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Harrah's Hotel and Casino Las Vegas

3.5 star property
3.5-star spa resort near LINQ Promenade

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harrah's Hotel and Casino Las Vegas

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Seasonal outdoor pool, open 9 AM to 6 PM, cabanas (surcharge)
Couples treatment rooms, sauna, body treatments, hydrotherapy
Seasonal outdoor pool, open 9 AM to 6 PM, cabanas (surcharge)

Reviews

7.6 out of 10

Good

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
3475 Las Vegas Blvd S, Las Vegas, NV, 89109
  • The Linq
    2 min walk
  • LINQ Promenade
    2 min walk
  • Colosseum at Caesars Palace
    5 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    7 min drive

Room options

View all photos for Valley Deluxe Room 2 Queens Attraction View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Deluxe Room 2 Queens Attraction View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Valley Tower Deluxe Room, 1 King, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Valley Tower Deluxe Room, 1 King, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 2 Double Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 2 Double Beds, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hearing Impaired Valley Tower Deluxe Room, 1 King Bed, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Hearing Impaired Valley Tower Deluxe Room, 1 King Bed, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Valley Deluxe Room King Attraction View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Deluxe Room King Attraction View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 1 King Bed, Pool View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 1 King Bed, Pool View, Non-Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Valley)

Room, 1 King Bed, Non Smoking (Valley)

Room, 1 King Bed, Non Smoking (Valley)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hearing Impaired Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Hearing Impaired Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Valley Tower Deluxe Room, 1 King Bed, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 1 King Bed, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, City View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, City View, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Valley Tower Deluxe Room, 1 King Bed, City View, Non-Smoking

Valley Tower Deluxe Room, 1 King Bed, City View, Non-Smoking

Valley Tower Deluxe Room, 1 King Bed, City View, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, City View, Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, City View, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (Valley)

Smart TV, pay movies

Executive Suite, 2 Queen Beds, Non Smoking (Valley)

  • 63 sq m
  • Sleeps 4
  • 4 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking (Valley)

Smart TV, pay movies

Executive Suite, 1 King Bed, Non Smoking (Valley)

  • 63 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Valley)

Room, 2 Queen Beds, Non Smoking (Valley)

Room, 2 Queen Beds, Non Smoking (Valley)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Tower Executive Suite, 2 Queen Beds, Non-Smoking

Mountain Tower Executive Suite, 2 Queen Beds, Non-Smoking

Mountain Tower Executive Suite, 2 Queen Beds, Non-Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Tower Executive Suite, 1 King Bed, Non-Smoking

Mountain Tower Executive Suite, 1 King Bed, Non-Smoking

Mountain Tower Executive Suite, 1 King Bed, Non-Smoking

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Junior Executive Suite King Non Smoking

Mountain Junior Executive Suite King Non Smoking

Mountain Junior Executive Suite King Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Vice Presidential Suite , 1 King , Non-Smoking

Valley Vice Presidential Suite , 1 King , Non-Smoking

Valley Vice Presidential Suite , 1 King , Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 2 Double Beds, Pool View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 2 Double Beds, Pool View, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, Strip View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, Strip View, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Valley Tower Deluxe Room, 1 King Bed, Strip View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 1 King Bed, Strip View, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 2 Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 2 Queen Beds, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Tower Deluxe Room, 1 King Bed, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 1 King Bed, Non-Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 1 Queen Bed, Non-Smoking

Mountain Tower Deluxe Room, 1 Queen Bed, Non-Smoking

Mountain Tower Deluxe Room, 1 Queen Bed, Non-Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Valley Tower Deluxe Room, 1 King Bed, Strip View, Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 1 King Bed, Strip View, Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Tower Deluxe Room, 1 King Bed, Strip View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 1 King Bed, Strip View, Non-Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, Pool View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, Pool View, Non-Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Tower Deluxe Room, 2 Queen Beds, Strip View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mountain Tower Deluxe Room, 2 Queen Beds, Strip View, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mountain)

Room, 1 King Bed, Non Smoking (Mountain)

Room, 1 King Bed, Non Smoking (Mountain)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Tower Deluxe Room, 1 King Bed, Pool View, Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 1 King Bed, Pool View, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Valley Tower Deluxe Room, 2 Queen Beds, Strip View, Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Valley Tower Deluxe Room, 2 Queen Beds, Strip View, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
The STRAT Hotel, Casino & Tower
Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (8812)
The price is CA $599
per night
CA $751 total
includes taxes & fees
5 Dec - 6 Dec
The STRAT Hotel, Casino & Tower

About the area

Las Vegas

Las Vegas Strip stay.At this Las Vegas Strip resort, you'll be within a 5-minute walk of LINQ Promenade and Colosseum at Caesars Palace. High Roller and Las Vegas Eiffel Tower are also within half a mile (1 km).
View more Resorts in Las VegasOpens in a new window

What's nearby

  • The Linq - 2 min walk - 0.2 km
  • LINQ Promenade - 2 min walk - 0.2 km
  • Colosseum at Caesars Palace - 5 min walk - 0.4 km
  • High Roller - 7 min walk - 0.6 km
  • Las Vegas Convention Center - 4 min drive - 2.9 km

Getting around

  • Harrah’s & The LINQ Station - 8 min walk
  • Las Vegas International Airport Station - 18 min drive
  • Harry Reid Intl. Airport (LAS) - 7 min drive

