Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.0 star property
4-star all-inclusive property near Arena Gorda Beach

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Photo gallery for Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool
7 bars/lounges, 3 poolside bars
Outdoor pool
Outdoor pool
Garden view

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • All-inclusive
  • Breakfast included
  • Bar

Explore the area

Map
Carr. Playa Arena Gorda, Bavaro, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪17 min walk‬
  • Punta Blanca Golf Course
    ‪7 min drive‬
  • Arena Gorda Beach
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Room Diamond Club

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Jacuzzi Junior Suite Diamond Club

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Family Room Diamond Club

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Luxury Family Room

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About the area

Punta Cana

Bávaro stay.Your stay at this Bávaro property places you within 2 miles (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Cocotal Golf and Country Club is within 6 miles (10 km) and Macao Beach is within 9 miles (15 km).

What's nearby

  • Cana Bay Golf Club - 17 min walk
  • Punta Blanca Golf Course - 7 min drive
  • Arena Gorda Beach - 7 min drive
  • Iberostar Golf Course - 11 min drive
  • Macao Beach - 27 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪La Altagracia - ‬7 min drive
  • ‪See & Sea - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Seaside - ‬8 min drive
  • ‪Mirage Buffet - ‬7 min drive

About this property

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4-star all-inclusive property near Arena Gorda Beach
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a health club are also featured at the eco-certified Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4-star Punta Cana property is smoke free.

  • 525 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Towels for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site
  • 1 conference room
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 525 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with pay movies.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 7 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Hot tub
  • Volleyball
  • Water skiing
  • Yoga classes

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memories Punta Cana Splash
Memories Splash
Memories Splash All Inclusive
Memories Splash Punta Cana
Memories Splash Punta Cana All Inclusive
Punta Cana Memories
Punta Cana Memories Splash
Punta Cana Splash
Punta Cana Splash Memories
Splash Memories Punta Cana
Memories Splash Punta Cana All Inclusive Punta Cana
Memories Splash Punta Cana Punta Cana
Grand Memories Splash All Inclusive All-inclusive property
Grand Memories Splash Punta Cana All Inclusive
Memories Splash Punta Cana In
Royalton Splash Punta Cana All Inclusive
Grand Memories Splash Punta Cana All Inclusive
Royalton Splash Punta Cana Resort Spa All Inclusive

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 535 out of 1512 reviews
Rating 8 - Good. 376 out of 1512 reviews
Rating 6 - Okay. 254 out of 1512 reviews
Rating 4 - Poor. 140 out of 1512 reviews
Rating 2 - Terrible. 207 out of 1512 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby needs to be improved like the Diamond Club lounge area or at least has a strong ceiling considering the hot/ warm weather.
Stayed 3 nights in Nov 2024

2/10 Terrible

Darlenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won’t come back to this hotel, the experience was not for what I pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Ingrid

Stayed 5 nights in Nov 2024

4/10 Poor

Prabhjot

Travelled with partner
Disliked: Staff & service
Overall, I will not travel to the Dominican Republic or stay at this property again. Service levels are not as I would expect - some staff were unhappy and rude. Most staff did not speak English and so it was hard to communicate what I needed; and they did not try to find someone who could help. They were fairly indifferent. It was hard to find a clean table at the Selections buffet and hard to get service - cups, cutlery and napkins were often missing and staff seemed unhappy to provide them when asked. Water/drinks were also not served in a timely way. Sales - I was so fed up with the on-resort sales people. I fully expect it on the beach, but I was surprised and quite annoyed that I was being sold restaurant options and return trips to the Royalton for all 7 days I was there, multiple times a day by various resort staff who say they are "concierges". It became very uncomfortable to walk past the same people day after day after refusing the packages, and they just kept asking. I didn't feel relaxed on this vacation due to the constant heckling no matter if I was near my room, walking through the resort, or sitting by the pool. Noise - Every single morning, the cleaning staff and other staff in the hotel were yelling down the hallways and laughing quite loud. Sound travels a lot, and it woke us up early every single morning. We were quite annoyed by this. There is no courtesy by staff. Food and drinks - somewhat disappointing compared to Mexico resorts.
Stayed 7 nights in Nov 2024

