See all properties

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
3.5-star hotel near Indiana Convention Center

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Property preview
Meeting facility
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

You may also like

Ad
Exterior

Holiday Inn Express & Suites Indianapolis Dtn-Conv Ctr Area by IHG

Downtown Indianapolis
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, 1,009 reviews
The price is CA $130
CA $153 total
includes taxes & fees
Jan 1 - Jan 2, 2026
Holiday Inn Express & Suites Indianapolis Dtn-Conv Ctr Area by IHG

About the area

Indianapolis

Downtown Indianapolis stay.At this Downtown Indianapolis hotel, you'll be well placed to visit Indiana Convention Center and Lucas Oil Stadium, both within a 5-minute walk. Gainbridge Fieldhouse and Circle Center Mall are also within half a mile (1 km).

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Circle Center Mall - 5 min walk - 0.4 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • White River State Park - 11 min walk - 1.0 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Social Cantina - ‬3 min walk
  • ‪1913 Restaurant - ‬2 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5-star hotel near Indiana Convention Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Ballroom
Omni Severin Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 778 reviews
The price is CA $243
CA $286 total
includes taxes & fees
Dec 28 - Dec 29
Omni Severin Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 0 to 0 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, property conditions & facilities
tres beau hotel les chambres tres bien. Merci
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotels.com shows a picture of a pool. This hotel no longer has a pool, it was taken out many years ago. The amenities does not list a pool but I had overlooked that due to seeing a picture of it.
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This was our third time staying at the Crowne Plaza. We obviously like it admit has b come our go to when we need to visit downtown Indy. It’s always nice, super clean and close to where we need to go. This time, we were disappointed to find out the pool was gone. Pools are always important for us when choosing a hotel b/c we have a younger child who likes to swim and it’s always an added bonus for when we have down time.
Stayed 1 night in Sep 2025

2/10 Terrible

Carol

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle things

Work trip-show at the convention center. Hotel and convention center very close to many things-basketball arena, football arena, restaurants and more. Hotel has very nice atmosphere (in a train station). Room and especially bed were very comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and quiet. Great location if you’re going to an event at Lucas Oil Stadium. Front desk staff members were friendly and accommodating. Surrounded by construction and valet parking is your only option. Overall, it was a great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was so quiet!
Stayed 1 night in Aug 2025

8/10 Good

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities
The construction was a huge inconvenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, awsome. Train theme in union station
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations great location and many places within walking distance Parking at facilities is overly expensive $50 per day is ridiculous
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool space but dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend

Great place to stay, good location for Colts game. Restaurant on site was good.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janell

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa, Rolling Meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service
Construction made this very iffy. Also a few cracks in the walls, the bathroom didn’t look like it had been scrubbed around the corners and such. Just kind of expected more for the origional cost.
Stayed 1 night in Sep 2025