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Papagayo Beach Hotel

4.0 star property
4-star beachfront hotel near Jan Thiel Beach

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Photo gallery for Papagayo Beach Hotel

On the beach, white sand, sun loungers, beach towels
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
On the beach, white sand, sun loungers, beach towels
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Jan Thiel Z/N, Jan Thiel
  • Jan Thiel Beach
    ‪6 min walk‬
  • Caracas Bay
    ‪15 min walk‬
  • Mambo Beach
    ‪20 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lobby View)

Room, 1 King Bed (Lobby View) | Living area

Room, 1 King Bed (Lobby View)

  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Living area

Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Jan Thiel

On the beach.A stay at this hotel places you within half a mile (1 km) of Jan Thiel Beach and 3 miles (5 km) of Mambo Beach. Queen Emma Bridge is 7.4 mi (12 km) away.

What's nearby

  • Jan Thiel Beach - 6 min walk - 0.6 km
  • Caracas Bay - 15 min walk - 1.3 km
  • Curaçao Sea Aquarium - 12 min drive - 9.8 km
  • Tugboat Beach - 14 min drive - 3.8 km
  • Mambo Beach - 20 min drive - 9.1 km

Getting around

  • Curacao Intl. Airport (CUR) - 31 min drive

Restaurants

  • ‪Zanzibar - ‬6 min walk
  • ‪Mood Beach - ‬11 min drive
  • ‪Oceana Seafood Restaurant - ‬11 min drive
  • ‪Hemingway - ‬12 min drive
  • ‪Madero Ocean Club - ‬12 min drive

About this property

Papagayo Beach Hotel

4-star beachfront hotel near Jan Thiel Beach
Papagayo Beach Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a beach bar. WiFi is free in public spaces.

A casino, spa services, and a terrace are also featured at the business-friendly Papagayo Beach Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Jan Thiel hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 8 buildings
  • 10 dining venues
  • 4 bars or lounges
  • Built in 2013
  • Casino
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • 1 conference room
Papagayo Beach Hotel offers 155 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Laman Spa & Wellness has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Dutch, English, German, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 10 restaurants
  • 4 bars/lounges
  • A beach bar

Things to do

  • 142 slot machines
  • 2 outdoor pools
  • 8 gaming tables
  • Bingo
  • Casino (5,920 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papagayo Beach Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 110 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Papagayo Beach Hotel Adults Jan Thiel
Papagayo Beach Hotel Adults
Papagayo Beach Adults Jan Thiel
Papagayo Beach Adults
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Jan Thiel
Papagayo Beach
Papagayo Beach Hotel Adults only
Papagayo Beach Design Hotel
Papagayo Beach Hotel Hotel
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Hotel Hotel Jan Thiel

Papagayo Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 214 out of 500 reviews
Rating 8 - Good. 201 out of 500 reviews
Rating 6 - Okay. 50 out of 500 reviews
Rating 4 - Poor. 26 out of 500 reviews
Rating 2 - Terrible. 9 out of 500 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elith

Stayed 3 nights in Feb 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Heerlijk relaxt hotel , grote kamer !
Stayed 9 nights in Jan 2025

8/10 Good

Geraldine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice place but very poor lighting in rooms. Room was rundown and floor wasn’t swept but otherwise clean. Volume on tv was on one setting which was very high and not able to lower it. If you need towels, ice, or anything else you have to get it from front desk. Staff was excellent and tried their best to accommodate our group ! I would stay again but make sure the room was cleaner.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, hotel was great, dining options were good........
Stayed 5 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert clean, quiet, relaxing and access to many amenities.
Stayed 7 nights in Nov 2024

6/10 Okay

Eric

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated rooms

Rooms are outdated and need renovation. Cleaning was done very late (early evening) and one day not even done. Sinks are yellow due to long use. Airco was leaking (above the pillow of the bed) and spiders web was not removed for a long time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. The room was modern and clean. I loved the walk in shower (there is room for improvement) as far as walls being cleaner. Location is a 10. Staff was very helpful, friendly, and professional. Kayla was my absolute favorite. I will return to the property.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gisell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location! Quiet but also close by to areas of interest
Stayed 4 nights in Sep 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Papagayo Beach Hotel was amazing! If you plan to visit Curaçao, this is the place to stay.
Stayed 4 nights in Sep 2024

4/10 Poor

Jesus Enrique

Disliked: Cleanliness
The room service is terrible, the house keeping never cleaned the room properly, dust, dirty floors,toilet have to be cleaned by us , no silverware in the rooms , a lot to improve.
Stayed 6 nights in Sep 2024

6/10 Okay

Earth

Travelled with family, Travelled with group
Liked: Cleanliness
The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, she basically told me that this white pilot is her priority& continued assisting him. I was offended. to make a long story short.I told her about herself & her lack of professionalism. I also spoke to the manager who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken. Whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman Just came back & service was ⭐⭐⭐⭐⭐ 5 stars!
Stayed 7 nights in Jul 2024

6/10 Okay

Yina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is really nice but staff are entitled and rude. Lobby staff are not welcoming and people that work at the restaurants for breakfasts are rude, or at least the hosts. Curacao is an amazing place and I was super excited to go to Papagayo but it’s just an ok place.
Stayed 2 nights in Jun 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service
was ok. the pool was the coolest thing about the property. not many dining options
Stayed 4 nights in May 2024

4/10 Poor

Marcus

Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in May 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

dennerick carreradennerick

Liked: Staff & service
Nice Property
Stayed 2 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience at this hotel. The staff was amazing and i would definitely recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Brionna

Stayed 3 nights in Jun 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort

Great Vacation in Paradise

I had an amazing vacation at the resort with great service by the staff. Rougeska, Geinara and Rardely were over the top with helping me during my stay. Excellent room and a great Ocean view. I will be back!!
Stayed 6 nights in Jun 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Jun 2024

8/10 Good

corina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay, nice environment… with supermarket in the reception building of the hotel👍.
Stayed 3 nights in May 2024

10/10 Excellent

shannon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in May 2024

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness
Says in description that there is airport shuttle service, there is none. I had to complain about noisy neighbours 4 times and nothing changed. We were supposed to check in at 3pm but our room apparently wasn't ready although we were waiting in the lobby for a few hours already. I was expecting a peaceful quiet stay here and I personally didnt get that. Drunk neighbours would yell and bang on doors up until 3 am. Very upset with my stay here.
Stayed 4 nights in May 2024