Book Mandarin Oriental Hotel Group rooms in Pudong

"I booked Kempinski’s diplomatic suite for 1 night for myself and my friend who are on vacation in Shanghai from the U.S.. We were greeted by Eva at the front desk who was very polite and professional. When I raised concern about a 350 RMB charge for extra bed, she was kind enough to waive it without much discussion, which I appreciate! Doesn’t make a lot of sense for the hotel to charge customer extra when customer is already paying for a very expensive room, hope management can look into this."

"Steps from Century Park; And hotel door is connected to metro line 2 ( to airport and downtown) exit #4, it's super convenient. Breakfast is great!"

"Great place to stay. Bed and room is clean and tidy. Conveniently located between 2 metro lines. Line 14 also directly connects you to Lujiazui and Yu Garden and direct buses to the aquarium. There is a family mart 1 min away from the hotel Breakfast had limited options though - more China style than western."

"Excellent "

"The hotel was great for our needs. The area around the airport is always going to be away from communities and with not much to do so the television was most welcome. "

"The staff is so so helpful and deserve heaps of praise. My husband fell sick and they helped me find a pharmacy and an international hospital. The gentleman at the desk walked me to the pharmacy and translated for me. The guest service folks helped me find an international hospital and booked a taxi to take us there in 2 minutes of making the request The only downside is the gym and the lack of vegan options for meals. Breakfast is also a bit limited, but the chef helped me find vegan options."