4/10 Poor
Efstathios
Travelled with partner
23 Mar 2025
Disliked: Staff & service, amenities
Definitely not a 4 star hotel. Facilities were very average, nothing in the room, although specious. There was a bit of mild forming in the wall next to the shower. No door to separate bathroom/toilet from room. Very noisy, we could hear the street noise and the corridor one (our room was next to the elevator). The cleanness was very superficial, dusty cornerns, in the hindge of the shower there was hair from the previous people and when we left a cloth in the bed, the cleaning least had thrown it in the dusty corner, were we found it when we came back. Finally, although being Gold and supposedly having VIP perks, when asked for the discount from the restaurant, the receptionist said they know nothint about it and that we should ask Expedia, and that we should have booked directly with them instead, even when I insisted that since they are VIP hotels they should have accepted our request. Also no mention of free upgrade or late check-out. Definitely a very overpriced hotel for what they offer, Barcelona is touristic, but they really don’t deserve more than half the price of what we payed, never going back there.
Efstathios
Stayed 3 nights in Mar 2025