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Majestic City Retreat Hotel

4.0 star property
Family-friendly 4-star hotel near Gold Souk

Choose dates to view prices

Photo gallery for Majestic City Retreat Hotel

Outdoor pool, open 6 AM to 10 PM, pool umbrellas, sun loungers
4 restaurants, breakfast served
Billiards
Property entrance
Skyline Premium Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Mankhool Road, Bur Dubai, Dubai, 122235
  • BurJuman Mall
    ‪13 min walk‬
  • Dubai Cruise Terminal
    ‪5 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Skyline Premium Room

Skyline Premium Room

Skyline Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Skyline Economy Room

Premium bedding, down comforters, minibar, in-room safe

Skyline Economy Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, minibar, in-room safe

Family Suite

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Bathroom

Premium Double or Twin Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Majestic Suite

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Majestic Suite

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Dubai

City center stay.Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Dubai Creek and Dubai Cruise Terminal. Gold Souk and Dubai World Trade Centre are also within 3 miles (5 km).

What's nearby

  • BurJuman Mall - 13 min walk - 1.1 km
  • Meena Bazaar - 17 min walk - 1.5 km
  • Dubai World Trade Centre - 5 min drive - 3.9 km
  • Dubai Cruise Terminal - 5 min drive - 4.2 km
  • Gold Souk - 6 min drive - 6.1 km

Getting around

  • Sharaf DG Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Happy Farm Hot Pot Bbq and Buffet - ‬8 min walk
  • ‪U2pura - ‬5 min walk
  • ‪Purani Dilli Dubai - ‬3 min walk
  • ‪The Huddle Sports Bar & Grill - ‬8 min walk
  • ‪Second Cup - ‬6 min walk

About this property

Majestic City Retreat Hotel

Family-friendly 4-star hotel near Gold Souk
Majestic City Retreat Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Majestic City Retreat Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 262 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2006
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Majestic City Retreat Hotel offers 262 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, Greek, Hindi, Indonesian, Italian, Russian, Spanish, Ukrainian

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 65 for adults and AED 30 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic City Retreat Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 65 for adults and AED 30 for children
  • Airport shuttle fee: AED 300 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Majestic Tower
Majestic Hotel Tower
Majestic Hotel Tower Dubai
Majestic Tower Dubai
Majestic Tower Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Dubai
Majestic City Retreat
Majestic City Retreat
Majestic City Retreat Hotel Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Hotel Hotel Dubai

Majestic City Retreat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice holiday at Majestic City Retreat Hotel❤️
Stayed 7 nights in Dec 2024

10/10 Excellent

Srivatsan, Concord

Stayed 3 nights in Nov 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very relaxing. Enjoyed every minute and will come back to visit.
Stayed 1 night in Dec 2024

4/10 Poor

Flavio

Stayed 3 nights in Oct 2024

8/10 Good

Helen

Business traveller, Travelled with group
Liked: Staff & service
Staff great, public areas and room a little tired
Stayed 6 nights in Oct 2024

10/10 Excellent

Prashant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Prashant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mehrban

Stayed 4 nights in Sep 2024

4/10 Poor

Narayan, Princeton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent Toilet Flush doesn't work, haed to flush Room stinks wirh smell, Elevator in repair and has long waiting queue Ceiling leaks in lobby and Gym Gym lacks basic Swimmingbis name sake for kids Checkout Staff has attitude
Stayed 1 night in Oct 2024

4/10 Poor

Kuldeep

Business traveller
Liked: Staff & service
Disliked: Room comfort
Disappointed
I have stayed there so many times, but the new staff they are not very helpful especially the duty manager being a hotel.com Gold member they refuse to give me a upgrade as they said only for their own customers booking through their website, plus the small pillows in the bedrooms had really bad stains on them and the towels were very old
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling to Dubai for 12 years and I have always stayed at this hotel. Because the staff is very frendly and they always remember me each and every time. and each time that I have been there they have been making some upgrades to make my stay better.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Avinash

Stayed 3 nights in Jul 2024

10/10 Excellent

Suresh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karthik

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has leaky toilets and terrible room conditions. Given a smoking room when specifically asked for nonsmoking rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanjay, WEBSTER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good stuff
Stayed 14 nights in May 2024

6/10 Okay

Mangesh

Waited too long for check in
Stayed 3 nights in May 2024

10/10 Excellent

Norlyn

Liked: Cleanliness, amenities, property conditions & facilities
All the staff its very friendly and they assist us very good. And all the cleanners and very cooperation and they keep the place clean
Stayed 8 nights in May 2024

4/10 Poor

Dannyal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
The house keeping was terrible, I asked for the Iron and Iron table it took 45 mins after 4 follow up calls. Also the lady on reception was very rude.
Stayed 2 nights in May 2024

10/10 Excellent

Amir

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
isappointing Experience
The Majestic Hotel has several equipment issues, including non-functional fridge, old TV with only analog channels, and an electric water heater that provides only a few minutes of hot water. The noisy AC made it difficult to sleep at night. Despite requesting a non-smoking room, the room smelled of smoke. Additionally, for a 24-floor hotel, having only two lifts led to long wait times, especially during breakfast. The hotel caters heavily to tourists from India, with Indian-flavored dishes and music in all restaurants and bars, The Majestic Hotel's old equipment needs refurbishment, as they are not functioning properly. Additionally, the smoke detector kept alarming throughout the night, causing inconvenience. The only advantage was the free valet parking.
Stayed 4 nights in Apr 2024

8/10 Good

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get a transportation inside the property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Saleem

Stayed 2 nights in Apr 2024

8/10 Good

Shubham

Stayed 5 nights in Oct 2023