citizenM Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • Sky Garden
    ‪7 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

King Room - Tower View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Tower of London - 2 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 12 min walk
  • St. Paul's Cathedral - 5 min drive
  • Big Ben - 8 min drive

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1064 out of 1516 reviews
Rating 8 - Good. 310 out of 1516 reviews
Rating 6 - Okay. 84 out of 1516 reviews
Rating 4 - Poor. 35 out of 1516 reviews
Rating 2 - Terrible. 23 out of 1516 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Dasmill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a CitizenM and we would definitely stay again! The staff were amazing, the little touches like technology controlled lights/TV etc and the 24 hour cafe! Thank you for a great stay.
Stayed 7 nights in Nov 2024

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very functional and right in the heart of London with views of the Tower of London. Great self service check in. Very modern and clean. Really good for London prices and location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 5 nights in Nov 2024

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal for a work stay that was just one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
How wifi was so easy to use all facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and service is top notch
Amazing hotel if you like easy in and out with great location, service and roof top bar!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, brilliant facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hi Tech Hotel
Fantastic Decor Great Rooftop Bar Rooms fabulous and High Tech Shower Amazing 1 criticism. Not enough plug sockets and lacked a USB-C point, but that's it Bed Amazing and Huge
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRECTLY across the street from the Tower Of London. The pics of the rooms with a Tower view do not do it justice, it’s an amazing view. Staff is extremely accommodating. Yes rooms are small but that is not an issue for me. Bed was very comfortable. Very easy to get to all of the classic London landmarks, my wife and I had no problems getting an Uber or taxi. Breakfast at the hotel is very good. No complaints at all I would stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

nithiyananthan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Stayed 3 nights in Nov 2024

4/10 Poor

Kiran

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivar

Travelled with group
Liked: Cleanliness, amenities
Loved this place. Super modern hotel, thoughtful decor. The staff were on point, no issues. Loved that the entire guest room could be controlled by an iPad or the CitizenM app. The breakfast was outstanding NO surprise charges on my bill! Making this my go to hotel in London in the future!
Stayed 3 nights in Oct 2024

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge lobby area and clean rooms but the rooms are tiny
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings are a bit dirty and few homeless people. However, it is safe.
Stayed 1 night in Nov 2024

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the solo traveler
CitizenM is a great choice for the solo traveler. It’s got everything you need in a compact room (very efficient use of space putting the bed against the wall/window with storage underneath). The Tower Hill London location is convenient, and the public spaces at the hotel are modern, chic and welcoming to sit in, relax, and have coffee or drinks. Feels very safe and comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alan

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Seamless!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024