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Alba Suites Acapulco

2.0 star property
Family-friendly stay near Papagayo Beach

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5 outdoor pools, sun loungers
Aerial view
Superior Suite, Ocean View | Water view
Daily continental breakfast for a fee
Reception
Reviews
7.2

Good

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390
  • Popular LocationPlaya Caletilla16 min walk
  • Popular LocationLa Quebrada Cliffs4 min drive
  • Popular LocationSinfonia4 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)47 min drive

Room options

Super Saver

  • 29.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Suite, Pool View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite, Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Acapulco

Oceanside stay.Within a 15-minute walk of this Caleta hotel, you'll find Playas Caleta and Club de Yates de Acapulco. Playa Caletilla and Capilla Submarina are also within 2 miles (3 km).

What's nearby

  • Playa Caletilla - 16 min walk
  • Zocalo - 4 min drive
  • La Quebrada Cliffs - 4 min drive
  • Sinfonia - 4 min drive
  • Parque Papagayo - 6 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 48 min drive

Restaurants

  • ‪Playa Caleta - ‬13 min walk
  • ‪El Pescador - ‬6 min walk
  • ‪Restaurante Maria Bonita y la Roqueta - ‬11 min walk
  • ‪La Cabaña - ‬10 min walk
  • ‪Ika Tako - ‬8 min walk

About this property

Alba Suites Acapulco

Family-friendly stay near Papagayo Beach
Alba Suites Acapulco offers its guests 5 outdoor swimming pools, a waterslide, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Alba Suites Acapulco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Acapulco hotel is smoke free.

  • 250 guestrooms or units
  • 6 buildings
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alba Suites Acapulco offers 250 accommodations. Accommodations have kitchenettes with refrigerators.

Bathrooms include showers. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Playground
  • Refrigerator
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 95-150 for adults and MXN 85-110 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 5 outdoor pools
  • Children's pool
  • Playground
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Kitchenette
  • Refrigerator

More

  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95 to 150 for adults, and MXN 85 to 110 for children
  • Airport shuttle fee: MXN 450 per room (one way)
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Alba Suites Acapulco Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 385 reviews" "
Rating 8 - Good. 119 out of 385 reviews" "
Rating 6 - Okay. 61 out of 385 reviews" "
Rating 4 - Poor. 42 out of 385 reviews" "
Rating 2 - Terrible. 45 out of 385 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

PEDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Stayed 1 night in Jan 2024

2/10 Terrible

Cesar, Circle Pines

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Stayed 7 nights in Sep 2023

6/10 Okay

Olegario

6/10 Okay

Carlos

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Stayed 1 night in Jun 2022

4/10 Poor

Federico

Travelled with family
Disliked: Staff & service, property conditions & facilities
Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Stayed 2 nights in May 2022

2/10 Terrible

Darcy

Stayed 1 night in Apr 2022

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Stayed 4 nights in Feb 2022

8/10 Good

Alan

Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021