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The Inn & Suites Omaha near ZOO

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Omaha

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Photo gallery for The Inn & Suites Omaha near ZOO

Indoor pool
Exterior
Front of property
Premium bedding, pillowtop beds, desk, blackout drapes
Breakfast area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
2920 South 13th Court, Omaha, NE, 68108

Room options

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About the area

Omaha

City center stay.You'll find Henry Doorly Zoo and Aquarium and Infield at the Zoo within 2 miles (3 km) of this hotel. Kenefick Park and Lauritzen Gardens are also within 2 miles (3 km).

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Subway - ‬3 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪El Rancho - ‬3 min drive

About this property

The Inn & Suites Omaha near ZOO

Hotel near Henry Doorly Zoo and Aquarium in Omaha
AmericInn by Wyndham Omaha Near Zoo offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly AmericInn by Wyndham Omaha Near Zoo. Self parking is free. A complete renovation of AmericInn by Wyndham Omaha Near Zoo was completed in September 2024.

This Omaha hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
AmericInn by Wyndham Omaha Near Zoo offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior

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CA $134 total
includes taxes & fees
Apr 14 - Apr 15
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 3 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

5.0
Rating 10 - Excellent. 119 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 394 out of 1000 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Goy

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning
Stayed 5 nights in Dec 2024

2/10 Terrible

Dayna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Regina, Omaha

Travelled with family
Liked: Cleanliness, staff & service
I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo
Stayed 1 night in Dec 2024

2/10 Terrible

Claude

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we checked in to our room which is room 150. We checked in and went in there and saw that there was only two towels and a hot tub in the room so you gotta have more than two towels so we went down to ask for towels and they said you gotta be plenty towels, OK and stuff and just kept being belligerent with my girlfriend Just kept going on about it and then we went and found out that there was a second bed in the room so we were getting ready to use. It went down to the desk to ask for a sheet and a blanket, and the guy told us over and over again. You only have one bed, but the couch unfolds into another bed so I don’t think he understood what we’re trying to get across, but it was terrible experience and I’ll never recommend wind Estate ever again. I used to be on the road a lot and I’d always try to stay at the Wyndham hotel because Wyndham to me said quality this time it was wasn’t even close to quality is terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

John, Glenwood

Stayed 1 night in Dec 2024

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was chaotic and wasn’t very clean. Staff could not comprehend that our room did not out of any towels and we were up charge for two beds and only had one.. we cannot recommend staying at this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Staff & service, amenities
Disliked: Cleanliness
If you have stuff outside ur truck lock ur car and truck at all times woke up to all my totes gone out the back of my truck and my kids clothes and hair straightner was in there i will be maken a police report other than that they could have more housekeepers were they knock ask do you want room service other than that they r great and wonderful with children we like it and our family :)
Stayed 4 nights in Dec 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Never again!
Noisy! People yelling in the hallway, sounds like a wrestling match in the room above us, could hear a low battery chirp in the room beside us. No soap in the bathroom. Breakfast was pitiful.
Stayed 1 night in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kendall

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay
Reserved a room at a hotel with a pool. The halls were filthy. Entered our room and could only smell cigarette smoke. Went to the front desk and they only offered to cancel our reservation. I asked if we would get refunded and the guy nodded yes. We got out of the dump as quickly as we could.
Stayed 1 night in Nov 2024

2/10 Terrible

brandon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite for two nights, two weeks before we were suppose to stay there. When we arrived, they gave us a normal room with a broken-in-half picture frame sitting in the corner, brand new TV with nothing setup on it, and a bathroom that looked like a lumberjack was harvesting in there. I went to the front desk and asked if it was the right room, or if I could be compensated for paying more for a suite. He just said, “No. No rooms. Want me to cancel whole thing?”. We ended up staying because we had no where else to stay, but way overpaid for the room. I tried reaching out to them once I got home, and they just sent me an email that said “apologies.”. Crazy to me how this is acceptable. I am never staying at a Wyndham hotel again.
Stayed 2 nights in Nov 2024

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Stayed 1 night in Oct 2024

4/10 Poor

Feliciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Unpleasant service, rooms did not have hot air, bad service
Stayed 2 nights in Nov 2024

6/10 Okay

Sanjuana

Business traveller, Travelled with pets
Hello

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary!
Broken window in front lobby, suspicious people loitering in the parking lot, someone sleeping (passed out?) on the floor of the lobby. We didn't even make it to the room to stay - we found a different hotel to stay for the night. I'd give it ZERO stars, if I could.
Stayed 1 night in Nov 2024

2/10 Terrible

Lamphier

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
The place had a smell of cigarettes, Rooms had gaps where the A/C units,, rude front desk staff, more of a construction workers place to stay, will not stay there again
Stayed 3 nights in Nov 2024

2/10 Terrible

Christy

Disliked: Staff & service, property conditions & facilities
Did not have room even though it was reserved with payment. Still trying to find out if reimbursement in full has been made
Stayed 4 nights in Nov 2024

2/10 Terrible

Ray

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE READ OTHER REVIEWS AND DO NOT MAKE THE MISTAKE I DID. NOT DISABLED FRIENDLY! Building and staff do not adhere to or respect ADA.gov or their standards. Not physically disabled safe or friendly. NOT LGBTQIA FRIENDLY! No elevator, everything falling apart in my hands, construction and breaking down building all over, filthy halls, loud pets in almost every room. This place was HORRIBLE to me. Worst experience of my life. They aggressively harassed me and threatened me. I was traveling alone with my service dog, disabled, and not causing any issues at all. I only needed one bed for one night. The guy at the front desk singled me out and bullied me until I left.
Stayed 1 night in Oct 2024

2/10 Terrible

Celeste

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just say NO!
I should have taken photos but didn't. Upon check in, i was shown a standard queen room and when i tried to tell them that i had booked 2 queen suites the guy threatened to cancel my reservation. Unfortunately i didn't have it in my budget to try finding new accommodations last minute. The employees there didn't speak English very well and seem like they don't care about anything other than bringing money in. The breakfast area was absolutely filthy both mornings and if things ran out then oh well because the employees didn't seem to care. Several other guests were just as disgusted by the hotel as i was.
Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a couple fighting next to us. Hitting the walls and yelling at 1 in the morning. The room was still a mess from construction. No live tv only streaming. No easy access to the room.
Stayed 2 nights in Oct 2024