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Pullman Kinshasa Grand Hotel

5.0 star property
5-star luxury hotel near Kinshasa Zoo

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Photo gallery for Pullman Kinshasa Grand Hotel

Terrace/patio
2 bars/lounges, poolside bar
Exterior
2 restaurants, lunch, dinner served; international cuisine
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Room service

Explore the area

Map
4, Avenue Batetela, Commune de la Gombe, Kinshasa, 9535
  • Kin Plaza Mall
    ‪11 min walk‬
  • People's Palace
    ‪6 min drive‬
  • Pentecost Martyrs Stadium
    ‪9 min drive‬
  • Kinshasa (FIH-N'Djili Intl.)
    ‪68 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (High floor)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (High floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed (High floor)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Kinshasa

Gombe stay.Your stay at this Gombe hotel places you within 3 miles (5 km) of Kinshasa Zoo and People's Palace. Pentecost Martyrs Stadium is within 6 miles (10 km) and University of Kinshasa is within 12 miles (20 km).

What's nearby

  • Kin Plaza Mall - 11 min walk - 1.0 km
  • Museé National de Kinshasa - 3 min drive - 3.2 km
  • Kinshasa Zoo - 4 min drive - 4.2 km
  • People's Palace - 6 min drive - 5.0 km
  • Pentecost Martyrs Stadium - 9 min drive - 7.5 km

Getting around

  • Kinshasa (FIH-N'Djili Intl.) - 68 min drive

Restaurants

  • ‪Paul - ‬7 min walk
  • ‪Le Palais - ‬4 min drive
  • ‪Noosy Coffee - ‬17 min walk
  • ‪O'Poeta - ‬2 min drive
  • ‪Eric Kayser: Artisan Boulanger - ‬3 min drive

About this property

Pullman Kinshasa Grand Hotel

5-star luxury hotel near Kinshasa Zoo
As a guest of Pullman Kinshasa Grand Hotel, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Kinshasa Grand Hotel. Self parking is free.

This 5-star Kinshasa hotel is smoke free.

  • 190 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar by the pool
Pullman Kinshasa Grand Hotel offers 190 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

3 restaurants, breakfast, lunch, dinner served; barbecue

Hilton Kinshasa

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 32 reviews
The price is CA $283
CA $340 total
includes taxes & fees
May 14 - May 15
Hilton Kinshasa

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CDF 94,500 for adults and CDF 47,250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CDF 94500 for adults and CDF 47250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Kinshasa Grand Hotel
Pullman Grand Hotel
Pullman Kinshasa Grand
Pullman Grand
Pullman Kinshasa Grand
Pullman Kinshasa Grand Hotel Hotel
Pullman Kinshasa Grand Hotel Kinshasa
Pullman Kinshasa Grand Hotel Hotel Kinshasa

Pullman Kinshasa Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 24 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2024

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…
Stayed 7 nights in Sep 2024

6/10 Okay

Lhouva

Business traveller
The price was too much $340 for a single room l think that way too extreme
Stayed 1 night in Jun 2024

4/10 Poor

Destain

Stayed 2 nights in Mar 2024

10/10 Excellent

Felicien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel
Stayed 18 nights in Jan 2024

6/10 Okay

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights at $275 a night. When my guest checked in, the reception made him pay full price $600 a night. Was able to negotiate the 2nd night for 300. Expedia rep tried to help, but the language barrier didn’t help.
Stayed 2 nights in Jan 2024

6/10 Okay

Michel

Stayed 2 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

6/10 Okay

Michel

Business traveller
Disliked: Staff & service, amenities
Most of the personal especially in dining section are rude . The gym is a mess , very dangerous. Outdated equipments and holes in the floor!!!
Stayed 4 nights in Sep 2023

8/10 Good

Deon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Francis

Business traveller
Liked: Amenities
It was clean
Stayed 7 nights in Aug 2023

4/10 Poor

Alix

Stayed 2 nights in Aug 2023

10/10 Excellent

Guiomar

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2023

8/10 Good

andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One of best in Kinshasa safe and in a good location Food offer ok service in some parts good and some bad
Stayed 2 nights in Nov 2022

6/10 Okay

Kaia

Stayed 4 nights in Jul 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

8/10 Good

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Felly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, food, agents. Highly recommend this hotel.
Stayed 7 nights in Aug 2021

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, a lot better than the other big one in the same area… been in both, and I choose Pullman next time again…
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No better option in Kinshasa
While the check in process was smooth, my week long experience was poor. The room I was given was right by the elevator, so it was constantly loud throughout the night. I noticed the fridge was leaking after my shoes were soaked. Unfortunately, because there is no decent alternative in Kinshasa, I don't see service or amenities getting better anytime soon
Stayed 4 nights in Apr 2021

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English Speaking Guest
Had a wonderful stay Laetitia is the go to employee if you have any issues absolutely amazing customer service. Would recommend fly traps near outdoor dining or fans but over all beautiful hotel and recommend for future use.
Stayed 12 nights in Mar 2021

10/10 Excellent

Gabriel

Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020