Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

3.5 star property
3.5-star hotel near Desert Botanical Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • Bar

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • S'edav Va'aki Museum
    10 min walk
  • Cafe Sha
    1 min walk
  • 44th Street - Washington Station
    1 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Phoenix

Camelback East stay.A stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and 6 miles (10 km) of Arizona State University. Chase Field and Footprint Center are also within 6 miles (10 km).

What's nearby

  • Arizona State University - 7 min drive
  • Desert Botanical Garden - 7 min drive
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 8 min drive
  • Phoenix Zoo - 12 min drive

Getting around

  • 44th Street - Washington Station - 1 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 5 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬6 min drive
  • ‪Wildflower Bread Company - ‬6 min drive
  • ‪Blanco Tacos + Tequila - ‬6 min drive
  • ‪Matt's Big Breakfast - ‬6 min drive

About this property

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 12.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7-20 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport PHX
Crowne Plaza Phoenix Phx Airport an IHG Hotel
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Hotel
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Phoenix
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Hotel Phoenix

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 708 out of 1274 reviews" "
Rating 8 - Good. 254 out of 1274 reviews" "
Rating 6 - Okay. 163 out of 1274 reviews" "
Rating 4 - Poor. 84 out of 1274 reviews" "
Rating 2 - Terrible. 65 out of 1274 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA, Claypool

Liked: Property conditions & facilities
I don’t know the man’s name who checked me in but he was great.
Stayed 1 night in Dec 2024

10/10 Excellent

PATRICIA, BEND

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 1 night in Nov 2024

6/10 Okay

Sanaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think everything was fine. Robert at the front desk staff was very professional, friendly and accommodating. The shuttle to and from the airport was very convenient. The only downside was the small of nicotine in the room, even though they had the no smoking sign in the room. Otherwise for the short time we were there we had a very good experience.
Stayed 1 night in Oct 2024

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are carpeted, otherwise a really nice place. Friendly staff, bar was nice, but didn't try the restaurant. The sounding areas is ok. It's walking distance from Walter Station Brewery, which is a plus. Overall, very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was great!
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Hazem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

6/10 Okay

William

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot
Really nice stay… friendly guests Clean hotel, perfect for a night getaway or just as a travel spot when flying. This hotel is directly across the sky train. The only off putting thing was I requested a king bed but we received a two bed queen room but all in all we had a great visit.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great as always‼️
Stayed 1 night in Sep 2024

6/10 Okay

Stephen, pine hill

Close to airport... unsafe at night. My room had odor of stale cigarette smoke.
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay close to the airport.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

glen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use their shuttle
Under no circumstances should you take the tram to get to the hotel; it's too far of a walk and your luggage won't survive. If you use the tram, the hotel shuttle pick up is at the 24th Street terminal and runs every 30 mins. Drop-off will be at whatever airline you're flying on.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient getting to the airport Clean and quiet rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick Overnight Stay
I was at the hotel for a short overnight stay. The staff was friendly at check-in, the bartender (Mike) was very attentive and friendly and the food that I ordered was very good. The room was okay but clean. I really appreciated the shuttle service to and from the airport and that I could catch a shuttle at 3:30 in the morning. I would stay again for that early morning flight.
Stayed 1 night in Sep 2024

2/10 Terrible

Carroll

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We like to stay here before we fly out on a trip. The restaurant has great service and surprisingly good food. Everything is great except the shuttle service. Getting from the hotel to the airporr is on the nose, however getting picked up to come back to the hotel is awful. We waited an hour and half out in the 115° weather with multiple assurances they were on their way before finally giving up and catching a cab. We have had this issue before, but not quite as long of a wait. We will definitely stay elsewhere next time or plan on paying for a cab to get back to the hotel.
Stayed 1 night in Aug 2024