Restaurants

  • ‪Hash House A Go Go - ‬8 min walk
  • ‪PizzaCake by Buddy Valastro - ‬3 min walk
  • ‪Guy Fieri's Vegas Kitchen - ‬3 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬3 min walk
  • ‪Fulton Street Food Hall at Harrah's Las Vegas - ‬2 min walk

About this property

Harrah's Hotel and Casino Las Vegas

3.5-star spa resort near LINQ Promenade
Harrah's Hotel and Casino Las Vegas offers its guests a full-service spa, a health club, and a spa tub. There are 5 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center, 19 meeting rooms, and limo/town car service are available. Event space at this resort measures 25000 square feet (2323 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Harrah's Hotel and Casino Las Vegas. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 2526 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Casino
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Harrah's Hotel and Casino Las Vegas offers 2526 accommodations with safes and hair dryers. Smart televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Las Vegas resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 40 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 15-40 per person
  • 5 restaurants and 2 coffee shops
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Nightclub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 26 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 50.96 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Airport shuttle fee per child: USD 30 (roundtrip), (up to 18 years old)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Guests are required to provide photo identification and a credit card authorization in the amount of USD 50 per day for a standard room and USD 100 per day for a suite. Any guest failing to provide the requested credit card authorization will not be permitted to check in.

We should mention

  • This resort caters to LGBTQ+ guests.
  • The seasonal pool will open March 10 and close October 26.
  • Pool access available from 9 AM to 6 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrah's
Harrah's Hotel & Casino
Harrah's Hotel & Casino Las Vegas
Harrah's Las Vegas
Harrah's Las Vegas Hotel & Casino
Las Vegas Harrah's
Harrah's Hotel Casino Las Vegas
Harrah's Hotel
Harrah's Casino Las Vegas
Harrah's And Casino Las Vegas
Harrah's Hotel and Casino Las Vegas Resort
Harrah's Hotel and Casino Las Vegas Las Vegas
Harrah's Hotel and Casino Las Vegas Resort Las Vegas

Harrah's Hotel and Casino Las Vegas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4612 out of 11444 reviews" "
Rating 8 - Good. 2870 out of 11444 reviews" "
Rating 6 - Okay. 1933 out of 11444 reviews" "
Rating 4 - Poor. 1032 out of 11444 reviews" "
Rating 2 - Terrible. 997 out of 11444 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharanza

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel next to all vegas excitement. Very clean a d non smoking rooms are exactly that!! Breathable
Stayed 2 nights in Oct 2024

8/10 Good

DEBRA, ALOHA

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Jimmy

Stayed 1 night in Sep 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was really nice and the bed was comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The television kept shutting down. I slipped and fell over spilled water on the tile in the casino. Coffee in the room was a cost. I was charged twice for parking. The staff explained things poorly.
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Sep 2024

2/10 Terrible

Rafael Guadalupe, FRANKLIN PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Rafael Guadalupe, FRANKLIN PARK

Travelled with partner
Liked: Staff & service, property conditions & facilities
I didn’t like that I asked for a view and paid for a view and I didn’t get it , also I asked for a mini fridge to keep my meditation in and when the staff brought the mini fridge to my room it was dirty I ended up whipping it down myself also tv keep freezing so I couldn’t watch tv at nights before bed
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio, SANGER

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being in the middle of the strip
Stayed 4 nights in Aug 2024

8/10 Good

Aleasha

Liked: Cleanliness, property conditions & facilities
It was nice. I just don’t understand how I was charged for parking twice.
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin Dewayne

Liked: Cleanliness, property conditions & facilities
Pillows sucked. We asked for more didn't get any until 2 am after multiple calls. No refrigerator. Other than that it was fine........
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved ot
Stayed 1 night in Aug 2024

10/10 Excellent

merlinhg

Liked: Property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean and comfortable. Everything as described. My only concern is that since Tuesday night I started smelling cigarette smoke coming thru vents. There was also some very loud guests in the halls on Wednesday and Thursday morning, before 7am.
Stayed 6 nights in Aug 2024

8/10 Good

Norman Thomas Plonski

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrating guest services
We had requested housekeeping service for our stay at check-in and every single day, we would return to our room in the late afternoon/early evening and it was never done. I would contact guest services and every time they stated I had declined housekeeping at check in. When I disputed this then they said they would change my preference to request housekeeping. It was like Groundhog Day- this happened EVERY day with the same response when we inquired why no one came to clean our room despite guest services telling me they would submit our request. We stayed Saturday through Thursday. We insisted twice during our stay that we wanted the room freshened up so they sent someone at the end of the day meaning we had to vacate the room soecifically for them to freshen up the room for it to happen. We will find an alternative place to stay next time.
Stayed 5 nights in Aug 2024

10/10 Excellent

Saul

Stayed 1 night in Aug 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Disliked: Amenities
I was charged twice on my visa for the rooms and they refused to fix it and said it was the exchange rate difference, I even got Expedia involved but they were no help. It finally got corrected when I was checking out a week later and another thing if you want a fridge there's an extra charge. If you want a coffee machine there's an extra charge. I would never recommend this hotel a very dissatisfied customer
Stayed 6 nights in Aug 2024