6/10 Okay
Rod
Travelled with family
Jan 15, 2025
Disliked: Cleanliness, property conditions & facilities
Check in took me 20 mins, I was asked to step aside and didn’t check on me back. Didn’t even offered me places to stay and get refreshments. One of concierge staff is making face as well but had a change of mood with caucasian guests. It’s sad to feel racism and selective treatment in my own country. The place is supposed be “luxury” but I don’t think it’s well maintained; dirty window pane, piles of pigeon manure outside, dirty shower sinks, place is falling apart. We ordered room service food as well, chicken has still blood, mango shake is too sweet, dumpling is too salty. 2,500 breakfast buffet is okay but no worth it, I was expecting more for this price. Stay at this hotel if you can tolerate all of this but we are not coming back. We stayed in a suite and a king bed room. For half of its price, you can stay on a better hotel that is cleaner, better service and food.
Rod
Stayed 1 night in Jan 2025