10/10 Excellent
Ronald
Travelled with partner
23 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually forget to leave reviews, but our experience at the Al Messila resort was nothing short of perfect. My husband and I spent a week there, and it’s one of the best resorts we’ve ever experienced. From the front desk, dining, room service, spa, and pool service, everything was top class. One thing that really stood out was the excellent customer service. The staff were all extremely friendly, welcoming, and helpful, always ready to provide assistance whenever needed.
We would be remiss not to mention a few brilliant people who really made our experience extra special. Rhannel, the guest relations supervisor, welcomed us warmly when we first arrived at the resort and provided clear details of all the amenities and services of the resort, and even took the time to give us recommendations of where to visit in Doha. We are very thankful for the kindness and attention she showed us from the very beginning to the last few minutes of our stay.
Antika, Mamun, Suman, Abdul, and Pranto from the housekeeping and room service teams were always friendly, helpful, and diligent in their work. A special thanks to Antika and Suman for their careful attention to our room, keeping it clean and crisp. Every night, slipping into the crisp, fresh sheets was just delightful. Thank you to them for their sweet little gift. To Mamun and Abdul, who surprised us with a beautiful floral decoration on our last night, we are deeply grateful.
Ronald
Stayed 5 nights in Sep 2024
