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Best Western Plus Hotel & Conference Center

2.5 star property
Hotel near Baltimore Cruise Terminal in Baltimore

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Photo gallery for Best Western Plus Hotel & Conference Center

Lobby
Breakfast, lunch, dinner served; American cuisine
Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)
Exterior
Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Gym

Explore the area

Map
5625 O'Donnell Street, Baltimore, MD, 21224
  • Johns Hopkins Bayview Medical Center
    ‪4 min drive‬
  • Johns Hopkins Hospital
    ‪8 min drive‬
  • Power Plant Live
    ‪9 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Royal Sonesta Harbor Court Baltimore

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1399)
The price is CA $226
per night
CA $307 total
includes taxes & fees
8 Mar - 9 Mar
The Royal Sonesta Harbor Court Baltimore

About the area

Baltimore

Medford stay.Your stay at this Medford hotel places you within 2 miles (3 km) of Johns Hopkins Bayview Medical Center and Canton Waterfront Park. Johns Hopkins Bayview Medical Center Headache Center and Patapsco River are also within 2 miles (3 km).

What's nearby

  • Baltimore Cruise Terminal - 6 min drive
  • Johns Hopkins Hospital - 8 min drive
  • Baltimore Inner Harbor Marina - 8 min drive
  • Baltimore Convention Center - 10 min drive
  • National Aquarium in Baltimore - 10 min drive

Getting around

  • Shot Tower-Market Place Station - 9 min drive
  • West Baltimore Station - 13 min drive
  • Baltimore Washington Intl. Airport (BWI) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Broadway Diner - ‬3 min drive

About this property

Best Western Plus Hotel & Conference Center

Hotel near Baltimore Cruise Terminal in Baltimore
Best Western Plus Hotel & Conference Center offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 24004 square feet (2230 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Hotel & Conference Center. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Baltimore hotel.

  • 175 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

Arabic, English, Filipino, French, German, Hindi, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 80
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Baltimore
Best Western Plus Hotel Baltimore
Baltimore Best Western
Best Western Baltimore
Best Western Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Conference Center
Best Plus & Conference Center
Best Western Plus Hotel & Conference Center Hotel
Best Western Plus Hotel & Conference Center Baltimore
Best Western Plus Hotel & Conference Center Hotel Baltimore

Best Western Plus Hotel & Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This location was in easy access to I95 and to all attractions in Baltimore. That being said, this close proximity was also a negative being in total view of I95. There was also a truck stop right across the front entrance of the hotel so it was noisy with all of the semi trucks around. Luckily, the sounds were minimized inside the hotel. Things were nice & I would stay again but a few minor details kind of made my stay just OK. Such as missing signs the left spots of glue on the wall by the elevators. 3 out of 4 elevators were operational but took a really long time to get anywhere. In the room, the lamp shades & TVs were all crooked. There was this weird bar for coffee that originally had a sink that was removed but still had the capped plumbing coming out of the wall. The tag of the flat sheet was put at the top instead of the bottom. The door for the AC unit was missing & I had to use a shirt to cover the bright light from it. The bathtub’s grout looked old & had holes in it. There were good things. The bed, pillows & sheets were incredibly comfy. The TVs & mini fridge were excellent. I loved the outlet & usb ports on the lamps & free Wi-Fi, very convenient. The view of the city at night was beautiful. The room service dinner we had was really tasty & came quick. The breakfast buffet had a variety of options & an attendant was always close by to replenish & clean up. The staff were all excellent, very friendly & ready to help. Overall, I would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to accessing the highway. Had a night club and comedy club.
Stayed 3 nights in Sep 2024

6/10 Okay

Brian

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Maintenance definitely lacking.
12 Floors, 4 Elevators and only one worked! Unacceptable AND - No one mentioned it. I learned from one of the cleaning ladies. Also, in my bathroom the electrical outlet had something broken off in the ground and sticking out about a 1/4 inch. I didn't dare use the upper outlet. I took a picture and showed the front desk when I checked out but I don't think the gal understood. Too bad. Used to be a great place.
Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold,water in floor,hot tub broken In comparison to hotel sonesta as our first choice im astonished this is a best western property!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Friendly staff, clean, convenient location, economical so I would stay here again.
Stayed 2 nights in Nov 2024

4/10 Poor

Cherenzia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so happy stay
Hotel is worn and dated. Upgrades badly needed. Also charges a $150 deposit per stay. Was there for a wedding. Will not stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Theresa

Disliked: Property conditions & facilities
There was a lot going on at the property....with only one elevator working.... One of rooms had a very unpleasant odor, however the room was changed immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

8/10 Good

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok pkace
Hotel is not well located but they did what they could to help. Decent conference hotel but that’s about it. Would never stay there otherwise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lafonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie younce

Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joe, Poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy right off the highway. Close to all the destinations
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

6/10 Okay

Wisteria

Travelled with partner
Liked: Staff & service
Nice, neat, clean. Turkey breakfast meat would be a plus!
Stayed 2 nights in Nov 2024

10/10 Excellent

Taren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time everything was good
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

paula

Stayed 1 night in Oct 2024

4/10 Poor

justin

Disliked: Staff & service
I told the maid twice not to turn down my room and she did it anyway and then just entered my room as I was getting out the shower violated my privacy
Stayed 2 nights in Oct 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Suneel K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower rod broken already and they charged me extra $300 and were rude
Stayed 3 nights in Oct 2024