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Tony's House Hotel

2.0 star property
Hotel near Hyde Park in London

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Photo gallery for Tony's House Hotel

In-room safe, blackout drapes, soundproofing, iron/ironing board
Staircase
Front of property
View from room
Exterior detail

Reviews

5.4 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
30 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪7 min walk‬
  • Kensington Gardens
    ‪8 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Reception

Shakespeare Hotel

  • Free WiFi
  • Game room
  • Breakfast available
  • Business services
3.6 out of 5, Good, (1003)
The price is CA $120
per night
CA $145 total
includes taxes & fees
9 Mar - 10 Mar
Shakespeare Hotel

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 7 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 5 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Tony's House Hotel

Hotel near Hyde Park in London
As a guest of Tony's House Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Tony's House Hotel also features a garden and a front-desk safe. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
Tony's House Hotel offers 22 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Languages

Czech, English, Greek, Irish, Italian, Polish, Slovak

Property amenities

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Offsite parking for GBP 20 per day; discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per day
  • Offsite parking fee: GBP 20 per day (1 mi away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tony House Hotel
Tony S House Hotel
Tony S House Hotel London
Tony S House London
Tony's House Hotel London, England
Tony's House Hotel London
Tony's House Hotel
Tony's House London
Tony's House
Tonys House Hotel
Tony's House Hotel Hotel
Tony's House Hotel London
Tony's House Hotel Hotel London

Tony's House Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 43 out of 502 reviews
Rating 8 - Good. 98 out of 502 reviews
Rating 6 - Okay. 142 out of 502 reviews
Rating 4 - Poor. 99 out of 502 reviews
Rating 2 - Terrible. 120 out of 502 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

pauline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely, speedy check it which is great after travelling , room was lovely and clean and the cleaner was lovely, breakfast was a bit odd but was ok , more snacks , defo stay here again
Stayed 2 nights in Nov 2024

4/10 Poor

Priscilla

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were told we had been upgraded and walked 5mins from hotel to a flat. I and my three young's son were walked to a basement flat. There was an awful smell from the kitchenette, like a deep damp. It was late and we were desperate for a place to lay down. We kept the door closed and placed towel at base of door to contain the over pouring smell of damp. The TVs were all smart TVs and did not work. In addition, breakfast was late and we had to call to check when it would be delivered, being told the hotel was understaffed. We eventually walked to the reception to collect ourselves but there was no one available. The continental breakfast was a bag of mini-cheddars, a couple of store bought brioches and chocolate mini rolls, very disappointing. Although the staff of duty tried his best to attend and help, our stay was made miserable by awful smells and an awkward basement stay not as we had originally booked. There was no communication prior to arrival nor was there any words to apologise for this very inconvenient and downgrading change.
Stayed 1 night in Oct 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service
Very friendly team
Stayed 1 night in Oct 2024

8/10 Good

Sergio, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was ok. It was clean and staff was very friendly. Breakfast was slightly better than we thought it would be. The pressure in the shower could be better and the temperature of the water was not the best, but nothing that we could not cope with.
Stayed 3 nights in Oct 2024

2/10 Terrible

HARRISON

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Tube line runs next to it and shakes the room every few minutes, impossible to get to sleep
Stayed 1 night in Sep 2024

10/10 Excellent

MEGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled for business. Basic and comfortable, but not completely clean, and the bathroom appeared to have a broken drain. No secure luggage storage, and it's soon obvious the hotel is above the tube line. Ironing board available on request, but was a rusty old thing with no cover and the iron stained my shirt a little. Overall I'd strongly recommend avoiding for anything but a cheap lads' holiday until the owners renovate.
Stayed 2 nights in Sep 2024

4/10 Poor

Manoa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very convenient location if you prefer to stay near the station
Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide a continental breakfast brought to your room. Mini fridge in room and kettle to heat wayer. The shower head could be located higher. I'm 5'3" and still had to duck down. There is not lift/elevator so if you have issues using stairs do not stay here. Very close to Paddington station, Hyde Park, restaurants, bars, and stores.
Stayed 5 nights in Aug 2024

