Grupotel Port d'Alcudia

4.0 star property
Family-friendly 4-star hotel near Playa de Muro

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Port d'Alcudia

Indoor pool, outdoor pool, sun loungers
Buffet
Lobby
Porch
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
C/ Cisne Blanco, S/N, Alcúdia, 07410
  • Alcúdia Beach
    6 min walk
  • Hidropark
    7 min walk
  • Platja dels Francesos
    16 min walk
  • Palma de Mallorca (PMI)
    49 min drive

Room options

Apartment, 1 Bedroom, Terrace (4 adultos)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Terrace (2 adultos + 1 niño)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Terrace (3 adultos)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Terrace (2 adultos)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Studio, Balcony (2 adultos)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Terrace (2 adultos + 2 niños)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Alcúdia

Close to the beach.Your stay at this Alcúdia hotel places you within a 10-minute walk of Alcúdia Beach and Hidropark. Playa de Muro and Platja dels Francesos are also within 2 miles (3 km).

What's nearby

  • Alcúdia Beach - 6 min walk - 0.6 km
  • Hidropark - 7 min walk - 0.7 km
  • Alcúdia Port - 20 min walk - 1.7 km
  • Roman Remains of Pollentia - 3 min drive - 2.3 km
  • Playa de Muro - 9 min drive - 3.0 km

Getting around

  • Sa Pobla Station - 22 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Banana Club - ‬6 min walk
  • ‪S'àmfora - ‬8 min walk
  • ‪El Loro Verde - ‬12 min walk
  • ‪Playero - ‬13 min walk
  • ‪Pizzeria Roma Steak House - ‬9 min walk

About this property

Grupotel Port d'Alcudia

Family-friendly 4-star hotel near Playa de Muro
Some rates at Grupotel Port d'Alcudia are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Port d'Alcudia offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Grupotel Port d'Alcudia.

This 4-star Alcúdia hotel is smoke free.

  • 174 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Grupotel Port d'Alcudia offers 174 air-conditioned accommodations with complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: EUR 15 per person
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number H-PM-2652

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Port d Alcudia Puerto
Grupotel Port d`Alcudia Hotel Port d`Alcudia
Grupotel Port d'Alcúdia
Grupotel Port d'Alcúdia Alcudia
Grupotel Port d'Alcúdia Hotel
Grupotel Port d'Alcúdia Hotel Alcudia
Grupotel Port D'Alcudia Majorca, Spain
Grupotel Port d'Alcudia Hotel
Grupotel Port D'Alcudia Majorca
Grupotel Port d Alcudia Puerto
Grupotel Port d'Alcudia Hotel
Grupotel Port d'Alcudia Alcúdia
Grupotel Port d'Alcudia Hotel Alcúdia

Grupotel Port d'Alcudia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 149 reviews" "
Rating 8 - Good. 54 out of 149 reviews" "
Rating 6 - Okay. 14 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family stays with kids. Has a mini Club/Park and a kids pool enough to keep them entertained.
Stayed 6 nights in Aug 2024

2/10 Terrible

Lindsey

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Julianna Katalin

Stayed 5 nights in Jun 2024

8/10 Good

Mariola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a few day. Nice staff :)
Stayed 7 nights in Apr 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, a short walk to the beach. Loads of cycle hire shops close by.
Stayed 4 nights in Oct 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Walking distance from the beach
Stayed 4 nights in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, room was neat and tidy, everything in working order except the sofa bed was a bit old and sunken in the middle. Lovely daily breakfast, great location walking distance to beach and bus stop. Loved the pool at the hotel. Would stay again
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Begona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very spacious apartments and balconies. Good food and facilities and close to the beach. The best thing about this hotel is the staff, very professional, helpful and very friendly, a big thank you to Antonio (head of the restaurant) and Miguel (waiter) for making our stay even better, both of them are a great asset for this hotel, very friendly, helpful and professional.
Stayed 4 nights in Aug 2023

10/10 Excellent

ludovit

Stayed 8 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quality apartments and nice pool area. Food not the best sadly - limited selection compared to other places, no nice salad bar and quality was just average. Nice and helpful staff.
Stayed 4 nights in Jun 2023

8/10 Good

Amy

Stayed 4 nights in May 2023

10/10 Excellent

Michaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Lovely hotel, great food, restaurant staff are amazing. Only one problem is the air conditioning, ours didn’t work at all. They did provide us with fans as soon as we told them and offered us another room, but with the heat in the mid 30’s it wouldn’t have got it below 25 degrees anyway so we opted to stay in our room. We arrived late at night and the night porter didn’t mention anything about food being left for us in the restaurant if we were hungry, with coffee and cold drinks, however the restaurant manager did inform us about the early breakfast which we did have when we left early for home.
Stayed 9 nights in Aug 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great base, very close to beach and transport, easy walk to Port. Kids club was very nice to give daughter some down time out the heat
Stayed 6 nights in Aug 2022

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2022

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel
Our stay at this hotel was lovely. Its not a 4 star hotel but it was a small lovely hotel. The restraunt staff where absolutely amazing especially Toni. The pool was fine and the hotel was really clean. We did 6 days and think that was enough.
Stayed 6 nights in Aug 2022

8/10 Good

Daniel

Stayed 5 nights in Aug 2022

8/10 Good

Lorena

Travelled with partner
Liked: Cleanliness, staff & service
Nice location, convenient to go to the beach and with convenience stores just across the street last-minute snacks and grocery shopping. Very family-friendly. The pool was very nice, and the breakfast buffet was excellent. The room could have been cleaner, especially the floors. Air conditioning didn't work in the room, which at 37C temperature was very unpleasant.
Stayed 6 nights in Jul 2022

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Starla Lynn, Carthage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent food and Tony in the restaurant gave the best customer service ever! Loved it
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Good value for money. They upgraded my studio to an apartment, which was fantastic. Friendly and helpful hotel staff. Their choice of English news channel was terrible though - only could access GB news.
Stayed 3 nights in Sep 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good quick visit.
Overnight stay to visit Alcúdia old town. We were allowed early check in. The apartment was spacious and the large balcony overlooked the pool area. Staff were very helpful. Walking distance to shops and restaurants.
Stayed 1 night in Sep 2021