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Home2 Suites by Hilton Indianapolis Keystone Crossing

3.5 star property
Hotel near Fashion Mall at Keystone in Indianapolis

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Photo gallery for Home2 Suites by Hilton Indianapolis Keystone Crossing

Exterior
Fridge, microwave, coffee/tea maker
Premium bedding, down comforters, desk, laptop workspace
Fridge, microwave, coffee/tea maker
42-inch flat-screen TV with cable/satellite channels, TV, MP3 dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
9104 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪6 min walk‬
  • Dave & Buster's
    ‪3 min drive‬
  • Castleton Square
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch flat-screen TV with cable/satellite channels, TV, MP3 dock

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch flat-screen TV with cable/satellite channels, TV, MP3 dock

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

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About the area

Indianapolis

Heart of Indianapolis.A stay at this hotel places you within half a mile (1 km) of Fashion Mall at Keystone and 6 miles (10 km) of Dave & Buster's. Castleton Square and Woodhouse Day Spa are also within 6 miles (10 km).

What's nearby

  • Fashion Mall at Keystone - 6 min walk - 0.6 km
  • Dave & Buster's - 3 min drive - 4.2 km
  • Castleton Square - 4 min drive - 4.6 km
  • Center for the Performing Arts - 7 min drive - 7.2 km
  • Butler University - 12 min drive - 10.9 km

Getting around

  • Indianapolis Station - 27 min drive
  • Indianapolis Intl. Airport (IND) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Maggiano's - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Cooper's Hawk - ‬5 min drive
  • ‪Food Court - ‬9 min walk

About this property

Home2 Suites by Hilton Indianapolis Keystone Crossing

Hotel near Fashion Mall at Keystone in Indianapolis
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes conference space. The business-friendly Home2 Suites by Hilton Indianapolis Keystone Crossing also features a fitness center, dry cleaning/laundry services, and express check-in. Free self parking is available.
  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Coffee shop
Home2 Suites by Hilton Indianapolis Keystone Crossing offers 124 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

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Hyatt Place Indianapolis/Keystone Indianapolis
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Hyatt Place Indianapolis/Keystone
Home2 Suites by Hilton Indianapolis Keystone Crossing Hotel

Home2 Suites by Hilton Indianapolis Keystone Crossing Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cable tv did not work well

The cable TV did not work properly, many of the channels constantly were listed as offline. There was no computer in the lobby. Between the cable and the lack of computer I was unable to check the weather.
Stayed 1 night in Jan 2025

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Edmundo

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Another great stay with Home2Suites Keystone.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra, New Whiteland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

HUNTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
We had a clean and quite room with a nice breakfast. The temperature of the shower water was luke warm.
Stayed 1 night in Nov 2024

8/10 Good

Sally

Ample parking, area convenient for all needs (shopping, food, etc.), easy access to get back on the highway, clean and updated rooms and common area spaces, quiet. Super love the small kitchen—there’s plates, glasses, sink to clean, even a dishwasher and large fridge with separate freezer, ample desk space and nice sized couch. The bed is nice and firm (not uncomfortably so, but good for my back as opposed to too soft). I recommend this hotel and would definitely stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Beth

Travelled with group
Liked: Amenities
The room smelled like dogs had been in it. No hot water in shower second day
Stayed 2 nights in Nov 2024

10/10 Excellent

Lylani

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel, close enough to shopping, great outdoor space.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do, we love this area. Friendly staff and room was very spacious and clean!
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable and the breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Candice, yucaipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was spacious and clean. Came with all the amenities we needed. Staff was friendly and helpful. Would stay again!
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and had more than enough space in the room
Stayed 1 night in Nov 2024

2/10 Terrible

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Pleasant , comfortable, friendly place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024