stayed 1 night in Aug 2024