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The Inn & Suites Omaha near ZOO

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Omaha

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Photo gallery for The Inn & Suites Omaha near ZOO

Front of property
Courtyard
Exterior
Indoor pool, outdoor pool
Room, 2 Queen Beds

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪19 min walk‬
  • CHI Health Center Omaha
    ‪5 min drive‬
  • Harrah's Council Bluffs Casino
    ‪7 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Omaha Downtown - Waterpark by IHG

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  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, 1,113 reviews
The price is CA $118
CA $139 total
includes taxes & fees
May 28 - May 29
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About the area

Omaha

City center stay.You'll find Henry Doorly Zoo and Aquarium and Charles Schwab Field Omaha within 3 miles (5 km) of this Omaha hotel. Infield at the Zoo and Lauritzen Gardens are also within 2 miles (3 km).

What's nearby

  • Henry Doorly Zoo and Aquarium - 14 min walk - 1.2 km
  • Charles Schwab Field Omaha - 5 min drive - 4.6 km
  • Creighton University - 5 min drive - 4.6 km
  • CHI Health Center Omaha - 5 min drive - 4.9 km
  • Harrah's Council Bluffs Casino - 6 min drive - 7.4 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Subway - ‬3 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪El Rancho - ‬3 min drive

About this property

The Inn & Suites Omaha near ZOO

Hotel near Henry Doorly Zoo and Aquarium in Omaha
The Inn & Suites Omaha near ZOO offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. WiFi and wired Internet are available in public spaces for a fee. Free breakfast is available daily. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly The Inn & Suites Omaha near ZOO. Self parking is free. A complete renovation of The Inn & Suites Omaha near ZOO was completed in September 2024.

This Omaha hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • English breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
The Inn & Suites Omaha near ZOO offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Omaha Downtown - Waterpark by IHG

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, 1,113 reviews
The price is CA $118
CA $139 total
includes taxes & fees
May 28 - May 29
Holiday Inn Omaha Downtown - Waterpark by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 3 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

4.8
Rating 10 - Excellent. 119 out of 1000 reviews
Rating 8 - Good. 130 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 395 out of 1000 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, Dirty, Illegal Activities

This hotel was quite dirty and seemed to be like a location for several illegal activities.. there was noise all hours of the nights in the halways plust paper thin walls thay you could hear everything. Garbabge was strung out all over thebparking lot and in front of the building. Everythint set up for q good breakfast in the morning but much to ky dissapointment everything was empty that very morning... pool was tagged closed by the city health inspeftor. I would not reccomend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

BF Remodeling Llc

Stayed 4 nights in Jan 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

I booked this hotel for the price and the pool. The pool was closed because it didn't pass health inspection. The smoke detector had been ripped out of the ceiling and was lying on a shelf. Not sure what was on the walls. I booked a suite, received a double. The bathroom had been recently remodeled, but whoever did the remodeling didn't put a drop cloth down, and most of the mud and paint were all over the floor. Other clientele were... unsavory at best, as they're was a domestic in the hallway shortly after we got into our room, and the dog in the hallway worth another guest almost ate us. I booked a5 night stay and left after the first night. Tried calling the manager after I left but he didn't answer. Emailed the manager but did not get a response. It was quite an experience, to say the least.
Stayed 5 nights in Dec 2024

10/10 Excellent

DESIDERIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Goy

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning
Stayed 5 nights in Dec 2024

2/10 Terrible

Dayna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Regina, Omaha

Travelled with family
Liked: Cleanliness, staff & service
I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo
Stayed 1 night in Dec 2024

2/10 Terrible

Claude

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we checked in to our room which is room 150. We checked in and went in there and saw that there was only two towels and a hot tub in the room so you gotta have more than two towels so we went down to ask for towels and they said you gotta be plenty towels, OK and stuff and just kept being belligerent with my girlfriend Just kept going on about it and then we went and found out that there was a second bed in the room so we were getting ready to use. It went down to the desk to ask for a sheet and a blanket, and the guy told us over and over again. You only have one bed, but the couch unfolds into another bed so I don’t think he understood what we’re trying to get across, but it was terrible experience and I’ll never recommend wind Estate ever again. I used to be on the road a lot and I’d always try to stay at the Wyndham hotel because Wyndham to me said quality this time it was wasn’t even close to quality is terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

John, Glenwood

Stayed 1 night in Dec 2024

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was chaotic and wasn’t very clean. Staff could not comprehend that our room did not out of any towels and we were up charge for two beds and only had one.. we cannot recommend staying at this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Staff & service, amenities
Disliked: Cleanliness
If you have stuff outside ur truck lock ur car and truck at all times woke up to all my totes gone out the back of my truck and my kids clothes and hair straightner was in there i will be maken a police report other than that they could have more housekeepers were they knock ask do you want room service other than that they r great and wonderful with children we like it and our family :)
Stayed 4 nights in Dec 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Never again!

Noisy! People yelling in the hallway, sounds like a wrestling match in the room above us, could hear a low battery chirp in the room beside us. No soap in the bathroom. Breakfast was pitiful.
Stayed 1 night in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kendall

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay

Reserved a room at a hotel with a pool. The halls were filthy. Entered our room and could only smell cigarette smoke. Went to the front desk and they only offered to cancel our reservation. I asked if we would get refunded and the guy nodded yes. We got out of the dump as quickly as we could.
Stayed 1 night in Nov 2024

2/10 Terrible

brandon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite for two nights, two weeks before we were suppose to stay there. When we arrived, they gave us a normal room with a broken-in-half picture frame sitting in the corner, brand new TV with nothing setup on it, and a bathroom that looked like a lumberjack was harvesting in there. I went to the front desk and asked if it was the right room, or if I could be compensated for paying more for a suite. He just said, “No. No rooms. Want me to cancel whole thing?”. We ended up staying because we had no where else to stay, but way overpaid for the room. I tried reaching out to them once I got home, and they just sent me an email that said “apologies.”. Crazy to me how this is acceptable. I am never staying at a Wyndham hotel again.
Stayed 2 nights in Nov 2024

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Stayed 1 night in Oct 2024

4/10 Poor

Feliciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Unpleasant service, rooms did not have hot air, bad service
Stayed 2 nights in Nov 2024

6/10 Okay

Sanjuana

Business traveller, Travelled with pets
Hello

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary!

Broken window in front lobby, suspicious people loitering in the parking lot, someone sleeping (passed out?) on the floor of the lobby. We didn't even make it to the room to stay - we found a different hotel to stay for the night. I'd give it ZERO stars, if I could.
Stayed 1 night in Nov 2024

2/10 Terrible

Lamphier

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

The place had a smell of cigarettes, Rooms had gaps where the A/C units,, rude front desk staff, more of a construction workers place to stay, will not stay there again
Stayed 3 nights in Nov 2024