4/10 Poor

Penny

Disliked: Property conditions & facilities, room comfort
Probably the worst hotel we have stayed in.
We booked Tony’s House, but on arrival were moved to the Dolphin next door. The room looked nothing like the photo advertised and the bathroom was ridiculously small. We climbed 3 v steep stairs. Reception staff, friendly, breakfast staff did not acknowledge us. Basic, small, but clean room. There was a loud generator type noise. We had to move the bed into the middle of the room so we could both get in and out without climbing over the other. That meant moving the small table and chair to block the door and hanging space. The bathroom was tiny, we are small people, anyone “large” would not be able to use it. The breakfast was limited, but OK. Cramped dining room. The underground runs underneath. If your room was in the basement you would hear it.
Stayed 1 night in Aug 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

TITIN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room which was supposed to be for four peaple was very small and even no space to move and itis in the fourth floor wich is very hard to carry bags up and down as there was no elevator
Stayed 3 nights in Jun 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shannon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay friendly staff , no parking unless you pay a lot if you park for a long, free from 6.30 pm till 8 am time traffic wardens are very keen so don't risk it traffic warden was there by 9am checking cars lots of cars had tickets some multiple very thin road if you have a big car its tight drive slow The parking is not the hotels fault its london apart from the parking i would recommend and stay again
Stayed 1 night in May 2024

4/10 Poor

Patrick

Business traveller
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were friendly. The location is close to the Paddington Station and a short walk to Hyde Park so it is very convenient. The hotel itself is not great. I was in the basement and the trains running underneath are very loud . Also the stairs are very steep and not suited to elderly people. This room should not be offered as accommodation
Stayed 2 nights in May 2024

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the ambience. From the moment we arrived the staff were welcoming helpful,and all super super lovely especially Ana Rita and Devi. You have a wonderful place so clean and beautifully decorated.thank you thank you.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
We had a terrible experience at Tony's House Hotel. When we arrived, there was no receptionist to greet us, and we had to wait for 20 minutes for someone to return. Additionally, we had to carry our heavy luggage to the fourth floor without assistance, which was not mentioned during our reservation. The bathroom was incredibly small—so much so that it was impossible for someone overweight to comfortably use. The toilet was positioned in a way that you couldn't close the door without getting stuck inside. To make matters worse, the flush didn't work, forcing us to use a guest toilet on the first floor. Overall, this was a disappointing experience, and we won't be staying at this hotel again.
Stayed 4 nights in Apr 2024

6/10 Okay

Elliot

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standard Hotel.
Tony's Hotel was very disappointing to us as a family. Firstly we asked for a double bed & two singles, yet we got two doubles, There was zero space for us to even walk around & the so called bathroom was so small it was claustrophobic. The window wouldn't open or shut properly, & was rotting around the panel, We were kept awake all night from the underground noise, again they didn't warn you of this whilst booking, & there was no dining area, your breakfast was brought to you on a tray so we had to sit on our beds & eat it. There was no headboard on the bed, & the pillow was of poor quality also. The overall advertising of this hotel did not in any way portray the reality of what it was really like. So will never go again.
Stayed 2 nights in Feb 2024

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near of Hyde Park, commercial stores, and Paddington Station.
Stayed 2 nights in Jan 2024

8/10 Good

Colin

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
Terrible smells in the room and corridor, staff that behave as if they’re too busy to attend to you, so called breakfast is a bag food brought to your door at a requested time, old uncomfortable mattress, fungal stained towels.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atrocious
Atrocious experience. Tony’s hotel had a leak, so I was taken to another hotel which was grossly inferior. The window did not lock, the bed linen was stained, there were no tea/ coffee making facilities in the room, the shower curtain was held up with rings, there was a dirty rag on the floor, no bedside light. I did not feel safe in that hotel and there were no vacancies nearby. I am still waiting for a refund
Shower disaster
Shower head too high
Basic, at best
Stained bed linen
Stayed 1 night in Sep 2023