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The Capitol Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel perfect for exploring Hartford

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Exterior
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    1 min walk
  • XL Center
    4 min walk
  • Connecticut State Capital
    9 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    11 min drive

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Hartford Hotel & Suites

Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1004)
The price is CA $207
per night
CA $238 total
includes taxes & fees
17 Jan - 18 Jan
Best Western Hartford Hotel & Suites

About the area

Hartford

Heart of Hartford.At this Downtown Hartford hotel, you'll be within a 5-minute walk of Bushnell Park and XL Center. Hartford Symphony Orchestra and Hartford State Armory are also within half a mile (1 km).

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Convention Center - 15 min walk
  • Mark Twain House & Museum - 2 min drive

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star hotel perfect for exploring Hartford
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This 3-star Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 975 reviews" "
Rating 8 - Good. 260 out of 975 reviews" "
Rating 6 - Okay. 192 out of 975 reviews" "
Rating 4 - Poor. 93 out of 975 reviews" "
Rating 2 - Terrible. 102 out of 975 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Neighbors were loud, we got locked out of our room 2x, and breakfast was not the best. But convenient and was able to walk to the xl center where we had an event.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Gerson

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking lady refused to check me in. Please refund me. I had to go to another hotel and pay last minute feed for a room because of this, it ended adding around $500 to my trip. Was the worse experience I ever had traveling.
Stayed 1 night in Sep 2024

6/10 Okay

Therese

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt dirty. The bathroom was tired and outdated, and not very clean. Housekeeping came in every morning and did a nice job. Hotel carpet was worn and dirty, parking was uncomfortable, and local area felt very unsafe. Would not recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great position overlooking the park and the Capitol building. Great staff and a very good breakfast offering included in the price. Underground parking a bit tight though.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mohammadhassan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like what we expected. The place stinks. Not very clean at all. Not recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nacia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Shani

Stayed 1 night in Sep 2024

8/10 Good

yunjian

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place in Hartford!
Stayed 1 night in Sep 2024

8/10 Good

Lashawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Sep 2024

8/10 Good

essence

Stayed 1 night in Sep 2024

6/10 Okay

Esther

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the room was very nice with big TV and window. Bathroom was very spacious. The breakfast food was terrible.
Stayed 1 night in Sep 2024

6/10 Okay

Randi

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Arrived to the hotel and checked in, get to the room and it looked like one of the beds had been laid in. Called the front desk they were very kind and offered a new room, so we swapped. Our biggest issue with the hotel was the scary parking garage. It was narrow, dark, damp, and someone was fixing a car down there and had it on jacks.
Stayed 1 night in Sep 2024

4/10 Poor

Brandi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ying

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Devon

Liked: Cleanliness, staff & service
The charge me 25 for parking which is ridiculous
Stayed 1 night in Sep 2024

4/10 Poor

Cassidy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room that was already taken. Random people from outside were freely walking into the hotel and the front desk did nothing about it.
Stayed 1 night in Sep 2024

4/10 Poor

Alyssa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty and smelled musty. The most offensive part was the toilet - If you kept the seat up, water splashed everywhere when you flushed. If you put the seat down, water splashed on the cover and then back on the seat (there was a sizable gap), so the next time you went to sit, you'd be sitting in whatever you flushed last. We had to clean the toilet after every flush.
Stayed 2 nights in Sep 2024

6/10 Okay

Sha'Kyi

Liked: Staff & service
Disliked: Property conditions & facilities
Could have been better
This is not a boutique Hotel ! It served its purpose for what we needed, which has a place to lay our head at night. I first started off with a good time. I have an issue customer service to correct whatever the problem was very friendly to the negatives the room key card need to be updated because the system that they have now is outdated and terrible. Most people’s wallets are on their phones. My room did not have a phone in it and when I asked you about that I have no idea I cannot call the front desk to tell them I need more towels or a blanket because there was no phone in my room and I tried to call my cell phone, but no one picked up. Over all my stay was a 6 out of 10
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

ALANAH

Stayed 1 night in Aug 2024