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Platinum City Serviced Apartments

4.0 star property
4-star aparthotel near Melbourne Central

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Photo gallery for Platinum City Serviced Apartments

Superior One Bedroom Apartment | Private kitchen
View from property
Superior One Bedroom Apartment | Living area
Front of property
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Washer
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
327 La Trobe Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪2 min walk‬
  • Queen Victoria Market
    ‪6 min walk‬
  • Collins Street
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Superior One Bedroom Apartment

Superior One Bedroom Apartment | View from room

Superior One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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View from room

One Bedroom Apartment

  • 40.0 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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View from room

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Two Bedroom Apartment

Family Two Bedroom Apartment | Living area

Family Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

  • 53 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District aparthotel, you'll find Melbourne Central and Queen Victoria Market. Collins Street and Bourke Street Mall are also within half a mile (1 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 6 min walk - 0.5 km
  • Bourke Street Mall - 9 min walk - 0.8 km
  • Collins Street - 9 min walk - 0.8 km
  • Crown Casino - 3 min drive - 2.1 km

Getting around

  • Melbourne Central Station - 3 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Pepper Lunch - ‬3 min walk
  • ‪Hungry Jack's - ‬2 min walk
  • ‪Homm Dessert - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬3 min walk
  • ‪OKO Cafe - ‬3 min walk

About this property

Platinum City Serviced Apartments

4-star aparthotel near Melbourne Central
Platinum City Serviced Apartments offers its guests an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 41 levels
  • Built in 2017
  • Elevator
  • No smoking on site
Platinum City Serviced Apartments offers 34 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 262 ft (AUD 25 per day); discounts available; reservations required

Family friendly

  • Cribs (infant beds): AUD 20.0 per night
  • Children stay free (see details)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 34 rooms
  • 41 floors
  • 1 building
  • Built in 2017

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 25 per day (262 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne

Platinum City Serviced Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 358 reviews
Rating 8 - Good. 135 out of 358 reviews
Rating 6 - Okay. 56 out of 358 reviews
Rating 4 - Poor. 29 out of 358 reviews
Rating 2 - Terrible. 16 out of 358 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on the door at 9:30am before checkout. Lack of amenities eg lack of coffee and tea. Soap.
Stayed 1 night in Nov 2024

2/10 Terrible

Josefin

Liked: Cleanliness, property conditions & facilities
Had to climb 38 floors TWICE because the lift wasn’t working
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities
Great value for money. Very happy with stay, would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Julie-Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Liked: Cleanliness, room comfort
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out. Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Stayed 2 nights in Jul 2024

4/10 Poor

TERRAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Travelled with group
Checkin was g great
Stayed 2 nights in Jul 2024

2/10 Terrible

Chris

Stayed 1 night in Jun 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I liked the location of this place. The owners were helpful and answered all our question regarding the booking and parking ect...... The down side was the condition and cleanliness of the property.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with group
Rooms are average no major issues. The building is almost 40 levels high and has 2 lifts.one lift was out of order our whole stay. The other lift broke down on our first day which meant we couldn’t access our room on the 37th floor for 2 hours. With so many rooms and high floors it is not acceptable to only have 1 lift in order With other tenants telling us the second lift had broken down 3 times in recent weeks.
Stayed 2 nights in May 2024

4/10 Poor

Rodney

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Patrick

Travelled with family
Okay place to stay
Not a bad place to stay due to the location of the property however the check in process and overall cleanliness of the property could be improved.
Stayed 1 night in Mar 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, very quiet and secure
Stayed 4 nights in Mar 2024

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, amenities
Convenient to local restaurants in
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Liked: Amenities
Location is great. Bit of a smell in the bathroom & cleaning could have had a bit more attention to detail. Otherwise it was fine
Stayed 1 night in Feb 2024

10/10 Excellent

jodi

Liked: Cleanliness, property conditions & facilities
was happy with the hotel for the price
Stayed 1 night in Feb 2024

2/10 Terrible

Florencia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024