6/10 Okay

Svetoslav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
They never cleaned the floors out my room for 3 days. Bugs on the floor. Stay would just walk by stuff that needed to be picked up. I blame that on management
Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Bilerkis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, the rooms are not clean with mold everywhere, the air conditioner doesn’t work, drinks were watery, food was cold and no utensils to found. I can keep mentioning but I know it’s not going to change anything.
Stayed 2 nights in Nov 2024

8/10 Good

Francisco

Stayed 2 nights in Oct 2024

4/10 Poor

Katarzyna

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

baldemar

Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property should be stripped of its Marriott name and stars. This hotel, that is marketed as a 5-star resort, is less than 2 at best. Extremely dirty (the staff washes the floor at night using buckets of pool water), there are leaking holes in every ceiling, including the dining hall, where they use buckets of water and dirty towels to absorb the water next to where they cook your food. We found bugs in our food on several occasions and cockroaches in our room. When we complained to head office their reply was “we recommend you deal with your resort staff”, who was equally unhelpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nydiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Buena habitación, transportación dentro del hotel, atención personal para tus necesidades, que la nuestra fue Yamily y fue excelente su trabajo. No tuvimos que preocuparnos con nada, ni reservas para cenas, nada, todo lo hacía Yamily. Estos detalles hacen que uno tenga unas excelentes vacaciones.

4/10 Poor

Punam

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Food options are terrible for vegetarians. Most of the staff doesn’t understand and are not friendly if you don’t speak spanish. There are no salt or pepper shakers anywhere. Not enough utensils are placed in each of the buffet items so people mix raw meat and vegetables together. Menu items that are listed are not available at a lot of the restaurants and café shops. even with Google translate, staff would still not understand. Bathrooms have black molds on the grout. Comforters were stained and ripped.
Stayed 4 nights in Nov 2024

6/10 Okay

Brenda, Isabela

Travelled with family and small children
Liked: Cleanliness, staff & service
A/C was barely working. Construction started very early and noisy. No way to stop room cleaning service from waking us up early as there were no tags, to not be bothered.

6/10 Okay

Beatriz Susana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel food was not good and they limit access to restaurants at the main resort if your reservation is under the Splash side of the hotel.
Stayed 3 nights in Nov 2024

2/10 Terrible

Dimpi

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service. They push you for time share meeting which they says 30 mins but it last long half a day. Your coupon for $100 works no where. I requested room decoration my daughter’s sweet 16 but never happened. Food was disgusting. Drinks were watery. They blame each other when you complained but no one try to fix it. Room was nasty smelly. Nothing was good at that place.
Stayed 5 nights in Nov 2024

4/10 Poor

Shantay

Travelled with family
Disliked: Property conditions & facilities, room comfort
This hotel is not located on a beach so if this is a deal breaker do not book. You have to take a trolley to the neighboring report, Royalton Punta Cana, in order to access the beach. You do not have access to the neighboring resort restaurants so you would need to take a trolley ride back to Royalton Splash for meals and snacks. Also they will offer you a welcome breakfast. This breakfast is a 90 min presentation to try and sell you on future Royalton vacations. Save yourself the trouble and spend the additional money and just book Royalton Punta Cana. This gives you access to the Splash Waterpark in addition to direct beach access.
Stayed 5 nights in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park
Stayed 2 nights in Nov 2024

10/10 Excellent

Luz D

Stayed 1 night in Oct 2024

10/10 Excellent

Leiron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ana

Travelled with family
Liked: Property conditions & facilities
Me robaron en la misma habitación. El servicio al cliente de algunos trabajadores es pésimo. Hay otros que fueron súper gentiles.
Stayed 3 nights in Oct 2024