Hilton New Orleans Riverside

4.0 star property
4-star hotel near Canal Street, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton New Orleans Riverside

View from room
2 bars/lounges, lobby lounge, cocktail bar
2 bars/lounges, lobby lounge, cocktail bar
Meeting facility
Luxury Room, 1 King Bed (29th Floor)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    3 min walk
  • Audubon Aquarium
    4 min walk
  • Canal Street
    4 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    26 min drive

Room options

Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • 57 sq m
  • River view
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Executive Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

  • 110 sq m
  • City view
  • Sleeps 6
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Similar properties

About the area

New Orleans

City center retreat .At this New Orleans Central Business District hotel, you'll be within a 5-minute walk of Canal Street and The Outlet Collection at Riverwalk. Ernest N. Morial Convention Center and The Sazerac House are also within half a mile (1 km).

What's nearby

  • Canal Street - 4 min walk
  • Ernest N. Morial Convention Center - 7 min walk
  • Bourbon Street - 14 min walk
  • Port of New Orleans - 16 min walk
  • Julia Street Cruise Terminal - 17 min walk

Getting around

  • Canal Street Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Drago's Seafood Restaurant - ‬1 min walk
  • ‪Café Du Monde - ‬1 min walk
  • ‪Fulton Alley - ‬3 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Ernst Cafe - ‬4 min walk

About this property

Hilton New Orleans Riverside

4-star hotel near Canal Street, connected to a shopping center
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 137923 square feet (12813 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1622 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 137923 sq ft of conference space
  • 12813 sq m of conference space
  • Built in 1977
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided daily.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Free rollaway/extra beds

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transportation

  • Self parking on site (USD 44 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 49.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 32.00 per person
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges

Things to do

  • 7 indoor tennis courts
  • 2 outdoor pools
  • Fitness classes
  • Basketball
  • Fitness center
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 44 per night (in/out privileges)
  • Covered valet parking fee: USD 49.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1005 reviews" "
Rating 8 - Good. 188 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the service how friendly and helpful the STAFF was. I lose the key to my suitcase and they help me open the lock. I will tel Everyone about The Hilton Riverside. How convenient it is to get to your Ship from the Outlet Mall which is connected to the hotel. I love this Hotel😁🙏
Stayed 1 night in Nov 2024

10/10 Excellent

Alexia

Stayed 3 nights in Aug 2024

4/10 Poor

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged more after the fact
I was charged more after my initial payment for no reason at all that made my stay upsetting
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great location and nice place! Lots to do!
Stayed 2 nights in Aug 2024

2/10 Terrible

Fa'Drika

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property multiple times with no problem. This was the worst experience, it’s sketchy and not right this was not the same atmosphere my previous trips. The hallway near the parking garage smells like urine. The key fob to my rental came up missing, when I described the incident to the tow truck company he confirmed my suspicion of a staff member taking the fob. The hotel is still charging me a daily parking rate. Never again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View
It was a good stay, everyone was very nice. We couldn’t find the ice machine, or coke machine. The vending machine was in a totally different building. When you park in the parking garage you have to walk what seems like a mile to get to the front desk. The rooms need to be updated especially how much you pay for a room. On the plus side we loved the view, and it was easy to walk everywhere outside.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Ta'Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay during the Essence Festival and would definitely stay there again! Excellent and helpful staff as well!
Stayed 1 night in Jul 2024

2/10 Terrible

Sade

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in perfect location to walk to restaurants, shopping, and other things to do.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bakir

Stayed 4 nights in Jul 2024

8/10 Good

johnnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of homeless sleeping in the area
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Stayed 1 night in Aug 2024

8/10 Good

Flavia

Travelled with partner
Liked: Cleanliness, staff & service
Loved staying at the Hilton, the hotel needs an update. The carpet, the rooms, the elevators are all from the 90s and its wear is starting to show.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Congratulations, checkin and out was outstanding,cleaning was the best miss the microwave.
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay each time I’m in Nawlins😊
Stayed 2 nights in Aug 2024

6/10 Okay

Shane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room is out dated.shower valves leaked all night and patking garage should be identified more clearly.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Stayed 6 nights in Aug 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel by everything
This place is huge and very close to casino, riverwalk and has great food and bars.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are going on a cruise!
Stayed 1 night in Jun 2024

4/10 Poor

Patricia

Business traveller
Disliked: Staff & service
Not staying here again.
Put us in a refurbished building. Grout in shower was discolored. Carpet frayed and not really clean. Mattress was so worn that you could visually see the lumps in the mattress. They charged $25 per night additional to what I paid you for what they called incidentals. All I got was a bottle of water per day. For the price this was very disappointing. Will not stay here again and I have to go back to New Orleans later this month.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024

8/10 Good

Shakiyah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024