Tru by Hilton Grand Rapids Airport

2.5 star property
Hotel perfectly located for exploring Kentwood

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Indoor pool
Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)
Sports facility
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    13 min walk
  • MSA Fieldhouse
    4 min drive
  • Woodland Mall
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Grand Rapids

Kentwood stay.Your stay at this Kentwood hotel places you within 2 miles (3 km) of Patterson Ice Center and Orbit Room. Centerpointe Mall and MSA Fieldhouse are also within 2 miles (3 km).

What's nearby

  • Patterson Ice Center - 13 min walk - 1.1 km
  • Calvin College - 3 min drive - 3.1 km
  • MSA Fieldhouse - 4 min drive - 3.0 km
  • Woodland Mall - 4 min drive - 3.2 km
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive - 11.8 km

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Tru by Hilton Grand Rapids Airport

Hotel perfectly located for exploring Kentwood
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

  • 98 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 626 reviews" "
Rating 8 - Good. 154 out of 626 reviews" "
Rating 6 - Okay. 60 out of 626 reviews" "
Rating 4 - Poor. 31 out of 626 reviews" "
Rating 2 - Terrible. 29 out of 626 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small, but it included absolutely everything that we needed and wanted. The bed was incredibly comfortable. We stayed two nights and got two very good nights sleep. The bathroom was great with a large shower.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet easy access off the highway
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Hotel was somewhat spartan. There was no coffee machines in the room. Check in was somewhat of a problem since rooms were not ready after the check in time. The hotel manager was finally called and managed to resolve the problem. The breakfast was ok. Will probably not stay at a Tru Hotel again.
Stayed 1 night in Aug 2024

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time!
First time at a Tru hotel and would definitely stay again. If you’re looking for cozy this place is not it but very cool, simple decor and clean. Hardwood floor, no gross carpet and a stand up shower not a dirty tub/shower combo.
Stayed 1 night in Aug 2024

6/10 Okay

Esther

Stayed 1 night in Aug 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ❤️ 😍
Everything was perfect beautiful house keep good job pretty great service 👏 ❤️ in general
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast options, comfortable bed, wonderful toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

john, Enid

Room and stay was great, no problems
Stayed 1 night in Aug 2024

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Tru hotels! Always great CS!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Stayed 1 night in Aug 2024

8/10 Good

VIRGIL

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
ok
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for the weekend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Was a busy time while we where there. Dining options down the road.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

B.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay here!
Stayed 1 night in Jul 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern hotel. They even have games and a pool table in the lobby! The hotel staff was very friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Larry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Senior staff at check in very unfriendly and uncooperative. Treated junior staff poorly, even as he tried to be helpful. Asked to see manager and he would not come out to meet with me. Night was terrible with constant thumping noisse, making sleep impossible. I have been a Hilton user for decades, but never a Tru, and will never use again.
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are staying true to Tru …
Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.
Stayed 1 night in Jul 2024