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Eurostars Hotel Excelsior

4.0 star property
4-star hotel near Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Hotel Excelsior

Yoga
Lobby
Exterior
View from room
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Via Partenope
    1 min walk
  • Rosolino
    1 min walk
  • Chiaia - Monte di Dio Station
    12 min walk
  • Naples (NAP-Naples Intl.)
    35 min drive

Room options

View all photos for Junior Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View

Standard Suite, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is CA $237
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includes taxes & fees
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About the area

Naples

City center retreat .Within a 10-minute walk of this Naples City Centre hotel, you'll find Castel dell'Ovo and Lungomare Caracciolo. Via Partenope and Gulf of Naples are also within half a mile (1 km).

What's nearby

  • Castel dell'Ovo - 4 min walk
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 14 min walk
  • Via Toledo - 14 min walk
  • Port of Naples - 3 min drive

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

4-star hotel near Port of Naples
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)
  • Train station drop-off shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Centrally located near many restaurants. Wonderful staff.
Stayed 6 nights in Sep 2024

10/10 Excellent

soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old luxury hotel. It has survived being bombed in WW II and Covid. It just needs a little more attention to cleaning the public spaces. The room was very clean, but the hallway and stair carpets had stains and dirt in the crevices. The staff was attentive and very helpful. The beds and pillows were comfy and my request for double beds was honored. The balcony views were unmatched! The rooftop dining was very good. Recommend highly!
Stayed 3 nights in Sep 2024

6/10 Okay

Mahmood

Travelled with group
Liked: Cleanliness, amenities
The property is old and needs upgrade. The usb outlet did not work. The key card did not work and had to be rebooted twice. The tub was too deep and getting in and out of it was difficult and not safe for older people. The buffet breakfast was very average. The WiFi was ok. The location was great and within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mackenzie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and room. Staff friendly and professional and food was very good. Only issue was spotty internet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walkable to take ferry to coastal cities.
Stayed 5 nights in Aug 2024

2/10 Terrible

BENCOTTO

Travelled with family
Disliked: Cleanliness
Disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Molida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in a good area. Our room was huge and exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view just on front for sunrise and to see the vesuvio
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Disliked: Room comfort
Disappointed
Only good thing about this hotel is the location. Hotel was great 50 years ago but now needs major renovation. Very tired room. Restaurant wasn’t good at all. Overcooked fish and veggies, ribs had no taste. Breakfast was just ok. Not many choices of anything: one kind of cheese, one kind salami and one ham, artificial juices no one finished drinking. Restaurant was above our room and they were opening and closing restaurant awning starting as early as 7 am all day and night 1:00, 2:00 AM which made terrible noice and vibrated whole building. Concierge answers questions but so short and you can tell they are sick of questions and don’t want to see tourists anymore, although it’s their job. Disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dejan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean, large rooms. Has a classic but very clean and maintained. Staff was very helpful in finding us transportation. Really nice rooftop terrace and restaurant, great view and food. Would visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of mt vesuvius from room and rooftop restaurant. Reseeve rooms with naples bay views. Well worth whatever cost. Spacious well appointed rooms. Restaurant staff very accommodating in ordering off menu though wait staff slow at times as they probably understaffed. One of the Best in Naples.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great example of an old school Italian hotel with nice rooms facing the sea, and a beautiful rooftop restaurant where breakfast is served overlooking the bay of naples... Worth the extra money...
Stayed 2 nights in Aug 2024

10/10 Excellent

Drelmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is about 120 years old. It is unique and very clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew, Austin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liked the older style, but needed some maintenance, wifi in the room hardly worked. Room wasn't as advertised exactly. However the AC was great, super cold.
Stayed 3 nights in Aug 2024