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Britannia Palace Hotel Buxton & Spa

4.0 star property
4-star Victorian hotel near Peak District National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Aerial view
Exterior detail
Bar (on property)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Hot tub
  • Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    3 min walk
  • Devonshire Dome
    4 min walk
  • Buxton Opera House
    4 min walk
  • Manchester (MAN)
    45 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property - evening/night

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Free WiFi
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4.2 out of 5, Very good, (969)
The price is CA $166
per night
CA $200 total
includes taxes & fees
13 Dec - 14 Dec
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About the area

Buxton

In historical district.With a stay at this Buxton hotel, you'll be steps from Devonshire Dome and a 5-minute walk from Buxton Baths. Pump Room and Buxton Opera House are also within half a mile (1 km).

What's nearby

  • Buxton Baths - 3 min walk - 0.3 km
  • Devonshire Dome - 4 min walk - 0.4 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • The Crescent - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

4-star Victorian hotel near Peak District National Park
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 1868
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (GBP 7.00 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5.00 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7.00 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1118 reviews" "
Rating 8 - Good. 368 out of 1118 reviews" "
Rating 6 - Okay. 219 out of 1118 reviews" "
Rating 4 - Poor. 150 out of 1118 reviews" "
Rating 2 - Terrible. 89 out of 1118 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff, Hotel and Location
Wonderful 1 night stay, everything was perfect, large twin room with a very large bathroom. Our 4th time of staying and we've never had anything but good to say about the Palace, staff and Buxton itself. Thanks
Stayed 1 night in Aug 2024

6/10 Okay

Janette

Travelled with partner
Liked: Staff & service
I booked for the leisure facilities, but they were closed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Great time at the Palace Hotel. Only thing that let them down is the bar service...it is very slow.
Stayed 1 night in Aug 2024

4/10 Poor

Benjamin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were excellent. The bed had earwax stains on the blanket, and the ceiling had a large brown smear on it, not like a watermark, much darker and deliberately smeared. The bathroom looked nice, but when you ran the bath, the shower turned on, you could either have a bath with a shower running, or a shower going from hot to cold occasionally. Otherwise, it was a pleasant trip.
Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tired old hotel…. Amazing building from the outside. Could do with a £1m makeover. Plug hole in the sink blocked when we first turned up to the room, towel rail was hanging off the wall. The sink in the bathroom is too small to fill the kettle up which is provided in the room. Bedding not clean. The room had not been checked before it was let. Cheap price but Hou can see why.
Stayed 1 night in Aug 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for a quiet break and easy access to surrounding landmarks.Unfortunately the pool was closed for renovations.
Stayed 2 nights in Aug 2024

4/10 Poor

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No customer service
A lovely old hotel and relatively clean but interaction with staff very poor. No discussion on check in about dinner or breakfast, parking is charged but they don’t record your vehicle number so not clear which car is for which room. Anyone can use the tablet to record reg number. Cheap, not so cheerful but stayed in far worse and most of them Britannia.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Disliked: Staff & service
The bedroom was very small, with the toilet in a cupboard, but for the price at a 4 star hotel not unexpected. the hotel was a bit shabbier than I expected, and the layout downstairs a bit odd, but an old building so perhaps understandable (the entranceway/stair is stunning). We didn't test the spa. location great, and perhaps if we'd spent more the room would have been better.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Poor show hotels.com
Hotels dot com market this accommodation as providing wifi. No where did it say wifi in the room was chargeable. A con. And the service by the children working there terrible. Also, the pool was not available due to refurb. Also, not advertised in the listing. In all, very disappointed. If I’d known any of this, I would have booked elsewhere. I did not get what I expected when I booked.
Stayed 1 night in Aug 2024

6/10 Okay

N

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
OK
Lovely location. Outrageous £5 parking fee for motorbikes even though 3 fitted into 1 car park space, Jobsworth day reception. Excellent evening receptionist. Paid for larger room. Dreadful rear facing cell. Evening receptionist allowed us to swap to garden view. Good and reasonably priced bar. Very noisy plumbing.
Stayed 1 night in Aug 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

JESUS DARIO, Nottingham

Travelled with group
Liked: Cleanliness, staff & service
Decent quality hotel with some aspects to improve. It is obviously an old building but it is kept to a good standard. The additional surcharge for parking and WiFi (!) is not great in this age when internet is a basic commodity. Only one towel was provided for two guests. It is ok to encourage reuse of towels for sustainability, but come on, one towel per guest please. Breakfast not great for the surcharge of £12 but no much choice in walking distance. Overall, quality does not quite match the price.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff smart. Chef off sick so limited food options. Room clean, but bathroom and toilet very compact and toilet door did not close. As single traveller in room at top of hotel and end of corridor. No view.
Stayed 1 night in Aug 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent. Will definitely return
Stayed 1 night in Aug 2024

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing we didn't like was the noise from round the back we had to move rooms
Stayed 3 nights in Aug 2024

6/10 Okay

Liam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay here. Quite a wait to check in as only one person on reception and having to deal with queries as well as booking people in. It was probably a ‘rush hour’ time though. Parking was good as wasn’t sure on spaces. It is very convenient for town as just across the road and everywhere walkable. Our room was small as standard double but I think on other sites it was classed as ‘cosy’ but was only 1 night so was fine for us. The en-suite looked recently refreshed and was very clean.
Stayed 1 night in Aug 2024

4/10 Poor

marisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was comfortable and the TV a good size. We stayed two nights and the room was not serviced. The pool cost £6 per session and parking £5 per day. So for £162.90 per night all you got was bed and very chaotic breakfast. The staff were not helpful or forthcoming. The clean sheets for next occupant were placed on the dirty floor before being put on the bed. It is possibly the worst hotel experience I have had.
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Disliked: Staff & service, room comfort
Had to pay to park. Room tiny, couldn’t even occupy the toilet properly as it was too cramped
Stayed 1 night in Aug 2024

4/10 Poor

Brad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vincent Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waits to see reception. Lift needs modernising. About half the rooms are not on the same levels as served by the lift.
Stayed 4 nights in Aug 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night stay, handy for the centre of town and the Opera House. Polite and efficient check in. Big lobby with lots of seating and free, if slow, wi-fi. easy parking which costs £5 a day. Given the very reasonable room rates this is OK. Wi-fi in rooms only available for a fee, but again, the room rate can't include everything. That said, two of us each had a single room. Comfortable large bed. Tea tray with biscuits and bottles of water. No air con but window opens. Bathroom clean. Shower over bath; all worked well. Long term there may be a problem with the bathroom I used as no extractor fan and the window was locked shut, but at the moment, it's fine. This isn't a luxury hotel, but we were comfortable and the room rates are very competitive. I'll be happy to use it again.
Stayed 1 night in Aug 2024