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Best Western North Phoenix Hotel

2.5 star property
Hotel near Castles N' Coasters in Phoenix

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Laptop workspace, blackout drapes, iron/ironing board, bed sheets
Reception
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    3 min drive
  • Metrocenter
    3 min drive
  • Arizona State University-West Campus
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    23 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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Pool
Hot tub
Breakfast included
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4.2 out of 5, Very good, (1009)
The price is CA $145
per night
CA $168 total
includes taxes & fees
14 Jan - 15 Jan
Best Western InnSuites Phoenix Hotel & Suites

About the area

Phoenix

North Mountain stay.With a stay at this North Mountain hotel, you'll be within 2 miles (3 km) of Castles N' Coasters and 6 miles (10 km) of Arizona State University-West Campus. Grand Canyon University is within 9 miles (15 km) and Phoenix Convention Center is within 12 miles (20 km).

What's nearby

  • Castles N' Coasters - 3 min drive
  • Metrocenter - 3 min drive
  • Grand Canyon University - 10 min drive
  • Phoenix Convention Center - 16 min drive
  • State Farm Stadium - 20 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters in Phoenix
Best Western North Phoenix Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1005 reviews" "
Rating 8 - Good. 239 out of 1005 reviews" "
Rating 6 - Okay. 72 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 45 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy beds staf was courteous breakfast was really good
Stayed 1 night in Sep 2024

6/10 Okay

Rene

Travelled with family, Business traveller
It was ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth, Yuma

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Quiet location, had a good night sleep. However the sofa bed was disappointing with stains and some odd added on foam pads that were to big for the sofa bed. The front desk person apologized for the inconvenience and offered a discount for our next stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

MARIA

The breakfast was great, check in staff was ok, check out staff very friendly. A little run down and the area seems like its going out of business.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bertha, Tucson

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Clarice

Liked: Cleanliness, staff & service, amenities
It was generally a good stay the staff did a good job keeping our rooms clean. My only complaint is that there were multiple occasions where I found bugs in the room. I found a cricket in the bathroom and a cockroach by the kitchen area the next day. There was also a tiny bug crawling around the bathroom sink. The room does not seem unsanitary itself but it definitely is easy access for bugs on the first floor. Besides this, the staff at the front desk were always very helpful and kind, making the process super easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Delton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area and the rooms were good. The continental breakfast was really good as well. Parking was easy and straightforward. Check in and check out was a breeze. My only issue was the air conditioner in the room was a bit noisy but thats really minor. All in all this hotel was surprisingly good. Would stay here again if needed.
Stayed 2 nights in Sep 2024

4/10 Poor

Bianca

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Shoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and good location
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful and nice. Everything was clean including the pool.
Stayed 3 nights in Sep 2024

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much bleach in the Jacuzzi and not hot enough 😔
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When asking for complementary bottled water was told I wasn’t a member. Are you kidding me.
Stayed 2 nights in Sep 2024

6/10 Okay

Kateryna

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night stay
Stayed 1 night in Sep 2024

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to GCU! Very clean, spacious rooms, and friendly staff!
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, but overfirm bed.
Great stay overall! Very clean. Friendly staff. Pet friendly (brought 2 little dogs). The bed was SO hard though!!
Stayed 1 night in Sep 2024