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Best Western London Heathrow Ariel Hotel

4.0 star property
4-star hotel in Heathrow Villages

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Daily buffet breakfast (GBP 15.95 per person)
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    2 min walk
  • Sky Bar
    2 min walk
  • Hayes & Harlington Station
    4 min drive
  • London (LHR-Heathrow)
    10 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Hayes

Heathrow Villages stay.A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Brunel University. Twickenham Stadium and Syon Park are also within 6 miles (10 km).

What's nearby

  • Airport Bowl - 2 min walk
  • Stockley Park - 6 min drive
  • Brunel University - 9 min drive
  • Royal Botanic Gardens, Kew - 12 min drive
  • Twickenham Stadium - 13 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 494 out of 1381 reviews" "
Rating 8 - Good. 430 out of 1381 reviews" "
Rating 6 - Okay. 231 out of 1381 reviews" "
Rating 4 - Poor. 114 out of 1381 reviews" "
Rating 2 - Terrible. 112 out of 1381 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with partner
Stayed 1 night in Oct 2024

4/10 Poor

NICHOLAS

Liked: Cleanliness, property conditions & facilities
As an inexpensive hotel in close geographic proximity to the airport, this Best Western's fine. The problem is that getting from the airport to the hotel's incredibly complicated and difficult, and the hotel did nothing to give me information before the trip. It turns out that there's no simple shuttle running every few minutes, there's a paid bus with a limited schedule. If I'd known beforehand, I could've planned accordingly or even just pulled pounds out of an ATM and gotten a taxi, but I never received any information or instructions before my trip. Airport staff tried to help but had limited/contradictory information. I took the subway from Heathrow to the West Side in my '22 trip in less time than it took me to get 2-3 miles from airport to this hotel after arriving a little before 21:00 on 11/1/'24. Also, breakfast doesn't start until 7:00 (at least on Sunday I departed), which seems weird for an airport hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Crystal

Disliked: Staff & service
Spent 30 pound on a taxi from the airport because "the shuttle stopped running" and in the morning "no shuttle was available" so spending another 23 pound on a taxi and will likely miss my flight. So upset i wasted money on this hotel. Pay the extra to stay at the airport it is NOT worth the hassle
Stayed 1 night in Oct 2024

2/10 Terrible

Tina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled terrible like urine...bed sheets not clean
Stayed 1 night in Oct 2024

4/10 Poor

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Norma

Staff cold and unfriendly and not as helpful. Room old and outdated. Nats near bar area when ordered food. I went to Courtyard Marriott next door to wait on shuttle and was treated with more courtesy. And ordered breakfast there as I awaited my shuttle. They were polite and courteous and I wasn't even staying there. The worst hotel during my UK stay. And I always try to give a positive. Do better.
Stayed 1 night in Sep 2024

6/10 Okay

Everton, North York

Business traveller, Travelled with partner
Liked: Staff & service
The overall condition of the property was average. The restaurant dining was the highlight of my stay. The bedroom was poor with doors had been damaged and poorly repaired. I think it would fail the safety inspection.
Stayed 1 night in Sep 2024

10/10 Excellent

roshini

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Sep 2024

8/10 Good

Lionel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was ok. Hotel shuttle not as designated as two shuttles passed us by and did not stop at Marriot Hotel. Instead, we had to walk to Radison hotel. Hotel is looking very tired and unkept.
Stayed 1 night in Sep 2024

10/10 Excellent

Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 1 night in Sep 2024

8/10 Good

Eugene, Wayne

Travelled with family
Liked: Amenities, property conditions & facilities
I gave the staff & service a 3, mainly they were an average group, but what got me was Ias I was checking out going to the airport I asked the clerk if they had a Coke Zero I could buy, he said yes then charged me a ridiculous price took a while to come back with the smallest Coke bottle that I have seen unopened and handed it to. When I got into the cab I realized that it wasn’t a screw off cap but one that usually require a bottle opener or some ingenuity on my part. I felt like he could have offered to open it before he gave it to me.
Stayed 1 night in Sep 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jaden

Stayed 1 night in Sep 2024

8/10 Good

STEVEN

Hotel was fine.
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Awse

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service
Ok for one night
Stayed 1 night in Sep 2024

6/10 Okay

Gavin

Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly polite staff
Although the hotel looked tired from the outside, the inside was more modern, clean and welcoming. Jose on reception was very friendly and accommodating. All the staff were professional and also very friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was expensive price.
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ordered a taxi through the reception on our arrival for early the next morning and they asked how many suitcases to which we said four and he saw the cases The taxi turned up and he said he didn’t know it was for full size cases and would have to charge us more which we were not pleased about It was 5am so didn’t have time to think about saying forget it and we’ll call an Uber and payed the additional amount We were also asked to pay for our stay on arrival although we stated we had already paid In the morning the receptionist apologised and said a refund would be processed That was three weeks ago and as we are still away we haven’t received a refund so we’ll have to call them on our return
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed comfortable, good TV, lots of nice towels and tea making facilities. The bath was a bit rusty but the bathroom in general was good. Hall way carpets are a bit shabby and only one lift was working. Adequate for a night’s stay.
Stayed 1 night in Sep 2024