8/10 Good
Tanya
Travelled with family
27 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What works for this resort is, hands down, it's staff. All are incredibly helpful and present; they want to help you have the best time on your holiday and will go above and beyond to make that happen. The hotel is located on one of the best beaches I have ever been on: white, fine, gorgeous sand that is tended to everyday. I noted on my morning beach walks that neighboring resorts don't do as thorough a job cleaning the seaweed off their patch of sand; Iberostar Selection Bavaro does this and more.
The gym is amazing: clean, modern and filled with all the up-to-date equipment you never seem to be able to find at any hotel. Classes are offered to one and all, and are good fun (particularly the Zumba class). The tennis courts are in good shape too.
Where the property slightly let's itself down is on the quality of food. It seems to be an almost Herculean task to maintain the quality given the number of people being fed. Some food was flavorless, too oily, etc. Having said that, there was plentiful fruit on offer and freshly made food, ie omelettes, etc offered if you want to avoid the fried food offering. Plates seemed to be an issue...sometimes there are plenty and other times quite a few people seemed to be waiting for plates to be brought out to the buffet. We dined at the Italian one evening: the steak was very good, but the cold roasted potato slices detracted from the overall enjoyment of the meal.
Overall, recommend this resort. The staff make it special.
Tanya
Stayed 7 nights in Dec 2024