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Hilton Grand Vacations Club Parc Soleil Orlando

4.0 star property
Family-friendly 4-star hotel near Aquatica

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Parc Soleil Orlando

Exterior
Microwave, coffee/tea maker, toaster, cookware/dishes/utensils
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Microwave, coffee/tea maker, toaster, cookware/dishes/utensils
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Hot tub
  • Pool
  • 24/7 front desk

Explore the area

Map
11272 Desforges Avenue, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    2 min drive
  • Taco Bell
    3 min walk
  • Meadow Woods Station
    16 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Kitchen

Suite, 3 Bedrooms, Kitchen

Suite, 3 Bedrooms, Kitchen

  • 158 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed (Penthouse)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 110 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Studio)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed (Studio)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Kitchen (Suite)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 3 Bedrooms, Kitchen (Suite)

  • 158 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Kitchen (Suite)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 2 Bedrooms, Kitchen (Suite)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Penthouse, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Kitchen (Suite)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 Bedroom, Kitchen (Suite)

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed (Penthouse)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Suite, 2 Bedrooms, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing/Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Hearing/Roll-in Shower)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Accessible (Studio, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed, Accessible (Studio, Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing/Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing/Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Kitchen (Suite, Bathtub)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 2 Bedrooms, Accessible, Kitchen (Suite, Bathtub)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Bathtub)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Bathtub)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Aerial view

Hilton Grand Vacations Club Tuscany Village Orlando

Pool
Hot tub
Parking included
Restaurant
4.5 out of 5, Wonderful, (1173)
The price is CA $218
per night
CA $286 total
includes taxes & fees
4 Jan - 5 Jan
Hilton Grand Vacations Club Tuscany Village Orlando

About the area

Orlando

In entertainment district.Within 3 miles (5 km) of this Orlando hotel, you'll find Orlando Vineland Premium Outlets and Aquatica. Disney Springs™ is within 6 miles (10 km) and Universal Studios Florida is within 9 miles (15 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive
  • Discovery Cove - 5 min drive
  • SeaWorld® Orlando - 6 min drive
  • Aquatica - 6 min drive
  • Disney Springs™ - 7 min drive

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive

Restaurants

  • ‪White Castle - ‬4 min walk
  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Grand Vacations Club Parc Soleil Orlando

Family-friendly 4-star hotel near Aquatica
As a guest of Hilton Grand Vacations Club Parc Soleil Orlando, you'll find 2 outdoor swimming pools and 3 spa tubs along with outdoor tennis courts, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Hilton Grand Vacations Club Parc Soleil Orlando. Self parking is free.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 504 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Grand Vacations Club Parc Soleil Orlando offers 504 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. Microwaves and coffee/tea makers are provided.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with premium cable channels and DVD players. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided weekly.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 10.00-20.00 for adults and USD 8.00-18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 3 spa tubs
  • Arcade/game room
  • Basketball
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Paper towels
  • Toaster

More

  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 for adults, and USD 8.00 to 18.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Parc Soleil Suites Hilton Grand Vacations
Parc Soleil Suites Hilton Grand Vacations Condo Orlando
Parc Soleil Suites Hilton Grand Vacations Orlando
Parc Soleil Suites Hilton Grand Vacations Hotel Orlando
Parc Soleil Suites Hilton Grand Vacations Hotel
Parc Soleil Hilton Grand Vacations Hotel Orlando
Parc Soleil Hilton Grand Vacations Hotel
Parc Soleil Hilton Grand Vacations Orlando
Parc Soleil Hilton Grand Vacations
Parc Soleil By Hilton Grand Vacations Club Hotel Orlando
Parc Soleil Suites by Hilton Grand Vacations
Parc Soleil Hilton Grand Vacations Resort Orlando
Parc Soleil Hilton Grand Vacations Resort
Parc Soleil Hilton Vacations

Hilton Grand Vacations Club Parc Soleil Orlando Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1002 reviews" "
Rating 8 - Good. 175 out of 1002 reviews" "
Rating 6 - Okay. 59 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

ALISON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Just a great place to stay just a suggestion stop with the loud music at the pool , this should be a place to relax
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Lula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly liked the unit we were in, 920. Very spacious, good view for fireworks and nice balcony size. Being older, the location right off the elevator was great
Stayed 3 nights in Sep 2024

8/10 Good

Shauna-kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoy the value you get for the price. Love having a full kitchen and a washer, dryer and huge balcony.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chandrashekar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice for young children and the rooms were very large. It was also an easy route to Disney World.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway!
We booked way in advance and requested a high floor. When we checked in, they were going to give us the six floor. We told them that we requested a high floor and the receptionist acted like it was such a big deal went to her managers office and came back and we got two floors up out of 15. Other people we spoke with had just gotten a room and they were on the high floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Close to Disney and wonderful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy, St James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fun overlay one night stay. Happy to have clean and comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

rosa

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice, extra clean and friendly hotel! Front desk people super nice, the rooms are spacious and well stock. The pools and jacuzzis, very nice maintained. We have everything we needed to enjoy an excellent stay, from BBQs, to washers dryers. Highly recommended hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. We will definitely be back
Stayed 3 nights in Sep 2024

6/10 Okay

Shanell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money go somewhere else
Customer service upon check in wasn’t very welcoming, water leaked through my ceiling the first night we were there management credited my resort fees and maintenance brought towels, I asked when checking in for a high floor and I was given the 9th floor and told there weren’t any other rooms available but after the water leaked in the room I was offered the 12th floor but I was already unpacked and declined the offer. I won’t be back
Stayed 4 nights in Aug 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

8/10 Good

Carlos, Miami

Ok
Stayed 1 night in Sep 2024

10/10 Excellent

ty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Trip was amazing, comfortable, beautiful. Me and my husband booked the 1 bedroom suite for his birthday and saw fireworks from our 8th floor balcony and it was beautiful, Overall it was an amazing experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Wow…. -10/10
This place was not up to par at all. Sure typical things like noise fine not even going to bay an eye about that, however, the constant harassment about showing up a time share lecture (including waking our one and five year old up not once but twice and calling our personal phones) the amenities were dirty. Band aides and napkins in the pool. Our swim suits came out dirty after being in the pool, our five year old cut herself twice as well. Not even the cake about the pool— wild life and not geckos but a raccoon in the trashes at night which we had to grab our one year old over as we didn’t realize there was a raccoon and a rabbit both on the pool deck. Incidental fees that make zero sense and leave a bad taste. Room skipped over for cleaning when they saw us leave. The only perk was the fridge/freezer as we have a very picky eater and the washer and dryer with the infant. Needless to say we’d rather just pay the extra money and stay somewhere better. Definitely will not be back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Clean! Wished the bar stayed open later than 9pm
Stayed 4 nights in Aug 2024

10/10 Excellent

Shemeica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024