Four Points Flex by Sheraton Copenhagen City

3.0 star property
3-star hotel near Tivoli Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points Flex by Sheraton Copenhagen City

View from property
Desk, iron/ironing board, cribs/infant beds, free WiFi
Restaurant
Lobby lounge
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Helgolandsgade 14, Copenhagen, 1653
  • Tivoli Gardens
    7 min walk
  • Wallmans Circus Building
    8 min walk
  • City Hall Square
    10 min walk
  • Copenhagen (CPH-Kastrup)
    21 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Copenhagen

City center stay.Within a 10-minute walk of this København V hotel, you'll find Tivoli Gardens and City Hall Square. Oksnehallen and DGI-Byen are also within half a mile (1 km).

What's nearby

  • Tivoli Gardens - 7 min walk
  • City Hall Square - 10 min walk
  • Strøget - 10 min walk
  • Copenhagen Zoo - 4 min drive
  • Nyhavn - 4 min drive

Getting around

  • Copenhagen (ZGH-Copenhagen Central Train Station) - 4 min walk
  • Vesterport Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 24 min drive

Restaurants

  • ‪Ristorante Buono - ‬2 min walk
  • ‪Absalon Hotel Lounge Bar - ‬1 min walk
  • ‪Hotel Guldsmeden Axel Aps - ‬1 min walk
  • ‪Frk. Barners Kælder - ‬1 min walk
  • ‪H9 - ‬2 min walk

About this property

Four Points Flex by Sheraton Copenhagen City

3-star hotel near Tivoli Gardens
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points Flex by Sheraton Copenhagen City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 5 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Four Points Flex by Sheraton Copenhagen City offers 76 accommodations with hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Danish, English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (DKK 240 per night)
  • Covered valet parking on site (DKK 200 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: DKK 139 for adults and DKK 139 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 200
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: DKK 150 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cribs (infant beds) are available for DKK 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 139 for adults and DKK 139 for children
  • Secured self parking fee: DKK 240 per night
  • Covered valet parking fee: DKK 200 per day (in/out privileges)
  • Pet fee: DKK 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: DKK 200 (subject to availability)
  • Late check-out fee: DKK 200 (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per night
  • Rollaway bed fee: DKK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zleep Centrum
Zleep Centrum
Zleep Centrum Copenhagen
Zleep Centrum Hotel
Zleep Hotel
Zleep Hotel Centrum
Zleep Hotel Centrum Copenhagen
Centrum Hotel Copenhagen
Hotel Centrum Copenhagen
Zleep Hotel Copenhagen City
Zleep Copenhagen City
Zleep Hotel Copenhagen City
Four Points Flex by Sheraton Copenhagen City Hotel
Four Points Flex by Sheraton Copenhagen City Copenhagen
Four Points Flex by Sheraton Copenhagen City Hotel Copenhagen

Four Points Flex by Sheraton Copenhagen City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 364 out of 1003 reviews" "
Rating 8 - Good. 408 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The shower is so small that your body keeps rubbing against the questionable shower curtain. No iron, no cups or glasses in room, one pillow, and they don’t keep your luggage for you. Location was very close to main train station which was the best part. Toilet is right under where you put your stuff. Spacious room
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless experience
Stayed 3 nights in Aug 2024

6/10 Okay

naoko

Stayed 2 nights in Sep 2024

6/10 Okay

Jesus

Travelled with partner
Liked: Cleanliness
Like: Very clean and quiet. Don’t like: Small bathroom, no facial tissue. No hair conditioner. No complimentary coffee or tea. Small electric fan, not enough to cool the room.
Stayed 2 nights in Sep 2024

8/10 Good

Chanakya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Single night in Zleep
Very convenient close to main station and room was comfortable althoguh not that big. However, there is no aircon, fridge, coffee making facility or safe which would be a welcome addition
Stayed 1 night in Aug 2024

10/10 Excellent

Moisis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was tight
Stayed 1 night in Aug 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite a spacious room for the 3 of us and suited our needs for our 3 night stay. It was within easy walking distance to many sites. The street was noisy but the room had really good windows that shut out the noise when closed.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert F

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower over the toilet
Showering over your toilet is not the best, getting out to adjust it and turn it off also impractical. Beds were camping stretchers that constantly moved. Worst room ever, pay extra and go anywhere else
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, safe, walkable
Stayed 3 nights in Aug 2024

8/10 Good

Wasim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. it was very close by to the train station and was easily walkable to central locations. Overall, we enjoyed the view of the street from our room, the nice big windows, and the comfort of feeling safe here.
Stayed 1 night in Jul 2024

6/10 Okay

Jing

Travelled with family
Not recommend for travelers with big luggage
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Solo travellers short changed
Location was amazing. Close to the central train station. Room was great comfortable bed clean room. Amenities and ensuite was good. My main concern was the lack of bedding and towel’s because she I was travelling by myself. Only two small towels left out for me. Only one pillow made up with a pillowcase. Found another in the bottoms of a drawer. And to top it off only a single sized doona for a queen size bed. It just makes you feel like you are second class just cos you are travelling solo. Definitely be back to Copenhagen. Will think twice about this chain of hotels in the future.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nils Anders

Stayed 1 night in Jul 2024

6/10 Okay

Layla

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

scott l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. Would not stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Albert Hui Bon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and good location.. I highly recommend this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Shu Wa

Stayed 2 nights in Jul 2024

8/10 Good

Gayle

Stayed 3 nights in Jun 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While the hotel was in a great location, clean and with a great staff, I was greatly disappointed by the room size and lack of basic amenities for the price I paid. My single room was extremely tiny, which didn’t bother me as much as the lack of a safe, facial tissues, lotion, air conditioning, lotion, etc. Having paid more than $500 for two nights, I expected better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zenith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious for family of 4.
Stayed 2 nights in Jun 2024

2/10 Terrible

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked a triple room to share with family, however upon arrival we were told they had overbooked. We had two options single rooms across multiple floors or stay in an alternative hotel which was a train ride away! We’d booked this hotel specifically for its location and as a family travelling with a child we were unhappy but obliged to single rooms as the child is 17. We were offered breakfast the next day free of charge for the inconvenience and a drink whilst we waited for the rooms to be sorted. After having our drinks the receptionist tried to tell us they were instead of the breakfast the next day and this was no longer included which we argued and got back as it was not clear when accepting the drinks this was instead of the breakfast being added to our rooms. Frustrating but a misunderstanding which was resolved. We then went to our rooms, at which point we found my room was ALREADY OCCUPIED!! We were shocked to find the inhabitants belongings all over the room which if we were so inclined could have stolen! We immediately reported this to reception and were met with rudeness from the staff. Hugely disappointing following the previous issue and severity of the mistake. It’s a shame as the hotel itself was lovely and well situated but the staffs reaction was well below expectation and we all worried about leaving our belongings in our rooms following the mistake. We all make mistakes but the staff was rude and not apologetic for the error which could have been much wors
Stayed 1 night in Jun 2024