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Hotel Dann Carlton Bucaramanga

4.0 star property
4-star spa hotel near La Flora Ecological Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Terrace/patio
Porch
Interior entrance
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • San Pio Park
    2 min walk
  • Cabecera Shopping Mall
    9 min walk
  • Restaurante La Terraza Bucaramanga
    1 min walk
  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Room options

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Bucaramanga Cacique, an IHG Hotel

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (752)
The price is CA $123
per night
CA $133 total
5 Jan - 6 Jan
Holiday Inn Bucaramanga Cacique, an IHG Hotel

About the area

Bucaramanga

City center stay.Your stay at this Sotomayor hotel places you within 3 miles (5 km) of La Flora Ecological Park and Provincial Viaduct. Eloy Valenzuela Botanical Garden is within 6 miles (10 km) and Eco Park Hill of the Blessed Sacrament is within 9 miles (15 km).

What's nearby

  • Cabecera Shopping Mall - 9 min walk
  • La Flora Ecological Park - 17 min walk
  • Canaveral Mall - 2 min drive
  • Alfonso Lopez Stadium - 4 min drive
  • Cacique Shopping Mall - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

4-star spa hotel near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5264 square feet (489 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Dann Carlton Bucaramanga. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bucaramanga hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: COP 190000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests traveling with pets must present their pet's current vaccination record.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

edgar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en Bucaramanga
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Disliked: Room comfort
Terrible No air conditioning Miserable night
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yaneth, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and excellent service.
Stayed 6 nights in Aug 2024

10/10 Excellent

JOHANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

2/10 Terrible

Vilma

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom floor was not clean. The AC vents were not clean. When we were having breakfast at the floor “P”: 1) The fabric napkin was not clean. 2) Even when the buffet time frame was from 6:00 am till 10:00 am, at 9:00 am they did not refill the trays. If you want something, you need to request it, and they bring it directly to your table. The service was terrible at the dinner time in the same floor
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a wonderful stay at the Hotel Dann Bucaramanga. The staff were incredibly attentive, the food at the restaurants was delicious, and the area was beautiful and safe. I highly recommend this hotel!”
Stayed 4 nights in Jul 2024

10/10 Excellent

adonis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always the first choice when visiting Bucaramanga. Great people, gym, and convenient for work and leisure
Stayed 2 nights in Jul 2024

8/10 Good

yaina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service , freindly staff and great accommodation
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel, great location and the roof top is awesome with beautiful views!
Stayed 6 nights in Jun 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Cristhian Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful downtown hotel!
The breakfast is wonderful. The hotel is clean and comfortable. The staff is nice and check in is easy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We were greeted with a tropical fresh tea and the service was outstanding. Only wish we had more time there. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2024

10/10 Excellent

Charles D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dann Carlton Bucaramanga
Very good as always, stayed many times, rooms are excellent, pool is beautiful. Staff very helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

CHARLES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dann Carlton Bucaramanga
Best Hotel in Bucaramanga, stayed many times, Great spacious rooms, staff very helpful, great roof top pool.
Rooftop pool at night
Bedroom, Double
Stayed 4 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very professional and the property was very clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yimy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding hotel for friends & family in Bucaramang
Excellent experience per usual! This is our go to hotel in Bucaramanga. The staff, service and accommodations are always consistent and perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Jhon

Stayed 2 nights in May 2024