2/10 Terrible
Lorrean
Travelled with family
Feb 23, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Had water leak in our room and were not notified until we got back. Had to move to a different room without a pool view and we paid for a pool view. Asked for extra towels and blankets cuz they only gave us 2 for 4 people. Came in our room everyday and took our towels without asking. After waiting 9 hours we went down to get towels and blanket and person was rude and we did get mad. He made rude comment when he walked away. My husband found a bloody needle by the trash can and the guy at the desk didn’t care even tho there were kids around. Only 1 computer to check people in and there was always a line. I wouldn’t stay here again!! You shouldn’t have to ask multiple times for things. Also asked for a wake up call so we could catch out plane and the lady said ok. Set my alarm on my phone and no wake up call. When I called the front desk and said we didn’t get a wake up call she said so and hung up. Stay away from here unless you want a drug infested place. The only good thing was the pool and that isn’t enough for me to stay again. Whoever owns it needs to be aware of how it is being ran u less they just don’t care. We seen the reviews but decided to give it a try and get our own opinion and we should have went with the reviews said and stay away!!