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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel near Tennessee State Capitol in Nashville

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    4 min walk
  • Till Five Pizza
    1 min walk
  • Nashville Riverfront Station
    14 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Downtown Nashville - Music City Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1456)
The price is CA $100
per night
CA $120 total
includes taxes & fees
14 Jan - 15 Jan
Comfort Inn Downtown Nashville - Music City Center

About the area

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Country Music Hall of Fame and Museum - 14 min walk
  • Nissan Stadium - 19 min walk
  • Vanderbilt University - 3 min drive

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel near Tennessee State Capitol in Nashville
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1031 reviews" "
Rating 8 - Good. 306 out of 1031 reviews" "
Rating 6 - Okay. 205 out of 1031 reviews" "
Rating 4 - Poor. 104 out of 1031 reviews" "
Rating 2 - Terrible. 86 out of 1031 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Stayed 3 nights in Oct 2024

6/10 Okay

cynthia s

Travelled with group
Liked: Staff & service
Not sure if my 1st review was posted but to sum it up hospitality and customer service was great. The place itself appears dingy and VERY MOTEL like. Pictures shown when I first booked were NOT THE ONES that are now online for reference. So beware of that...Everything appears much bigger in pictures and nicer. The KING size inside entrance rooms are better than the ones on the outside. I did not try free bkfast so am not able to speak about that. Other than that, with the right shoes, you can make a right and walk down three blocks towards Broadway and you will see the beginning of all the fun!
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was ok ! Little old but had some updates in room ! Breakfast was good !

10/10 Excellent

Calogero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

2/10 Terrible

Enrique

Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Concert we attended...
Stayed 1 night in Sep 2024

2/10 Terrible

Tommy

Business traveller
Disliked: Amenities, property conditions & facilities
Property looked fine in the pics, but homeless around property, outside of building is gross, beds are thin, cheap matress. Our group or people (3) rooms all checked out and went and got another hotel. Other hotels in area are actually cheaper than this one and much higher quality. I would not suggest this place to anyone, and I have only left 3 reviews in my life. They wouldn’t give me my money back after walking in and saying we won’t stay. This was also the 1st hotel I have ever left and not stayed at
Stayed 3 nights in Sep 2024

6/10 Okay

George

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The good thing about this property is it’s close to Broadway and all the attractions. It’s an easy four block walk going but coming back is steep uphill all the way. The breakfast buffet was OK but imagine our surprise when we got there and it was served from crockpots. The hotel employee who oversaw the breakfast was an absolute pleasure though. Now onto the hotel. It is not very modern and all rooms open to the outside. The noise from outside was pretty bad. The lone elevator is located in the parking garage. Upon arrival we were greeted by the best young man who helped us with our luggage. I wish I could say the same for the young lady at the front desk podium and I use that term loosely it was very small She was very unfriendly as well as hard to understand. We never felt unsafe but I would recommend booking somewhere else.
Stayed 3 nights in Sep 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Travelled with group
Disliked: Property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Sep 2024

4/10 Poor

Justin

Disliked: Property conditions & facilities
it’s really a motel. Room pics look ok, but it’s really a motel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
beware
It was not as advertised, the air conditioner didn't work, and there was a curtain that didn't cover the entire giant window. i checked out within 5 minutes of checking in and found a different hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff , very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks a little run down from the outside, but the room was very nice. I had a little issue on the first night because a group of people congregated on the outside hallway/patio outside my room from 1am to 2:30am and disturbed my sleep. Also, if they give you the rooms right across from the elevators, ask to be moved. There is lots of noise from the machinery and people at all hours.
Stayed 3 nights in Sep 2024

6/10 Okay

tanya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Be aware that this hotel property is currently in an area of heavy construction. The “upgraded” king suite was micro-tiny, with over-sized furniture (making the room actually dangerous). However, it was clean. The whole experience seemed like it was an experimental hotel project. Also—$30 parking per-day fee was mandatory (no self-parking). 10-15 min walk to Broadway. On the positive—there’s a fantastic, all-night pizza place in front of the property. If priced at $120 for a weeknight, go for it. If higher, pass.
Stayed 2 nights in Sep 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions. Very nice hotel and staff. Very friendly!
Stayed 3 nights in Sep 2024

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just was not what it looked like on the web, old run down
Stayed 4 nights in Sep 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, room comfort
OK, but pricey
The hotel was OK, nothing special, but it was way too expensive for what it was.
Stayed 2 nights in Sep 2024

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alisha

Disliked: Property conditions & facilities
The room did not have enough towels. The bathroom had hair and a cockroach in it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it had a Motel appearance, the staff made the experience a five star. The outer appearance has seen some miles, but the interior clean and updated.
Stayed 4 nights in Sep 2024

6/10 Okay

Susan

Travelled with family
Hotel was @15 minute walk to downtown. Not much in dining options in the actual area of hotel. No microwave in room it was a shared microwave in the lobby. Room was clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Joyce

Liked: Staff & service
We had to pay an additional $60 for two days parking.
Stayed 2 nights in Aug 2024