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Bastion Hotel Heerlen

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Bastion Hotel Heerlen

Comfort Double Room
Exterior
Comfort Twin Room
Daily continental breakfast (EUR 18.25 per person)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
In De Cramer 199, Heerlen, 6412 PM
  • Parkstad Limburg Theater
    ‪5 min drive‬
  • Heerlan Theatre
    ‪5 min drive‬
  • Hoensbroek Castle
    ‪5 min drive‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪14 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby lounge

Ibis budget Stein Maastricht

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (552)
The price is CA $105
per night
CA $121 total
includes taxes & fees
12 Mar - 13 Mar
Ibis budget Stein Maastricht

About the area

Heerlen

In Heerlen .Within 3 miles (5 km) of this Heerlen hotel, you'll find Hoensbroek Castle and Hoenshuis Golf. Heerlan Theatre and Parkstad Limburg Theater are also within 3 miles (5 km).

What's nearby

  • Parkstad Limburg Theater - 5 min drive
  • Hoensbroek Castle - 5 min drive
  • SnowWorld Landgraaf - 9 min drive
  • Mondo Verde - 9 min drive
  • Valkenburg Castle - 11 min drive

Getting around

  • Hoensbroek Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 14 min drive

Restaurants

  • ‪McDonald's McDrive - ‬13 min walk
  • ‪IKEA Foodcorner - ‬13 min walk
  • ‪Kfc - ‬7 min walk
  • ‪Van der Valk Hotel Kasteel Terworm - ‬3 min drive
  • ‪Trefcentrum - ‬4 min drive

About this property

Bastion Hotel Heerlen

3-star eco-certified hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Bastion Hotel Heerlen. Self parking is free.

Smoking is allowed in designated areas at this 3-star Heerlen hotel.

  • 1 floor
  • 40 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bastion Hotel Heerlen offers 40 accommodations with espresso makers and safes. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6 AM–9 AM on weekdays and 7 AM–10:00 AM on weekends: EUR 18.25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18.25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bastion Heerlen
Bastion Hotel Heerlen
Bastion Hotel Heerlen Hotel
Bastion Hotel Heerlen Heerlen
Bastion Hotel Heerlen Hotel Heerlen

Bastion Hotel Heerlen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 232 reviews
Rating 8 - Good. 107 out of 232 reviews
Rating 6 - Okay. 54 out of 232 reviews
Rating 4 - Poor. 12 out of 232 reviews
Rating 2 - Terrible. 6 out of 232 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Stayed 1 night in May 2023

6/10 Okay

William

Stayed 2 nights in Mar 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness, staff & service
Clean, simple room, quite small.
Stayed 1 night in Jul 2022

6/10 Okay

Douglas

Stayed 1 night in Jul 2022

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you expect it to be.
Clean, friendly staff, no nonsense budget hotel. Would stay here again.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

4/10 Poor

Ioan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room and only 1 power socket in room. Hotel is close to the road and lot of cars noises. Doors are not soundproof. Breakfast was poor. Bathroom door make a ugly noise.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Price: Good Hotel rooms: Small Hotel: dated Hallway lighting: Terrible Room lighting: bad Lots of updates needed...
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was well located near the highway. First impression was very disappointing. The place is rundown and shabby. I didn’t want to stay there but I had booked for four days and it was to late to cancel. The place is in need of a major redo. There is no elevator and we had to carry our heavy suitcase up 2 flights of stairs. (We are seniors). The hallway is totally dark no light comes on until you are half way down the hall. The flours have very worn carpeting and there is a musty smell. The room was clean but I did not have a hair dryer. I asked for one at the desk and they said they only have a few and they lend them out. I asked each day and did not get one till my last day. The worst part were the towels. We received towels two days in a row that had large black stains all over them that they couldn’t wash out. We had a king size bed and were given only two small lumpy pillows. When we asked for two more we only got one more they did not have any extras. The majority of the guests seems to be workmen and stay during the week only. So the breakfasts were surprisingly good until the weekend. On Sunday they no longer offered fruit and there was very little bread. I would not recommend this hotel.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, breakfast was perfect. Nice bar.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very pleased
Staff lovely. Small but nice beer garden. Rooms plain but clean and functional. However not really suitable for a wheelchair user. No ramps and not able to access bathroom safely. Economy price and you certainly get what you pay for. 16 miles from centre and no shops other than a KFC and Subway to eat at. If I wasn’t a wheelchair user though I would be happy to return to use this hotel as my base and in fact we did extend our stay to two nights
Stayed 1 night in Oct 2018

