Sofitel London St James

5.0 star property
Family-friendly 5-star hotel near London Eye

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel London St James

Exterior
Exterior
Interior
Breakfast, lunch, dinner served; French cuisine
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
6 Waterloo Place, London, England, SW1Y 4AN
  • Piccadilly Circus
    3 min walk
  • Trafalgar Square
    4 min walk
  • Leicester Square
    5 min walk
  • London (LCY-London City)
    41 min drive

Room options

Junior Suite, 1 King Bed, View (Lounge Space, Waterloo Place View)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View (St James Suite Separate Lounge/Dining)

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, View (Luxury Waterloo Place/Pall Mall View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, View (Prestige, Separate Living Room)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, View (Opera Separate Lounge/Dining Space)

  • 109 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, View (Lounge Space, Waterloo Place View)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Piccadilly Circus and Trafalgar Square, both within a 5-minute walk. Also, Leicester Square is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Piccadilly Circus - 3 min walk
  • Trafalgar Square - 4 min walk
  • Leicester Square - 5 min walk
  • Buckingham Palace - 13 min walk
  • Big Ben - 15 min walk

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪St. James's Market - ‬3 min walk
  • ‪Ole & Steen - ‬3 min walk
  • ‪IoD - Institute of Directors - ‬1 min walk
  • ‪Estiatorio Milos - ‬1 min walk
  • ‪Shoryu Ramen - ‬1 min walk

About this property

Sofitel London St James

Family-friendly 5-star hotel near London Eye
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6501 sq ft of conference space
  • 604 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and transportation

  • Secured covered self parking on site (GBP 60 per day)
  • Secured covered valet parking on site (GBP 60 per day)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch HDTV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews" "
Rating 8 - Good. 157 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel!
LOVED my stay! Highly recommend this hotel for anyone coming to London. Will definitely stay there again on my next trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous staff, the suite was elegant and the housekeeping very thoughtful and attentive. Could not have stayed in a better place for our anniversary!
Stayed 4 nights in Aug 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommmeded!
Always an great welcome and stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to check in early but was offered a shower, which after an overnight flight, was super helpful. Staff very kind and professional.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

ahmed, Greencastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Iliana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Aug 2024

10/10 Excellent

Iliana

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome location and peoperty
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to details
Attention to details.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Friendly staff! Amazing hotel! I think this hotel is my first choice in London!
Stayed 4 nights in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Worth the price
Stayed 7 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this Sofitel location. Very convenient to walk around the shops, restaurants and tourists locations. Very friendly staff and great room upgrade which was appreciated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jiangjiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Monica

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 4 nights in Jul 2024

10/10 Excellent

Irina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above & Beyond my Expectations
Amazing service. My stay was fantastic. They made sure I had a room ready for me after my long flight and gave me a wonderful upgrade, which I appreciated. It's a beautiful place with outstanding service. I couldn't ask for more. I will be booking with them again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in London to start with family
Stayed 2 nights in Jun 2024