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Bienville House

3.5 star property
Historic hotel near Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bienville House

Suite (French Quarter)
Outdoor pool
Front of property
Lobby
Room, 2 Double Beds (SunDeck) | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Bourbon Street
    5 min walk
  • Jackson Square
    5 min walk
  • New Orleans, LA (NEW-Lakefront)
    22 min drive

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property
Bourbon Orleans Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (3350)
The price is CA $178
per night
CA $242 total
includes taxes & fees
1 Dec - 2 Dec
Bourbon Orleans Hotel

About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Caesars Superdome - 3 min drive

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 49.59 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.59 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1036 reviews" "
Rating 8 - Good. 200 out of 1036 reviews" "
Rating 6 - Okay. 67 out of 1036 reviews" "
Rating 4 - Poor. 29 out of 1036 reviews" "
Rating 2 - Terrible. 16 out of 1036 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Right in French Quarter without the loud raucous crowd to keep you up at night. Also old world charm and access to sister property with Carousel Bar. Would highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very nice, balcony overlooking pool area is nice. The hotel is on a very busy street so there is noise! I used my ear plugs an slept great!
Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness
Beautiful hotel, very clean and friendly staff, being on Decatur St it was noisy at night and had a squealing dog staying next to us, however the location of this property is perfect, was a little surprised at the $49 a night parking, guess I missed that fee somewhere, overall it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cory

Stayed 2 nights in Aug 2024

2/10 Terrible

Lena

Travelled with group
Disliked: Staff & service, property conditions & facilities
First thing that started everything off bad was the fact that there were additional fees that were not listed at the time of booking. They wanted $75 per night for ''incedentials". I feel like any and all fees should be listed at time of booking so that guest can be properly prepared for their stay. Then the front desk staff was rude and stated that we could cancel the reservation and when i stated that wouldn't suffice she just walked away in the middle of me talking. It wasn't until I said something about her walking away that she wanted to get an attitude and say that she was going to get the manager to help and that was the reason she walked away but that was not stated before she walked away. The manager was helpful and polite and was able to waive the fee and stated we would only be charged after our stay if damages were found. Once we got up to our room we noticed that the AC did not work. When we informed the manager they stated they were going to call the engineer on call and gave us a box fan to use until he was supposed to arrive. The engineer never came. The next morning we asked if we could please be switched the manager stated that she had to call the engineer and he would have to attempt to fix it first before changing us. We left for a few hours when we got back the AC still did not work and we were finally changed to a new room. The new room the AC worked but we had no towels. Needless to say I would NOT recommend this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful but most of all the staff is absolutely amazing
Stayed 1 night in Aug 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cute budget hotel, the staff was very nice and accommodating. My only complaint is some of the amenities advertised, the gym for example, aren’t actually located on the property and are at their sister hotel about a block away which is a bit misleading. All in all though a good choice if you want to be right in the French quarter on a budget.
Stayed 4 nights in Aug 2024

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and super helpful front desk made our weekend visit in New Orleans perfect. Hotel is beautiful with all the amenities available nearby. Loved our stay
Stayed 2 nights in Jul 2024

8/10 Good

lauren

Liked: Cleanliness, staff & service
Really liked the historic aesthetics of the building. Nice room . Only problem was the room sounds as if I was sleeping in an engine room. Not sure if it was the air unit or what but it had an impact on my sleep for sure. Beware of the $75 a day fee for incidentals and $50 for parking. Otherwise, all was enjoyable. Stayed in the superior room for a week
Stayed 5 nights in Jul 2024

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Ritz Carton for our New Orleans stay, but had to book a different hotel for our final two nights. Our stay at Bienville House was amazing. If I had it to do over, I would stay at Bienville House rather than the Ritz. The room was so sweet and had a perfect private balcony. The location is close to all things and the staff were very kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner worked super well and the bathrooms are amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Location was central. Will def stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Josep M, Clifton Forge

Stayed 1 night in Aug 2024

6/10 Okay

Vanessa, Ceres

Overall ok experience
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a great trip. The staff was very friendly. Would definitely recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
We enjoyed our stay so much. The hotel is in the perfect location in the French quarter. We walked to restaurants and Jackson square within just a few minutes. I would stay again!!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Norris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a balcony
Stayed 1 night in Jul 2024

10/10 Excellent

Arizona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Would use this place again should we venture back to Nola.
Stayed 2 nights in Jul 2024