Aquila Atlantis Hotel

5.0 star property
Family-friendly 5-star hotel near Heraklion Port

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception
Executive Room, Harbour View
Lounge
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Venetian Walls
    2 min walk
  • Heraklion Archaeological Museum
    2 min walk
  • Eleftherias Square
    4 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Room options

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room (Urban View)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Room, Harbour View

  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, Harbour View

  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Harbour View

  • 26.0 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Classic Single Room (Urban View)

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Grand Suite, Harbour View

  • 90 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Heraklion

City center retreat .At this hotel, you'll be steps from Museum of the Battle for Crete and National Resistance and Heraklion Archaeological Museum. Venetian Walls and Dedalou Shopping Street are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 2 min walk
  • Eleftherias Square - 4 min walk
  • Heraklion Town Hall - 5 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 12 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Τυράκι - ‬3 min walk
  • ‪Αυλή Μπαρ - ‬5 min walk
  • ‪Capsis Cafe - ‬4 min walk
  • ‪Breakfast Terrasse - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬5 min walk

About this property

Aquila Atlantis Hotel

Family-friendly 5-star hotel near Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 17 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1039K015A0001500

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 957 reviews" "
Rating 8 - Good. 280 out of 957 reviews" "
Rating 6 - Okay. 57 out of 957 reviews" "
Rating 4 - Poor. 14 out of 957 reviews" "
Rating 2 - Terrible. 11 out of 957 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center, easy to walk everyiwhere. Staff was very helpful and friendly. Nice rooms.
Stayed 2 nights in Sep 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very good but the parking situation was pretty difficult. The staff were great and we received a lot of help from Lazaro's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kornilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, 5 star but is in an area that is impossible to park. The hotel has only about 10 parking spots.
Stayed 4 nights in Sep 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre Oasis
Fantastic hotel in city centre unless you want a beach hotel along the coast this hotel with two pools (one on roof)
Stayed 6 nights in Sep 2024

8/10 Good

Berna

Liked: Cleanliness, property conditions & facilities
Overall nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean property. Friendly staff. Walking distance to city center and also beautiful roof top pool for hot day. We highly recommend this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the spa.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Adam, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the city center. Close to all shops and restaurants The rooftop pool was wonderful to relax in after a busy day. The area around the hotel was under construction so it did get a little noisy in the mornings
Stayed 3 nights in Sep 2024

10/10 Excellent

Caisa A

Stayed 2 nights in Aug 2024

4/10 Poor

Vincent

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellence and beautiful rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for the ferry.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARCELA

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Only complaint the wifi is to slow at the rooms.everything else perfect
Stayed 1 night in Aug 2024

10/10 Excellent

eleni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very luxurious stay. Great food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Stayed 2 nights in Aug 2024

8/10 Good

Kayode

Stayed 3 nights in Aug 2024

10/10 Excellent

Yiannis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent facilities, fantastic service and staff; only wish we could stay longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a raised area of the City centre which gives an amazing view of the whole city from the top floor pool. The staff are courteous and friendly and the dining menu is perfect and excellently priced for room service. My room was upgraded to one with a balcony and this was absolutely amazing and also the Expedia VIP gave me a discount on food and drink there which, as a solo traveller was much appreciated. The only slight downside is that the top floor pool, whilst panoramic, is quite small and so if a party of 2 or more people are in it, it can seem inaccessible. Also, on departure, there is no shower room available for leaving guests. If you have a later flight and have been checked out for a while, In the Crete climate, changing and feeling fresh for your flight is a necessity.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shelanie N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, rooftop pool is great, friendly staff, good food & drinks. Overall nice hotel in a perfect location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean property and professional staffs. Parking should be communicated prior to check-in though. Hard to find a place to park my vehicle when arrive at the premise.
Stayed 3 nights in Aug 2024

10/10 Excellent

James, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024