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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a quick walk to Ryman Auditorium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Free daily cooked-to-order breakfast
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    4 min walk
  • Printer's Alley
    6 min walk
  • Fifth + Broadway
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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Exterior
Comfort Inn Downtown Nashville - Music City Center
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4.1 out of 5, Very good, (1230)
The price is CA $139
per night
CA $165 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 3.0 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel near Tennessee State Capitol in Nashville
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1023 reviews" "
Rating 8 - Good. 304 out of 1023 reviews" "
Rating 6 - Okay. 200 out of 1023 reviews" "
Rating 4 - Poor. 104 out of 1023 reviews" "
Rating 2 - Terrible. 89 out of 1023 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

cynthia s

Travelled with group
Liked: Staff & service
Not sure if my 1st review was posted but to sum it up hospitality and customer service was great. The place itself appears dingy and VERY MOTEL like. Pictures shown when I first booked were NOT THE ONES that are now online for reference. So beware of that...Everything appears much bigger in pictures and nicer. The KING size inside entrance rooms are better than the ones on the outside. I did not try free bkfast so am not able to speak about that. Other than that, with the right shoes, you can make a right and walk down three blocks towards Broadway and you will see the beginning of all the fun!
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was ok ! Little old but had some updates in room ! Breakfast was good !

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazingly friendly and the cleaning staff were very quick. Elisa tending the bar was fun, friendly and gave us excellent recommendations on where to go in town. We enjoyed our stay and would gladly stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family and small children
Disliked: Staff & service
The property was in a pretty convenient location. The air conditioning units need to be updated or cleaned, the woman who works the breakfast room on 2nd floor needs people skills! She was very rude! The rest of the staff was awesome, the front desk, the valet, all top notch!
Stayed 5 nights in Aug 2024

6/10 Okay

Analia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Deep Tropics
I took off one star just because the AC didn’t seem like it was working properly, it kept cutting off once the sun started coming up. Other than that the room was just what we needed for a weekend stay in Nashville. Walking distance to many things & it felt safe. The front desk staff and valet were extremely nice.
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is more like a motel Entry through the garage via elevator felt a little unsafe, room was clean but very small, airconditionjng unit noisy and cold air blew direct in to the bed which made it near impossible to sleep, hotel pictures and website are not a true representation of this “motel”
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and good sized clean hotel rooms
Stayed 3 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures show that’s it’s a really nice place and it’s a dump
Stayed 4 nights in Aug 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service
loved the bar
Stayed 2 nights in Aug 2024

2/10 Terrible

Dustin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa Saliba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Room was just decent but structure was awful. Breakfast served in paper plates.
Stayed 4 nights in Jul 2024

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this space it was walking distant to my event host location. Easy in and out and the staff was very kind to me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashville stay
Excellent stay & wonderful staff. My only recommendation would be a more comfortable bed. Woke up with backaches. :/
Stayed 4 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was somewhat surprised that this property had exterior doors, but my disappointment quickly faded. Every staff member was polite and friendly. The room was clean and comfortable. It was an easy walk to Broadway and Nissan Stadium. Breakfast was excellent. Highly recommend!
Stayed 3 nights in Aug 2024

8/10 Good

Katherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Resa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Property is dated but clean and beds were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Vira

Stayed 3 nights in Jul 2024