2/10 Terrible
Carol
Travelled with family
Jan 4, 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel rooms smelled like piss.
When we ran the water the The water smell like piss the sheets, the bed smell like piss , we had to move to another room, however Those sheets smell like pissed too we slept in the chairs. Because everywhere was booked up.
When we brought this to the front desk attention. The lady never blinked and I she knew exactly what I was talking about, so this must be something common..
So when we walk around the premises we noticed that The sewage was right behind the building It was uncovered unfiltered and it was horrible!
The restaurant Was understaffed and we waited about an hour before we got Appetizers the waiter ignored us totally!
We looked around and Saw that the crowd was very low and didn't understand why the service was terrible at the bar..
Yes, everyone was friendly and engaging. It was just the 1st day of service at that bar, the food was not good.
Although the beaches were amazing the The new year was amazing as well I was very displeased with the rooms and the water smelling Like piss !
Carol
Stayed 3 nights in Dec 2024