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The Hotel Windsor

5.0 star property
5-star luxury hotel near Bourke Street Mall

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Photo gallery for The Hotel Windsor

Lobby
Lobby
Premium bedding, minibar, in-room safe, desk
Windsor Suite
Serves lunch, dinner, and happy hour

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪10 min walk‬
  • Melbourne Central
    ‪13 min walk‬
  • Melbourne Cricket Ground
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Premier Family Room

Premier Family Room

Premier Family Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Windsor Suite

Windsor Suite

Windsor Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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CA $174 total
includes taxes & fees
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About the area

Melbourne

Heart of Melbourne.Within a 15-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Melbourne Cricket Ground and Queen Victoria Market are also within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 10 min walk - 0.9 km
  • Melbourne Central - 13 min walk - 1.1 km
  • Melbourne Cricket Ground - 19 min walk - 1.6 km
  • Queen Victoria Market - 3 min drive - 2.2 km
  • Crown Casino - 5 min drive - 2.7 km

Getting around

  • Parliament Station - 1 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Princess Theatre - ‬2 min walk
  • ‪Raya - ‬3 min walk
  • ‪Spring Street Grocer - ‬1 min walk
  • ‪San Telmo - ‬2 min walk

About this property

The Hotel Windsor

5-star luxury hotel near Bourke Street Mall
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5770 sq ft of conference space
  • 536 sq m of conference space
  • Built in 1883
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

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Exterior

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation.

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1111 reviews
Rating 8 - Good. 291 out of 1111 reviews
Rating 6 - Okay. 124 out of 1111 reviews
Rating 4 - Poor. 45 out of 1111 reviews
Rating 2 - Terrible. 24 out of 1111 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Linh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very well-known hotel in Melbourne and when I arrived, it was disappointing. The room smelt very old and stale. There was coal or charcoal near the fire pit which was on our carpet and I stepped on a chunk. I personally love the decor of the Victorian era however The furniture inside my Victorian suite was ripped and old. I was expecting nice Chesterfield or at least nice furniture inside .the existing furniture was not well-maintained. One of our chairs were severely ripped through the leather which was unacceptable. The staff were very friendly and had great service but when I checked out they overcharged me and when I tried to explain to them it’s like they didn’t read the email and didn’t understand what I was trying to say. There was a foreign Hair stuck in the bathtub screen door , (it was a long curly hair and I have dead straight Hair ) so you can tell the house cleaning don’t do a really good job. I probably wouldn’t stay here again as there are more affordable cleaner and modern hotels in the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

DON, CORALVILLE

Liked: Staff & service, property conditions & facilities
A very Traditional charming hotel. Loved it!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen, Caboolture

Liked: Cleanliness, staff & service, property conditions & facilities
The team at the Windsor are always welcoming and looking after your needs. A great environment to have a quite stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Windsor as it’s one of our favourite hotels in Melbourne. This trip the concierge was very abrupt and rude
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What hotels were and should be
In the real heart of the city, is a retreat in time, to when genuine care and attention to a traveler still exists. From the arrival, immediate access to the theatre district, and a breakfast to actually enjoy, it is truly sad to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Love a classic!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the older feel of the hotel, while still having the creature comforts readily available.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert, Dereel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An icon hotel that is affordable, comfortable, and in a great location. The staff are always wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, the staff very friendly and the history amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Travelled with partner
I would say the Hotel Windsor trades on the back of tradition and was a costly sum for and average room. Furnishings are worn, bathrooms in desperate need of an upgrade with bathroom fittings peeling and worn. The noise form above us room 303 was incredibly loud, like people dragging furniture across the floor.
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Air conditioning wasn’t great. Room was warm even though the air conditioning was on. Pillows weren’t great. One was very too much volume and the other had no volume.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

CHARLES, FOUNTAIN HILLS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a famous iconic Melbourne hotel. The art work in the lobby and dining area is great (Ernest Buckmaster). The room was clean and comfortable. Small, but this is what you would expect from a very old hotel. The room was extremely noisy. The window faced over a laneway and the noise from the trams was very loud until about 2 am, even though the window was shut. I would never stay there again because of the noise. If you must stay there ask for room that does not face into a lane way or road but perhaps faces into the center of the hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Fiona

Disliked: Amenities
Really underwhelming for the price. The building itself is charming, but the room decor is very tired - last updated in the 90s maybe? Furniture scratched and worn, some grot under the glass top of the desk which no one’s bothered to clean. No restaurant for dinner other than a noisy understaffed bar. No pool or gym. The “business centre” is a couple of arm chairs, a grand piano and a single desk. I thought I was going to get a lovely treat but am very disappointed. If you’re looking for a 5 star hotel experience, I’d recommend you go elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again!
Amazing, great location, just beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Cheryle

Liked: Cleanliness, staff & service
Convenient location
On the first day, Wednesday, there was no concierge or staff attending the entrance though they did the next two days. Reception staff were friendly and processed check-in and che k-out quickly and pleasantly. A bottle of wine was in our room upon arrival, a part of our gold reward. Evening staff checked out the noises in the Junior Suite emanating from other rooms (think it was airconditioning it was very noisy making sleep difficult) They suggested we speak with day staff and have maintenance che k out the problem. The heating in the room was cold so slept in the robes provided, along with wearing bed socks brought from home. Pillows were wonderful but body ached from the hard mattress. Limited choice of teas so bought own. Purchased coffees when we went out and at breakfast. Dining service staff were efficient and friendly. Food and drinks were delightful. Maintenance required - our room had plaster patch applied in lounge area but not painted. Wingback chairs in passage 2nd floor had leather peeling off the arms. A beautiful heritage building with very dedicated staff, some with considerable longevity as employees. Patrons treasure everything this establishment symbolises and memories from their young years are tied in with their loyalty to the brand.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot Yes it’s dated but that’s what you want if you can appreciate the good old times! Air con in our room was a bit noisey
Stayed 4 nights in Nov 2024

4/10 Poor

eileen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
on arrival perfunctory checkin staff member did not listen to my reservation for 2 rooms. signing the checkinpaper ,was admonished by staff and I the need for glasses and that I could not view the paper since the height of the desk was too high.had to then remind him we had booked 2 rooms for 4 nights.we proceeded to the rooms and were surprised at the size and outlook very unsuitable in view of disabled daughter. went back to reception this time talking to a very helpful mS Jin who was able to allocate a bigger room. the room had a large mobile aircondtioner and the lounge was stained and upholstery was torn and fraying more suitable for the council tip.attempts to use wifi and tv useless. reported this next morning.after getting no timely indication for action rang again and told totry to get modum operational advised my daughter had already done this .then told a staff member from concierge would come. he did promptly and after doing the necessary adjustments said new setup needed and hotel manager would have to ok. he rang promptly and said it would be done next day. we had to go out next morning and checked with the concierge who was unaware of the work order but assured top priority.on return tv working internet poor.on last day after return to room tv not working.this is third visit to hotel first 2 wonderful this one disappointing . on checkout no receipt breakdown and further payment given.
Stayed 4 nights in Nov 2024

6/10 Okay

Jane

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and comfortable but no window, so I felt a little trapped. The hotel was fine but it could do with an update for the price.
Stayed 1 night in Nov 2024