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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel near Tennessee State Capitol in Nashville

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Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪4 min walk‬
  • Printer's Alley
    ‪6 min walk‬
  • Fifth + Broadway
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 2.7 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel near Tennessee State Capitol in Nashville
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1038 reviews
Rating 8 - Good. 306 out of 1038 reviews
Rating 6 - Okay. 212 out of 1038 reviews
Rating 4 - Poor. 104 out of 1038 reviews
Rating 2 - Terrible. 86 out of 1038 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Duane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very pleasant and helpful. Hot breakfast is included. Parking is available at a reasonable cost. Facilities are modest at best; hotel needs to be refurbished. Next time I'd probably pay a little more for a nicer facility.
Stayed 2 nights in Nov 2024

6/10 Okay

Jackson

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, it was a great place to stay, however; there were bugs in the shower and on the floor. The photos weren’t what they advertised. But it did get the job done!
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Ehhh not worth it.
The hotel is old. Really old. It definitely gives off motel vibes instead of Hotel vibes. The no parking is terrible. You have to pay valet 30+ dollars to park your car there. Or go and find parking elsewhere which also cost money. The best thing about this place was the awesome food and family running the til five restaurant that is attached to the hotel. Probably won’t stay again , put 20-30$ extra with what you’re paying for this place and go somewhere else more convenient!
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great place cheap parking
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Rajeev

Liked: Cleanliness, staff & service
My room was clean and serviced everyday
Stayed 3 nights in Nov 2024

8/10 Good

Becky

Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
The front desk worker was rude and sarcastic.
Stayed 1 night in Nov 2024

6/10 Okay

Britt, Broken Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Booked here because it split up our 10 hour drive from Southwestern Ontario to Nashville. Great staff, nice room, 2 mns off the highway and a good deal. Breakfast was great as well, felt very safe here, gym was descent and the pool looked great but we didn’t use the pool… maybe next time. We woyld stay here again.

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very deceiving when booking. You can call it a hotel but more like a motel.
Stayed 1 night in Nov 2024

6/10 Okay

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was more of a motel.
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On-site in /out parking, breakfast bar, updated rooms, walkable to all Downtown Nashville museums, concert halls , bars& restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Not glitzy but it was fine. Fair rate & walkable to everything I wanted to see (Nissan Stadium, Bridgestone Arena, Ryman Auditorium, Country Music H.O.F, & Broadway. I'll stay there when they build the new stadium.
Stayed 5 nights in Nov 2024

6/10 Okay

Jet

Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

J E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. I wish the rooms were a bit bigger but still very acceptable.

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
This was an okay place to stay. We would have spent more for a nicer place; however was really walkable to Broadway which is where we spent most of our time.
Stayed 3 nights in Nov 2024