Alexander House And Utopia Spa

5.0 star property
Luxurious boutique hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexander House And Utopia Spa

Front of property
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Indoor spa tub
Garden Suites

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Spa
  • Gym
  • Pool
  • Parking available

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Tulley's Farm
    3 min drive
  • Wakehurst Place
    5 min drive
  • Queen Victoria Hospital
    7 min drive
  • London (LGW-Gatwick)
    17 min drive

Room options

Cosy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

Garden Suites

  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Traditional Suite

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Spa Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

East Grinstead

Close to airport.You'll find Worth Way Country Park and Tulley's Farm within 3 miles (5 km) of this hotel. Stone Farm Rocks and St. Margaret's Church are also within 3 miles (5 km).

What's nearby

  • Tulley's Farm - 3 min drive
  • Wakehurst Place - 5 min drive
  • Queen Victoria Hospital - 7 min drive
  • K2 Crawley Leisure Center - 12 min drive
  • Lingfield Park Racecourse and Golf Club - 13 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Red Lion - ‬2 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Farmyard Kitchen - ‬4 min drive

About this property

Alexander House And Utopia Spa

Luxurious boutique hotel with 2 restaurants
Alexander House And Utopia Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the luxury Alexander House And Utopia Spa. Self parking and valet parking are free.

This 5-star East Grinstead hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1608
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Alexander House And Utopia Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 431 reviews" "
Rating 8 - Good. 94 out of 431 reviews" "
Rating 6 - Okay. 42 out of 431 reviews" "
Rating 4 - Poor. 31 out of 431 reviews" "
Rating 2 - Terrible. 17 out of 431 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was better than expected no need to leave the property! Wish we did 2 nights here
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Lovely hotel in beautiful surroundings .
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't fault the place. Fantastic
Stayed 2 nights in Sep 2024

6/10 Okay

CAMELIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Pricey dining but t just ok food. Need reservations. Time rooms with late start breakfast. No under 18 allowed at any of the spa facilities which wasn’t clear on website and very much limited our experience
Stayed 1 night in Aug 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay 💖
Stayed 1 night in Aug 2024

10/10 Excellent

Jeason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great service. Loved it!
Stayed 1 night in Aug 2024

4/10 Poor

M Mozammel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was far below a 5-star experience
Stayed 2 nights in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Excellent stay. Comfortable room, quality toiletries, air con etc. Spa visit a must. Relaxed dress code. Staff excelent in all areas. Lovely garden and terraced seating
Stayed 2 nights in Aug 2024

8/10 Good

Ms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Stayed 2 nights in Jul 2024

10/10 Excellent

deborah, boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa hotel. Food go9d not great
Stayed 1 night in Jul 2024

6/10 Okay

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Alexander House
We loved our stay at the Alexander House!! The staff was extremely helpful and kind and it was a very comfortable stay. Thank you!
Stayed 1 night in Jul 2024

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is a good place but it starting to get run down a bit, needs sprucing up to bring back the wow factor it had before
Stayed 1 night in Jun 2024

4/10 Poor

Jack

Stayed 1 night in Jun 2024

8/10 Good

James, Los Gatos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eamonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds and hotel. The spa was fantastic
Stayed 1 night in Jun 2024

6/10 Okay

kwokkei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
Stunning stay start to finish. Spa was beautiful not too busy but enough people for atmosphere. Would highly reccomend this hotel who anyone who likes a touch of class.
Stayed 1 night in May 2024