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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
5-star beachfront property near Juanillo Beach

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Private beach, sun loungers, beach umbrellas, beach towels
Outdoor wedding area
Aerial view
6 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

  • 56.2 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Master)

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

Beachfront retreat .You'll be within 2 miles (3 km) of Juanillo Beach and 6 miles (10 km) of Punta Cana Beach with a stay here. Indigenous Eyes Ecological Park and Punta Espada Golf Course are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Los Establos Cap Cana - 11 min drive - 7.7 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 13 min drive - 7.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star beachfront property near Juanillo Beach
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club, and a 24-hour fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 7 buildings
  • 6 dining venues
  • 14488 sq ft of conference space
  • 1346 sq m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Pool
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4.8 out of 5, Exceptional, 1,003 reviews
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Byung Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Matthew

Stayed 7 nights in Dec 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience 😄
Stayed 4 nights in Dec 2024

6/10 Okay

Felix

Disliked: Cleanliness
1. Intentionally was checked in the room with no ocean, no view. But reception insisted that is how they interpret the "room with the ocean view". After my insistence, was finally moved to a room with ocean view. The one I originally paid extra for. 2. TV in the room not working. 3. Balcony door won't lock. 4. Food is far bellow expectations. 4. "Full bar" in the room has four cans of beer, coke, juice. Not my interpretation of a bar. 5. The transportation, ordered thru Expedia, screwed up pick up time for my arrival to and departure from Punta Cana. Although, both times, the name of the airline and flight number have been provided. 6. And promissed bottle of wine was never delivered to me. Cancun has much better all-inclusive, and for the less money.
Stayed 7 nights in Dec 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and i will be back with my kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Luana

Stayed 3 nights in Dec 2024

8/10 Good

Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay and Experience
It was one of the best hotel / resort experiences we had as a family. Truly exceptional. Entire hotel staff was very courteous and ensured a great experience. Would love to revisit in future.
Stayed 3 nights in Dec 2024

10/10 Excellent

FIORDALIZA

Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hyatt Ziva Cap Cana was outstanding. The staff provided exceptional service, the property was immaculate, and the amenities were top-notch. Every detail was perfect making my stay a true 5-star experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 2 nights in Dec 2024

4/10 Poor

Adeepa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not great.
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality. Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

William, Ewing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was very happy with the polls, the kids club, the water park, and beaches. Everything was cleaner than other resorts we’ve been in the past.
Stayed 7 nights in Nov 2024

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with outstanding service but…
Review of Hyatt Ziva Cap Cana My recent stay at Hyatt Ziva Cap Cana was a delightful experience overall, with a few areas for improvement. The absolute highlight of my visit was dining at Rue de Rivoli, the French restaurant located at Hyatt Zilara. The food was exceptional, and the service provided by our waiter, Danieri, was second to none. His professionalism and attention to detail elevated an already amazing meal. It was truly the best dining experience of our trip. On the other hand, my experience at Navigator, another restaurant on the property, was underwhelming. I tried the Boca Chica dish, and unfortunately, it didn’t deliver the vibrant Dominican flavors I was hoping for. While I understand the restaurant has a different concept, a stronger infusion of local flavors would enhance the menu. In terms of activities, the resort could benefit from more entertainment options for adults to keep the evenings lively. Despite this, the overall service at the hotel was excellent, with friendly and attentive staff always ready to assist. Hyatt Ziva Cap Cana is a beautiful resort with great potential, offering outstanding dining and fantastic service. With a few enhancements in culinary variety and entertainment, it could be a truly unbeatable destination.
Stayed 3 nights in Dec 2024

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is the only downside.
Stayed 5 nights in Dec 2024

8/10 Good

Cynthia Beverly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as a family of nine the staff was the best part of the resort all of the amenities are new and updated my only complaint would be a lack of culture there was no indication anywhere in the resort that I was in the Dominican Republic I would have liked to hear more cultural music or more Experiences with native foods and just a better representation of the Dominican culture.
Stayed 4 nights in Nov 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Chandresh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent

6/10 Okay

Ayon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Was a good property. We wanted to try something different for once. But not good value for money compared to Dreams Dominicus or Casa De Campo. Will not be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort we have stayed in the past 10 years.
Stayed 6 nights in Nov 2024

10/10 Excellent

Saranda

Stayed 5 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Hyatt Ziva! We went in early November with our five and seven year old daughters and loved the resort. Tons for the kids to do between the beach, pools, hot tub, water park, kids club and kids club events. Our kids loved the night shows - the Disney themed event, karaoke, magician, acrobatic show - all really great. Fantastic service - every single staff member has a amole and is engaging and trying to make sure you have the best time ever. It rained one day and we still felt we had plenty to do. It was also really nice to be next to the adults only resort, when we did choose to utilize the kids club, because we were able to get in a few extra restaurants. Highly recommend!
Stayed 6 nights in Nov 2024