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Best Western Premier Hotel de la Poste & Spa

4.0 star property
4-star eco-certified hotel perfect for exploring Troyes

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Exterior
Lobby
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    3 min walk
  • Ruelle des Chats
    4 min walk
  • Marché Des Halles
    5 min walk
  • Troyes (QYR-Barberey)
    13 min drive

Room options

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Pour 1 personne)

Standard Room, Non Smoking (Pour 1 personne)

Standard Room, Non Smoking (Pour 1 personne)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Bathtub

Family Suite, Multiple Beds, Bathtub

Family Suite, Multiple Beds, Bathtub

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Troyes

Central Troyes getaway .With a stay at this Old Town Troyes hotel, you'll be steps from Centre de Congrès de l’Aube and Basilique St-Urbain. Ruelle des Chats and Marché Des Halles are also within half a mile (1 km).

What's nearby

  • Centre de Congrès de l’Aube - 3 min walk
  • Maison de l'Outil et de la Pensee Ouvriere - 5 min walk
  • Cathédrale St-Pierre et St-Paul - 8 min walk
  • Troyes Cathedral - 8 min walk
  • Stade de l'Aube - 4 min drive

Getting around

  • Troyes Station - 12 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Mie Caline - ‬2 min walk
  • ‪L'Illustre - ‬3 min walk
  • ‪Brasserie Vosgienne - ‬2 min walk
  • ‪Café de Foy - ‬1 min walk
  • ‪Dolce Italia - ‬2 min walk

About this property

Best Western Premier Hotel de la Poste & Spa

4-star eco-certified hotel perfect for exploring Troyes
Best Western Premier Hotel de la Poste & Spa offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Best Western Premier Hotel de la Poste & Spa. For a fee, parking is available.

This 4-star Troyes hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Languages

Dutch, English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available
  • Offsite parking within 164 ft (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 19.50 for adults and EUR 9.00 for children
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 9.00 for children
  • Self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 743 reviews" "
Rating 8 - Good. 218 out of 743 reviews" "
Rating 6 - Okay. 26 out of 743 reviews" "
Rating 4 - Poor. 8 out of 743 reviews" "
Rating 2 - Terrible. 5 out of 743 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David H

Travelled with family
Liked: Staff & service
Great service
Great service by front desk staff. Special mention of Daniel who went way beyond duty to help us with an issue. Can't thank him enough.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024

6/10 Okay

Christian

Did the job
Well located in Troyes but fundamentally a Best Western at the end of the day. Fine for a night.
Stayed 1 night in May 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel next time!
Great hotel in the center of the city. Close access to all shops (detrimental for the wallet...) and good restaurants. The old city is amazing. It's like York (in UK) on steroids! Will definitely come back here.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice. The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in cental old town Troyes
Great hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Stayed 1 night in Jan 2024

10/10 Excellent

Chiara

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
An overnight stay. Very comfortable & easy parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay right in the center of Troyes. Easy walk to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Wonderful Hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Absolutely amazing stay with the Best Western. Fantastic location, wonderful welcoming staff. The room was excellent and comfortable, and very quiet. Will absolutely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel in the middle of town. Access is easier if you approach from the north along Rue de la République. I would recommend to my friends.
Stayed 1 night in Jun 2023

4/10 Poor

Andy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location - just make sure the air con works!
Loved the location and decor of the hotel and everything was looking great until we found out that the air conditioning wasn't working. After asking why the room was so hot, the evening staff informed us that there as a hotel wide issue with it and they would provide a couple of fans (the temperature was around 30 degrees! Once two fans had been produced (we had to phone for the second one as our son was in his own part of the suite) sleeping became just about possible. The staff the next morning, however, tried to make out that the air conditioning wasn't faulty in our room at all, despite what his colleagues had told us. After a few shoulder shrugs and agreeing to the fact that the room was very hot, we were finally offered a partial refund on the room. A real shame, as the hotel seems great apart from the air conditioning!
Stayed 1 night in Jun 2023

4/10 Poor

John

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the air conditioning was not working and could not be repaired. Our room was unbearably hot and we could not sleep - the one thing that we really needed on our travels. Simply not good enough for a Best Western hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Happy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Do NOT stay here!!
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tim

Stayed 1 night in Jan 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed 1 night in Jan 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for medieval city centre
Entirely satisfied Very friendly welcome both on arrival and departure Excellent room Excellent breakfast Did have to pay for off site parking but only three mins walk away About 12 euro for overnight
Stayed 1 night in Jan 2023

10/10 Excellent

Nahal

Wonderful
Great location, small room but very cozy and warm . Wonderful staff, we stayed for one night and we will go back to the hotel if we go to Troy
Stayed 1 night in Dec 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022