Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Camelback East

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Phoenix Mountains Preserve
    6 min drive
  • Wrigley Mansion
    7 min drive
  • Piestewa Peak
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Phoenix Mountains Preserve and Wrigley Mansion. Piestewa Peak and Arizona Biltmore Resort - Adobe Course are also within 3 miles (5 km).

What's nearby

  • Phoenix Mountains Preserve - 6 min drive
  • Arizona Biltmore Resort - Links Course - 6 min drive
  • Biltmore Fashion Park - 7 min drive
  • Arizona Biltmore Resort - Adobe Course - 8 min drive
  • Grand Canyon University - 12 min drive

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel perfectly located for exploring Camelback East
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 120 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1003 reviews" "
Rating 8 - Good. 296 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary Ann

10/10 Excellent

Tanya

Stayed 5 nights in Aug 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe place to stay
This is a fine hotel, but the Wi-Fi was out in the rooms and I stayed multiple nights and they didn’t have an ETA on when it was gonna be repaired and my bed was like falling down a little bit compared to the other bed. I don’t know what was going on with that, but the people were very friendly. It was clean and it’s a good location to jump on the freeway.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynda

Stayed 3 nights in Aug 2024

8/10 Good

Chansak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and well equipped room.
Stayed 1 night in Sep 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Very clean and contemporary lobby and room. Comfortable beds, nice shower. Nice breakfast included. We did not have a chance to use the pool or jacuzzi but we’re happy they had them. Would definitely stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

James

Disliked: Staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Wonkyun

Stayed 1 night in Sep 2024

10/10 Excellent

Isac

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a business trip and when checking in they informed us that they didn’t have WiFi. We wanted a refund as we can’t work from our room without WiFi.
Stayed 2 nights in Sep 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for temp place when moved
The room was a standard room. One of beds was kind of collapsed a bit and the room Wi-Fi was out, other than that it’s a good place priced fairly.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Nisheeth

Disliked: Staff & service, amenities, property conditions & facilities
Receptionist (an African American lady, don’t remember the name) was frowny faced, not happy I interrupted her lounging on the couch to be checked in. Got a room next to housekeeping supplies room, non stop banging of door and rolling of carts since 5 am. That in addition to coyotes howling, didn’t get much sleep. Breakfast was ok. Won’t stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Clifford

Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This does the trick but a little upkeep in the bathroom of the room we stayed in would be helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was terrible. Coffee machine not working. Food options empty. Room bathroom very small. Ice machine not operable. Staff was pleasant, though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 5 nights in Sep 2024

2/10 Terrible

Tim

Stayed 1 night in Sep 2024

4/10 Poor

Perry Lee

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The shower was disgusting and looked moldy.
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024