See all properties

Ciala Resort Hotels In Kisumu

3.5 star property
Enjoy 2 restaurants at this 3.5-star Kisumu hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciala Resort Hotels In Kisumu

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Terrace/patio
Exterior
Executive Suite | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Daraja-Mbili, Kisumu, 40100
  • Maragoli Hills
    7 min drive
  • Kisimu museum
    17 min drive
  • Kisumu Impala Sanctuary
    23 min drive
  • Kisumu (KIS)
    27 min drive

Room options

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Hill view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Imperial Hotel Express

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very good, (48)
The price is CA $101
per night
CA $119 total
includes taxes & fees
8 Dec - 9 Dec
Imperial Hotel Express

About the area

Kisumu

In Kisumu .You'll be within 6 miles (10 km) of Lake Victoria and 12 miles (20 km) of Kisimu museum. Kisumu Impala Sanctuary is within 20 miles (32 km) and Kakamega Forest is within 32 miles (52 km).

What's nearby

  • The West End Shopping Mall - 17 min drive - 18.1 km
  • Kisimu museum - 17 min drive - 18.5 km
  • Dunga Bay - 18 min drive - 19.5 km
  • Hippo Point - 20 min drive - 21.1 km
  • Kisumu Impala Sanctuary - 23 min drive - 21.0 km

Getting around

  • Kisumu (KIS) - 27 min drive

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪Secrete Lounge - Maseno - ‬7 min drive
  • ‪Lakeside Fish Eating Joints - ‬12 min drive
  • ‪Carpediem - ‬8 min drive
  • ‪Soweto Hotel - ‬11 min drive

About this property

Ciala Resort Hotels In Kisumu

Enjoy 2 restaurants at this 3.5-star Kisumu hotel
Ciala Resort Hotels In Kisumu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Ciala Resort Hotels In Kisumu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kisumu hotel.

  • 54 guestrooms or units
  • 2 dining venues
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Ciala Resort Hotels In Kisumu offers 54 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike repair services
  • Bike storage
  • Ecotours
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ciala Resort Kisumu
Ciala Kisumu
Ciala Resort
Ciala Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel
Ciala Resort Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel Kisumu

Ciala Resort Hotels In Kisumu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great.
Stayed 2 nights in Oct 2022

10/10 Excellent

Annette, NAIROBI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi.
Stayed 2 nights in Aug 2022

6/10 Okay

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to live I would 10/10 recommend
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

John Oyiengo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Western Kenya Hospitality Industry
An amazing place with wonderful service and amenities for the family. Highly recommended for your stay
Swimming pool to cool
Scenic Maragoli hills from the balcony
Festive season all set up. New year eve and fireworks quite spectacular
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mixed feelings
The hotel facilities are excellent - the best I have seen in the area. However I found the pillows to be uncomfortable and there seems to be a disco nearby that plays all night long, therebybmaking sleep difficult. Service overall was ok - not great.
Stayed 1 night in May 2019

8/10 Good

Lundström

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaazing place to stay
Stayed 2 nights in Apr 2022