PARKROYAL COLLECTION Kuala Lumpur

5.0 star property
5-star luxury hotel near Berjaya Times Square

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December 2024
January 2025

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Lobby
Lifestyle Premier King | View from room
Signature Family Suite
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    2 min walk
  • Sungei Wang Plaza
    4 min walk
  • Changkat Bukit Bintang
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

Lifestyle Premier Double Double

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Lifestyle Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Urban Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Deluxe King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier King

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

COLLECTION Club Premier King

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

COLLECTION Club King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

About the area

Kuala Lumpur

City center stay.Within a 10-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. The Exchange TRX and Mitsui Shopping Park LaLaport are also within half a mile (1 km).

What's nearby

  • Berjaya Times Square - 7 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 18 min walk
  • Kuala Lumpur Tower - 3 min drive
  • Petronas Twin Towers - 3 min drive

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬5 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Q Cup Café - ‬2 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star luxury hotel near Berjaya Times Square
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 85 for adults and MYR 42.50 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 640 reviews" "
Rating 8 - Good. 175 out of 640 reviews" "
Rating 6 - Okay. 71 out of 640 reviews" "
Rating 4 - Poor. 31 out of 640 reviews" "
Rating 2 - Terrible. 15 out of 640 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

wai yan

Liked: Cleanliness, staff & service, property conditions & facilities
超級方便啲一間酒店
Stayed 3 nights in Jul 2024

6/10 Okay

Fahad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and close to all amenities. Just hard to get transport like grab in the evening as there is lots of traffic. Hotel is welcoming and service is excellent, however the beds are very stiff and can do with softer mattresses.
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Stayed 4 nights in Sep 2024

10/10 Excellent

lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel Friendly and helpful staff very clean ideal location. We have stayed here on many occasions and never been disappointed
Stayed 3 nights in Aug 2024

10/10 Excellent

Oliver

Stayed 3 nights in Sep 2024

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

HANAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly experience. The Club room upgrade was worth it. The evening ‘snack’ Buffet was a full dinner in my opinion and it was good. The breakfast add on is a must! Worth every penny. Exceptional experience. My only complaint is I paid for a room upgrade and when I got there the only Club room they had was room 510 - which is a nice room but had FULL OBSTRUCTION- no view of any sort. It was dark and I need light! I felt a bit let down on that aspect.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehran

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were amazing.
Stayed 13 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
1st time stay in this hotel.. Happy overall.. the service staff is friendly and attentive.. ready to help.. thanks to Mandy this lady even remembered me where I preferred seating area. Her service is impeccable. I will be back . Please improve on your car park.. abit of hellish experience driving in.. should be better maintenance and plenty of lighting and signage.. give me a scared.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in KL
The weather was good! It’s near to many amenities! I’m spoilt on the various choices of cuisines. And it’s a shop till u drop area.
Stayed 3 nights in Aug 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Ping

-
Stayed 3 nights in Jun 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience I had.
Stayed 1 night in Aug 2024

8/10 Good

Reenda Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice ambience. Comfortable bed. Could improve on the blinds for the bathroom tho - even when blinds are down, there is still a gap between blinds and window, making the toilet visible from outside. Making up room services a tad slow as compared to other hotels. Otherwise, nice comfortable stay. Accessible - right across from Sungei Wang and 5mins from Lot10
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for 5 nights at Park Royal Collection. Very close to the main area in Bukit Bintang if you want to walk.
Stayed 4 nights in Aug 2024

10/10 Excellent

audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, not as nice as other family members had even though i booked for all of us at same time. Breakfast for first 2 mornings was ok. Staff were not as eager to help out, didn't seem to have direction and just stood around waiting for us to approach them. Tables were not cleared quickly. That changed considerably when Syaffik was there for rest of week. Very efficient and helpful and always smiling, couldn't do enough for all guest's. Made the start to our morning much nicer. Lounge and bar was a nice place to meet up but food was a disappointment as it was mostly cold when served. That needs to be addressed as club sandwiches, chips and sliders are not appetising when lukewarm or cold. Hotel is very convenient for shopping,restaurants, monorail and hop on hop off bus.
Stayed 5 nights in Jul 2024

8/10 Good

Joshua Thomas James

Liked: Cleanliness, property conditions & facilities
Rooms are small, doesnt really have anywhere for two suitcases. Staff always seem flustered and rushed, not alot of organisation. Location is great. Walking distance to most places
Stayed 5 nights in Aug 2024

10/10 Excellent

Chui LIn, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic a bit heavy - possibly due to Singapore long weekend. Otherwise no complain.
Stayed 3 nights in Aug 2024

8/10 Good

YUNTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Anis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated it 5 stars, wasn’t there a noise issue in one night. There was a party at one of the floors and it was loud and hearable in our room… a hotel of this standing must ensure sound isolation…
Stayed 3 nights in Jul 2024