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Aquila Atlantis Hotel

5.0 star property
Family-friendly 5-star hotel near Heraklion Port

Choose dates to view prices

Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception
Executive Room, Harbour View
Lobby lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion Town Hall
    ‪5 min walk‬
  • Heraklion Port
    ‪12 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room, City View

Minibar, in-room safe, desk, soundproofing

Business Room, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View

Executive Room, Harbour View

  • Harbor view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View

Superior Room, Harbour View

  • Harbor view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

  • Harbor view
  • 26.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View

Grand Suite, Harbour View

  • Harbor view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Heraklion

City center retreat .You'll be steps from Heraklion Archaeological Museum and within a 15-minute walk of Heraklion Port. Museum of the Battle for Crete and National Resistance and Venetian Walls are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 2 min walk - 0.2 km
  • Heraklion Town Hall - 5 min walk - 0.5 km
  • Historical Museum of Crete - 10 min walk - 0.9 km
  • Koules Fortress - 12 min walk - 1.0 km
  • Heraklion Port - 12 min walk - 1.1 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Τυράκι - ‬3 min walk
  • ‪Αυλή Μπαρ - ‬5 min walk
  • ‪Capsis Cafe - ‬4 min walk
  • ‪Breakfast Terrasse - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬5 min walk

About this property

Aquila Atlantis Hotel

Family-friendly 5-star hotel near Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1039K015A0001500

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 975 reviews
Rating 8 - Good. 285 out of 975 reviews
Rating 6 - Okay. 57 out of 975 reviews
Rating 4 - Poor. 15 out of 975 reviews
Rating 2 - Terrible. 11 out of 975 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuejin, carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Piaseczno

Liked: Cleanliness, staff & service
The staff was amazing! They were extremely helpful and wonderfully friendly. I enjoyed my stay immensely.
Stayed 7 nights in Dec 2024

10/10 Excellent

JIANFU

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this location again. It was easy to get around and one of my favorite things is it was easy to do our laundry (there are two inexpensive little shops right around the corner). We had THE most AMAZING breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to market area and tavernas, etc. Top floor pool closed for off-season not advertised.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roman, Bratislava

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service
Brilliant. Quick and quiet. Great starting point to look around helkalion. Wonderful staff. Very clean
Stayed 7 nights in Nov 2024

10/10 Excellent

Arthur

Stayed 1 night in Nov 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property; however, it’s almost impossible To find a parking space
Stayed 2 nights in Nov 2024

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Very close to the ferry port
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating. The restaurant was great and the service was wonderful. The bartender was a real professional as well. All around a great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and well looked after.
Stayed 1 night in Jul 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Had booked business room overlooking city. Got a room that overlooked a building in middle of demolition and a dog park. Had a very nice breakfast service. Also, hotel is relatively close to ferry terminal access by foot and airport by taxi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wa great! Get it! Staff was amazing!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Dated soulless hotel good location beware parking
Not a 5 star...but a good 3 star. Location great for walking Old Town and restarunts and shops. 12 parking spaces for a very large hotel...parking is a nightmare. Reception and bar service good. But no atmospere in restaraunt or bar. Rooftop with pool only which closes at 1800. Stunning views but no bar or restaruant....crazy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet and lovely setting.
Stayed 2 nights in Oct 2024

10/10 Excellent

James David

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant for the most part. The pictures on the website are a bit deceiving. Overall a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish we could have stayed longer
We were only at the hotel for one night but found it to exceed our expectations in all ways: cleanliness, spaciousness, comfort, location.....and the breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to the port, city center and bus station.
Stayed 6 nights in Sep 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff were terrific very helpful and gave us very good advise. Pool area is great and the breakfast was diverse and plentiful. Location was very convenient especially to the port for ferry rides. Every thing else is within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana

Stayed 1 night in Sep 2024