The Hotel Windsor

5.0 star property
5-star luxury hotel near Bourke Street Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Windsor

Lobby
Lobby
Premium bedding, minibar, in-room safe, desk
Windsor Suite
Serves lunch, dinner, and happy hour

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪2 min walk‬
  • Collins Street
    ‪2 min walk‬
  • Regent Theatre
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

Premier Family Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Traditional Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Victorian Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Windsor Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Melbourne

Heart of Melbourne.Within a 15-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Melbourne Cricket Ground and Queen Victoria Market are also within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 10 min walk
  • Melbourne Central - 13 min walk
  • Melbourne Cricket Ground - 19 min walk
  • Queen Victoria Market - 3 min drive
  • Crown Casino - 5 min drive

Getting around

  • Parliament Station - 1 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Princess Theatre - ‬2 min walk
  • ‪Soi 38 - ‬3 min walk
  • ‪Raya - ‬3 min walk
  • ‪Spring Street Grocer - ‬1 min walk

About this property

The Hotel Windsor

5-star luxury hotel near Bourke Street Mall
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5770 sq ft of conference space
  • 536 sq m of conference space
  • Built in 1883
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: AUD 35 for adults and AUD 23 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation.

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Stayed 2 nights in Oct 2024

6/10 Okay

Lynette

Travelled with partner
Disliked: Property conditions & facilities
I loved the history, the staff were polite, kind and friendly. The bathroom of the room we stayed in, needed some repairs and updates.
Stayed 3 nights in Oct 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor experience
The Windsor is a place you stay for the ambiance Room service was delivered promptly by a friendly staff member Afternoon tea also a highlight, breakfast as well with attentive staff making sure patrons were well looked after. The only concern was Room needed someone to look up and get rid of the cobwebs on the pelmet and light and clean marks off around power outlet The Windsor has great history attached to the building. I would hope the high standards would continue into the future as this hotel is unique and needs to be preserved
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally dropped a cup of tea in bed and I was very pleased to see they changed the sheets without request. The Matre'd made everyone feel that they were the most important person in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel in central Melbourne with old character
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
A beautiful hotel with wonderful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very old building which is charming at times but can also be impractical. Lovely staff.
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building with a magnificent staircase. Check in was reasonable. I never like the blocking of $100 on my account incase we use the minibar or other. But then they tell you on check out they have cancelled it and it will take FIVE days for it to be released. So blocked immediately but blocked for five days. not good enough. Room service was a little slow to bring tea and milks
Stayed 2 nights in Oct 2024

8/10 Good

Giulio

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Macknade

Liked: Cleanliness, staff & service
Property was in a very convenient position with access to rail and tram
Stayed 6 nights in Sep 2024

8/10 Good

Joyce, Belmont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Always stay here
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is an amazing old building. The hot water pressure and amount of hot water available at certain times is a major problem as we twice were not able to have a hot shower.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities
The Victorian Sweet room 306 was $640 per night and sadly was not as the advertised photographs. The carpet had more than a dozen fifty cent piece sized brown filthy marks. The beautiful large drawer desk in the add were missing, instead, a flat piece of timer with four wooden legs. The three couches were not matching as per the add. The stereo cabinet was broken with timber missing smashed out of it. Many of the room doors had their inner latches removed and unable to close doors. Many of the walls were marked. Tiles around the fire place were broken. The hotel is vintage and parts of it were beautiful but when the lovely brass light switch brackets were swapped out for white light switches it was dissatisfying. Be careful of the door of the single bed in room three had a sharp screw hanging out of it that I brushed then caught my leg on, ouch! There was a lot of other damages and it was sad to see it neglected with cost cutting repairs. I cannot recommend room 306 and am happy to upload photos onto support my review
Stayed 1 night in Sep 2024

10/10 Excellent

Con

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style hotel with lots of history We did have our wedding there 25 years ago which was a beautiful venue to experience
Stayed 1 night in Sep 2024

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip to the theatre and very quiet
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The Hotel continues to shine with old world charm with spacious, comfortable rooms. It does lack dining options, with the food at The Cricketers Bar being very ordinary. I ordered a medium steak that came well done. It is also unacceptable to have no WIFI in 2024, especially when it is offered as being complimentary.
Stayed 1 night in Sep 2024

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities
Nice handy spot. Classic old hotel,spacious rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property requires significant renovation, one of two lifts not working, plumbing issues, TV old and unable to connect to streaming even though it's offered, very outdated rooms - and not in a period way but in an early 90s fashion. Staff were generally lovely, even when moving us to another room at 9.30pm due to plumbing issues, food was acceptable but not a highlight and unfortunately the high tea, which the Windsor is known for, was very disappointing. The burger we ordered from room service was absolutely delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Wenlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay at such an iconic building. Loved all the interior decorations. Superb location and very friendly staff. Comfortable bedding and noce bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our quiet, comfortable room for our mini-honeymoon.
Stayed 3 nights in Aug 2024