Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Free buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Aspen Grove Park
    5 min drive
  • The Factory
    6 min drive
  • Franklin Farmers Market
    6 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    25 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and Franklin Farmers Market. CoolSprings Galleria and Franklin Theatre are also within 6 miles (10 km).

What's nearby

  • The Factory - 6 min drive - 4.7 km
  • Franklin Farmers Market - 6 min drive - 4.8 km
  • CoolSprings Galleria - 6 min drive - 5.0 km
  • Franklin Theatre - 7 min drive - 7.0 km
  • Lotz House Museum - 8 min drive - 7.7 km

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 612 out of 811 reviews" "
Rating 8 - Good. 132 out of 811 reviews" "
Rating 6 - Okay. 32 out of 811 reviews" "
Rating 4 - Poor. 19 out of 811 reviews" "
Rating 2 - Terrible. 16 out of 811 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well Quiet Comfortable bed Nice bathroom with door and make up shelf Don’t like how small the desk was Liked the soap dispensers
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and quiet. We'll be coming back to this one!
Stayed 1 night in Aug 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff that works there were very nice and helpful..
Stayed 3 nights in Aug 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, amenities
Hotel was new, rooms nice size, clean and perfect for a quick night stay on our way home from Texas. Breakfast had a nice selection. The only weakness, it was a beautiful night and no outdoor seating. A bench or few chairs would be a great addition!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel! Love the soap scents too!
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quick and easy check in/check out process. Clean rooms, great water pressure, free breakfast and friendly staff. No regrets booking here!
Stayed 1 night in Aug 2024

6/10 Okay

Vincent

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
The greenery
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Joanne

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton has become our new favorite hotel chain. This location didn't disappoint. Everything was clean and comfortable and breakfast was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really love this location!
We found this location a few years ago. Now, we stay at this location every time we travel through the Nashville area (5-7 times per year). It is always so clean, comfortable and the staff is so nice. We use the gym and enjoy the breakfast. The area is a bonus. There are lots of shops, restaurants, and grocery stores nearby.
Stayed 1 night in Jul 2024

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, staff & service
You could hear dogs barking while you were trying to sleep. Staff didn’t care. I wasn’t the only patron who had this problem. The ‘one’ microwave in the common area was always dirty. Side note— out of hazelnut creamer all 3 days we were there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and great front desk staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jul 2024