6/10 Okay

Morgan

Liked: Staff & service
Disliked: Cleanliness
Didn't pay much, didn't get much.
The room could be cleaner. It was small but that was not an issue. The halls to your room appear to only illuminate by motion sensor so that's a little annoying late at night. No issues with hot water but the heater in the room takes a LONG time to warm the place up. The service was fast and friendly. Everyone I met spoke English which is good for limited speakers like myself. The hotel is not necessarily close to public transportation so exercise caution if you plan to travel here by bus/train. I booked my room on somewhat short notice and when many of the hotels in the area were filled so I didn't have high expectations. Overall, I didn't pay much and it was just a one night stay. Travelers should probably look at other hotels in the area first and use this one as a fall-back.
Stayed 1 night in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Heerlen
Stayed here for an event in Heerlen. This location was about a 45 minute walk to the main City Center / Shopping / Theatre area, which was where my event was. Otherwise, it's a 10 minute walk to the bus stop which will take you to the city center. Do not expect much around the hotel itself, it's kind of off the beaten path in its own area, but during the 45-minute walk to the city you will encounter an Ikea, KFC, Subway Sandwiches, and a lot of furniture / home improvement stores.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Not worth it....
I wouldn’t choose this hotel again. There are better hotels in that area.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay for the price. Very friendly staff with great location in a quiet street.
Stayed 1 night in Jun 2017

8/10 Good

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel as expected. The twin room was clean and spacious. Breakfast was good and the staff very friendly. I'd stay again.

8/10 Good

David, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities
Had a twin room which was clean and sensibly priced. Had a useful fridge and kettle. Staff were very helpful and polite and spoke good english

6/10 Okay

Karen, Vancouver, BC

Liked: Staff & service, room comfort
Nice hotel in walking distance to train station
I chose this hotel because it is only a few minutes away from where my friend lives. It is a dated hotel with no air condition but a fan. Instead of the electronic card keys, their key is a regular key with a big metal attached. Not convenient to carry around with small purse. As for the shower, there's only a shower curtain with no tub so water splashed to the floor, I had to lay towels down to clean up my mess. Other than the above, the hotel is decent if you don't have a high expectation. There are free bottled water from the hotel. It is very close to the highway but is safe and quiet. They lock the door to the hotel after 10pm or 11pm? There were a few times I got back late and I just have to ring the bell and a staff will make sure you are one of their client before letting you in. The staff are very caring, friendly and helpful. I went to London for 3 days and had my Do Not Disturb sign on my door. The next day I was at the hotel, a staff locked on my door to make sure I am ok and if I need any towels. And when i check out, there are free bottled water for me to take along with on my way to the airport. I definitely will go back if I'm going to visit my friend again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
For the price, the hotel was fine. Rooms are twin beds and the shower is about as small as you can possibly be. It's a traditional old style European hotel room. Internet connection was excellent. Overall, a good place for a 1 or 2 night stay over.

6/10 Okay

Not Provided

Liked: Cleanliness, room comfort

4/10 Poor

JC, Dublin

Liked: Staff & service
Disliked: Room comfort
Functional but Basic
This is a basic hotel, to be used only for price and location. The restaurant is poor, and the neighborhood is principally retail parks, so the is very little choice of where to eat. The hotel was virtually empty, so not a great experience overall.